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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Adult only
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Outdoor furniture
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Free bus station shuttle
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in a stay at Castello Infinity Suites - Adults Only, where you can enjoy private heated plunged pools with hydromassage, a garden, and a terrace for ultimate relaxation.
Elegant Accommodations
Each room at our 5-star hotel is designed for comfort, featuring a balcony, air conditioning, and a flat-screen TV for your entertainment.
Gourmet Dining
Start your day right with an exquisite à la carte breakfast served at our property, ensuring a delightful culinary experience during your stay.
Book now for an unforgettable adults-only retreat at Castello Infinity Suites.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Please inform Castello Infinity Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please kindly be informed that all rooms have an individual swimming pool that is heated during April, May, and October months only.
License number: 1040K015A0174201Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Everything was clean and amazing stuff no matter where you went within the hotel
Everything was perfect, especially the personnel, who truly made our stay memorable.
A special mention to Nick, the masseur, for his outstanding work; to Eva, for the great conversations; to Erikkos, for such a warm and pleasant presentation of the hotel and his helpfulness throughout; and to Elefteria, who gave us the best welcome at breakfast every morning.
The whole team was exceptional and made us feel genuinely cared for.
C’est la deuxième fois que nous séjournons dans cet hôtel tout est top la nourriture l’emplacement le personnel
A wonderful stay! Upon check in we were given Prosecco and water, and when Anna at the front desk realized we were traveling with friends, she upgraded us at no charge so we could have rooms next to each other. We were there to celebrate my birthday, and the staff had a lovely spread prepared for us in the rooms upon arrival! After learning of my allergies, they took it upon themselves to make me different birthday treats I was able to eat and bring us another bottle of wine. Every member of the staff was friendly and attentive — always asking if we needed anything and happy to help if need be. On my birthday I had a very relaxing massage and facial with Nikolas, and later in the evening Yiannis the hotel manager sent us up a bottle of Prosecco when he saw us taking photos above the restaurant. We had a great dinner at the restaurant that night (in addition to having breakfasts there as well). Before leaving, Eric gave us a nice little gift, which we greatly appreciated! We were truly blown away by the staff and highly recommend a stay at Castello Infinity Suites.
The staff at the hotel is extremely helpful, nice and friendly.
We asked for directions, guidance to locations and they were more than happy to help. We booked the spa, which was amazing.
The food at the hotel is incredible as is the service.
It was quiet, not busy, a real sense of an adults only hotel.
The location is right on the beach, the views of the ocean are amazing.
Schoon, mooi, compleet, fijn personeel. Locatie heel goed, een van de beste op Kreta
Alles ok
Η τοποθεσία, ο χώρος και το δωμάτιο ήταν όλα εξαιρετικά.
Όλα ήταν τέλεια.
Le confort la décoration le restaurant l’emplacement les équipements le personnel
This hotel is the ultimate destination for couples seeking a peaceful, carefree getaway. The best part? You don’t have to leave the property to have a perfect vacation.
What made our stay unforgettable:
Ultimate Privacy: Our room came with its own private pool, which was absolutely amazing.
World-Class Wellness: The hotel features a gorgeous spa, a relaxing sauna, and top-tier massage services.
Effortless Activities: All water sports are right at your fingertips. We rented a boat and a canoe directly on-site without any hassle.
Exceptional Dining: While there are plenty of restaurants along the beach, the absolute best food we had was right here at the hotel. We were also granted a late check-out, which we highly appreciated and were so grateful for."
Everything was excellent and top-notch!
Das Personal war sehr freundlich, immer hilfsbereit und hat bei Problemen wirklich stets geholfen und das Beste getan, damit diese behoben werden. Großes Lob.
Das Hotel an sich hat einen außergewöhnlichen architektonischen Stil, sehr schön. Das Essen war immer sehr gut.
Unsere Amber-Suite hatte eine gute Terrasse, allerdings waren Raum und Bad eher kleine Zimmer und keine Suite.
The property, location and the staff.
Nothing
The breakfast was very tasty. Everything is right at your fingertips in this area.
A wider selection of dishes on the half-board menu.
Alles
Alles gut 👍
Everything was fantastic for our birthday celebration stay. From incredible hospitality (easy booking of cabs, etc.), beautiful location,right by the beach and some fantastic tavernas and dive shops, very comfortable room, great food and atmosphere. The chef is incredible and we had an amazing private dinner. Thoughtful touches to make sure our staff was extra special. We can't wait to be back!!
A couple of things - one morning the plumbing in the bathroom caused some noise and smell on the top floor, assuming it was a common thing as it stopped after a few minutes. The soap in the bathroom wasn't refilled, but this is very minor.
Everything was perfect, warm welcome upon check in, the room was perfect , Eric the manager was extremely helpful and friendly,breakfast was amazing and being greeted by the lovely Eleftheria every morning was a great start to the day, she's a real credit to the hotel, all the staff were so friendly and warm, unfortunately I didn't catch any more names..
Nothing
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