Castello Infinity Suites - Adults Only

Hotels
9.3 (413 reviews)
Main Street , Agia Pelagia , GR

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Luxurious upgrades
Cons:
High price level for services
Restaurant does not meet dinner expectations

Categories

Cleanliness
9.19
The room was very clean and well decorated.
Service
9.66
Staff were exceptionally courteous and always willing to help.
Location
9.7
Great sea view and very nice location.
Room Quality
9.15
Room with infinity pool and beautiful views.
Amenities
9.18
Private terrace and pool; excellent breakfast.
Value for Money
8.64
High price level, especially with early booking.
Food and Beverage
9.19
Very good breakfast and restaurant options.
Overall Experience
9.66
Honeymoon experience was amazing; will come again!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:01

Property Description

Luxurious Amenities
Indulge in a stay at Castello Infinity Suites - Adults Only, where you can enjoy private heated plunged pools with hydromassage, a garden, and a terrace for ultimate relaxation.

Elegant Accommodations
Each room at our 5-star hotel is designed for comfort, featuring a balcony, air conditioning, and a flat-screen TV for your entertainment.

Gourmet Dining
Start your day right with an exquisite à la carte breakfast served at our property, ensuring a delightful culinary experience during your stay.

Book now for an unforgettable adults-only retreat at Castello Infinity Suites.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Please inform Castello Infinity Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please kindly be informed that all rooms have an individual swimming pool that is heated during April, May, and October months only.

License number: 1040K015A0174201Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 413 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.66
E
Elie • couple • ae
8
2026-09-11 • via Nuitee
D
Dalia • couple • lt
10
2026-09-08 • via Nuitee
M
Mohamed • solo_traveller • bh
10
2026-09-08 • via Nuitee
S
Shaked • couple • il
10
2026-09-06 • via Nuitee
A
Anne-cécile • solo_traveller • fr
8
Pros:

Très bel établissement, propre, belle décoration, personnel très gentil, très bon emplacement à Agia Pelagia proche Heraklion et Rethymnon.

Cons:

Confort du matelas horrible. Ça ou une planche en bois, il n'y avait pas de différence. Nous n'avons donc pas dormi pendant 3 nuits. Surprenant d'avoir un matelas aussi inconfortable dans un hôtel aussi moderne et splendide en terme de décor.

Pas de possibilité de massage en cabine duo avec sa moitié. Prestation proposée uniquement seul.Dommage pour un 5 etoiles disposant d'un spa, du coup on ne consomme pas...

Petit déjeuner très simple pour un hôtel comme ça. Le personnel est adorable et aux petits soins mais la prestation n'y est pas.

Piscine privée non chauffée. Donc malheureusement, sur des journées avec du vent et une légère baisse de température, vous n'y mettez pas un orteil. Dommage.

Conclusion 500€/nuit, rapport qualité prix médiocre.
Établissement bien trop cher pour la prestation fournie.

2026-09-06 • via Nuitee
S
Solène • couple • be
10
Exceptionnel
Pros:

Accueil chaleureux, personnel attentifs et au petit soin pour nous, confort, vue exceptionnelle et repas succulents.

2026-09-05 • via Nuitee
S
Serebrova • couple • ua
10
2026-09-05 • via Nuitee
A
adybalea • solo_traveller • ro
10
Pros:

The best

2026-09-03 • via Nuitee
M
Maya • extended_group • il
10
Pros:

The palace is lovely, close to the beach, easy access and parking and the staff is great and very welcoming

2026-08-30 • via Nuitee
E
Eric • solo_traveller • de
10
Pros:

I highly recommend this place. Thanks to Eric an the entire Team. Everything was perfect !

2026-08-29 • via Nuitee
T
Taran • couple • gb
10
Perfect stay <3
Pros:

We had the most amazing stay at Castello Infinity Suites and honestly could not recommend it enough. From the moment we arrived, every member of staff made us feel so welcome and so special. The reception team, dining staff, bartenders and managers were all incredible — so warm, attentive and genuinely lovely throughout our stay.
The food was absolutely delicious, and breakfast was a real highlight each morning. There was a lovely continental selection as well as a made-to-order menu, which made it feel really special and gave us so much choice.
The hotel itself was spotless, beautifully maintained and had such a relaxing atmosphere. We absolutely loved having our own private pool, which made the stay feel even more luxurious and peaceful.
We were also there for my boyfriend’s birthday, and the team went above and beyond to make the day feel special for him. It was such a thoughtful touch and something we’ll really remember from the trip.
Everything about our stay felt personal, relaxing and memorable, and we came away feeling so well looked after. I would recommend this hotel to anyone visiting Crete and would absolutely love to return in the future. Thank you so much to the whole team for making our stay so special. 🤍
Love Harry & Taran x

Cons:

N/A

2026-08-29 • via Nuitee
K
kamar • couple • il
10
Pros:

The hotel is absolutely gorgeous, clean, and peaceful. What made our stay truly special was the incredible hospitality—especially from the hotel manager, who went above and beyond to help us with everything we needed and even surprised us with a thoughtful gift at the end of our stay! Such genuine care and attention to detail. Highly recommend this place to anyone looking for a memorable trip!

2026-08-29 • via Nuitee
L
Laurent • couple • fr
10
MAGIQUE
Pros:

Établissement moderne , avec des installations de haute qualités . Ambiance relaxante , vue magnifique sur la mer . Personnel aux petits soins avec une mention spéciale pour le directeur et Eleftheria qui ont donné une dimension exclusive à notre séjour . Repas et petit déjeuner hyper qualitatif
Bravo à vous , un grand merci nous reviendrons :)

2026-08-27 • via Nuitee
L
Lior • couple • il
10
Pros:

Amazing place, staff and location.
We were there in a very busy season and will absolutely come back when it’s less full.

2026-08-24 • via Nuitee
M
Monika • couple • de
10
2026-08-24 • via Nuitee
C
Claude • couple • fr
10
Reposant
Pros:

Un excellent séjour

Nous sommes ravis de notre séjour dans cet hôtel. Nous avons beaucoup apprécié l’accueil, le confort et l’ambiance générale de l’établissement. Un grand merci à toute l’équipe pour sa gentillesse, sa disponibilité et son attention tout au long de notre séjour.

Cons:

Rien

2026-08-18 • via Nuitee
S
Sabrina • couple • at
4
Kein 5* Hotel
Pros:

Das Design war schön.

Cons:

Das Gym war nur sehr sehr klein. Unsere Zimmer wurden nicht gereinigt (auch nach Ausflügen die bis 18h dauerten). Es gab Personalprobleme die man als Entschuldigung genommen hat (interessiert mich allerdings in einem 5* Hotel nicht denn dafür zahle ich ja). Der Duft in den oberen Stockwerken war zu stark.

2026-08-17 • via Nuitee
G
Giulia Nicole • couple • it
8
Camera con vista pazzesca e piscina privata
Pros:

La posizione, la vista incredibile su Agia Pelagia, lo staff e la struttura in sé bellissima

2026-08-17 • via Nuitee
T
tzah • couple • il
9
2026-08-16 • via Nuitee
M
michael • couple • fr
5
Je pense que la crête n’était pas la bonne destination pour nous.
Pros:

Le personnel plein d’attention

Cons:

Pas de piscine

2026-08-16 • via Nuitee