The Memphian, a Tribute Portfolio Hotel

I’ve had consistently outstanding stays at the Memphian—about 20 visits since 2022, when my son started at Rhodes College. The hotel delivers friendly, attentive service, beautifully maintained rooms, and excellent on-site dining and bar options. Its walkable location, with numerous great restaurants and bars nearby, makes it especially convenient. Additionally, the Sales Coordinator, Brian Dodson, is exceptionally responsive and helpful, making every stay a positive one.

We couldn't have been more pleased with our experience here. Although there was initially an issue with our reservation that took some time to resolve, the team at the front desk (Billy and Annette) were extremely helpful and friendly and took charge to make sure everything was resolved properly and we were well taken care of. They are true gems!
The hotel is lovely, and everyone we had the pleasure of encountering during our stay whether in the hotel, resteraunt, or rooftop lounge, was warm, professional, and knowledgeable.
Thank you for a wonderful experience. We highly recommend staying with the lovely folks at The Memphian! You won't be disappointed!

The Memphian, by far, is my favorite hotel in Memphis!! The location is perfect. Decor & ambiance is very upscale, inviting, & colorful- not boring & white washed like others. The rooms are always clean and fresh. The employees are friendly & attentive- especially Billy! I live in the area and the Memphian will always be my first choice during a staycation.

Location

We had a wedding reception on the roof of The Memphian and it was a fabulous event. The venue, food, beverage and staff were fabulous. The hotel is beautiful and the rooms are excellent. Outstanding and convenient location. The staff goes above and beyond to make everyone feel welcome. I give the Memphian my highest recommendation, truly a five star property. Don't forget to go to the roof top (Tiger and Peacock) as it is a one in a million place)

I have found the place I will stay anytime in Memphis! Eclectic, unique, and tasteful decor. Hotel was very clean and staff wonderful. Great area with restaurant choices. I’m very picky when it comes to hotels. I’m so glad a friend in Memphis recommended this place!

The atmosphere was lovely, and the staff was so kind. Check-in time was 3PM, but I had brunch reservations at "The Complicated Pilgrim" at 1 PM. After enjoying a great brunch/lunch, I asked if there was any way I could possibly check in early since I didn't really have anything else I needed to do before 3PM. The front desk staff were so kind and quick to let me know that was no problem at all. We were checked in within 10 minutes of finishing brunch (AMAZING FOOD), and sprawled out on the bed trying to recover!!! However, that is my one complaint... that bed was HARD! I didn't sleep so well, but I had a lot of anxiety for board exams the next morning, so... lets blame it on anxiety. The Memphian is a great choice in an awesome location with plenty to do nearby, and offers a very nice, upscale, experience. The Memphian is worth the couple extra dollars if you are looking for something away from downtown, but with the downtown hospitality feel of the bigger hotel chains. Again... great food at "The Complicated Pilgrim". We did not go the bar that is on the 7th floor (it has its's own elevator!!), because from what we read they encouraged a collared shirt and/or blazers for men, so since I had just packed hoodies and blue jeans (so I could be comfortable when testing), but I will go back in the future with the appropriate attire to give the Tiger and Peacock a try!! All in all it was a lovely stay, and I would recommend it to anyone looking for a nice place to stay on a little vacation from the house that isn't too far away!!

Very well-planned hotel room, easy and secure parking (less expensive than most hotels), spotlessly clean room, a wonderful scent throughout the property, pleasant staff.

Great location

Newer hotel with excellent service and available parking. Rooms large and clean. Not noisy. Many dining options nearby that are walkable from the hotel. Would highly suggest as a better option than hotels near downtown.

My mother had a great experience at The Memphian hotel. Thanks to JAC!!!! he was respectful, had great customer service and more. He went above and beyond to make sure my family was taken care of. His patience, consistency and excellent customer service truly stood out. I would definitely recommend 10/10 to stay here. Clean and great customer service. Thanks JAC for all your help.

This Hotel was beautifully and thoroughly designed. The restaurant Pilgrims was good also I had breakfast and brunch . I enjoyed bother dining experience

It was wonderful

I reserved and paid extra for a king room but was instead placed in a cramped double queen room. Very disappointing, and not what I expected for the price. That alone should have been handled better, and it’s the main reason this review is 4 stars instead of 5.

The initial interaction at the front desk was poor and unhelpful, and I’m still disappointed that the manager never reached out as promised. We also found the beds to be hard and not particularly comfortable, which made resting less than ideal.

That said, Billy completely turned things around. He went out of his way to apologize for the earlier issues and personally made sure that the other problems I encountered were taken care of quickly. His attitude, professionalism, and genuine effort to improve my stay made a huge difference.

The location of the hotel, the cute décor, the rooftop bar, and Billy’s excellent service are the reasons this review is 4 stars instead of 3 or lower! While I remain unhappy about not getting the room I reserved and paid extra for, those positives did make my stay more enjoyable