Staybridge Suites - Temecula - Wine Country by IHG

Hotels
•
Staybridge Suites
8.8 (637 reviews)
27500 Jefferson Avenue , Temecula , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Cashless payment available
Front desk (limited hours)
Fitness facilities (surcharge)
Exercise/lap pool
Swimming nearby

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good breakfast
Cons:
Poor cleanliness
Room issues

Categories

Cleanliness
7.19
Numerous complaints about dirty rooms and inadequate cleaning.
Service
9.66
Staff were helpful and attentive, especially in handling issues.
Location
9.7
Great location near vineyards and restaurants.
Room Quality
7.65
Rooms were generally clean but some issues reported with furnishings.
Amenities
9.18
Good amenities, especially social events and breakfast.
Value for Money
9.14
Good value considering breakfast and social events.
Food and Beverage
9.19
Includes a complimentary breakfast and social hours with good food.
Overall Experience
8.66
Mixed reviews overall, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:21

Property Description

Luxurious Casino Experience
Indulge in the thrill of our on-site casino at Staybridge Suites - Temecula - Wine Country, an IHG Hotel.

Convenient Location
Perfectly situated in Temecula, just a short distance from popular attractions like Old Town Temecula and CrossCreek Golf Club.

Comfortable Accommodations
Relax in our well-appointed rooms featuring amenities such as coffee machines, free toiletries, and cozy bed linens.

Experience the perfect blend of excitement and relaxation at our hotel. Book your stay at Staybridge Suites - Temecula - Wine Country now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 637 reviews
Cleanliness: 7.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 8.66
H
Hoaglin • solo_traveller • us
4
Pros:

The room breakfast the stay in general except the staff

Cons:

The staff very unfriendly over charged us and promised us another room on the first floor two times we packed up our room got ready to move and went down to the office just for them to tell us oh by the way we don't have a room available twice we packed up our room and did that they overcharged our car that we put $50 deposit on $84 and then another $144 and had to repay that after we paid the entire stay before we even arrived and the staff was terrible no customer service no help at all

2026-05-20 • via Nuitee
P
Petty • couple • us
10
2026-05-18 • via Nuitee
M
maira • extended_group • us
10
Great experience will be booking this hotel whenever visiting Temecula
Pros:

It is really clean very friendly staff and the location of the hotel is great near by restaurant, stores and old town is a short drive away

2026-05-18 • via Nuitee
C
Clifford • family_with_children • us
10
2026-05-17 • via Nuitee
T
Thomas • couple • us
9
2026-05-11 • via Nuitee
A
AHMED • family_with_children • us
10
AA
Pros:

Nice

Cons:

Nice

2026-05-10 • via Nuitee
E
Edward • extended_group • us
7
Comfortable but needed a little more comfort. Water,tea bags coffee .
Pros:

Clean. Breakfast was wonderful

Cons:

No water in the room. I would not make coffee with tap water. More communication on how the light system worked.

2026-05-10 • via Nuitee
R
Randall • couple • us
7
OK
Cons:

getting in and out at certain times

2026-05-08 • via Nuitee
D
Diane • couple • us
8
2026-05-07 • via Nuitee
V
Valerie • family_with_children • us
7
Ok stay, room was spacious.
Pros:

I liked the room size and modern style.

Cons:

At check in I was not informed of anything, breakfast/check out times or the system of inserting the key card for light function within the room.

2026-05-05 • via Nuitee
S
Shantena • couple • us
8
2026-05-01 • via Nuitee
T
Trent • couple • us
8
Good value with nice bed and kitchen.
Pros:

Social hour and heated pool. Room layout was also good.

Cons:

Breakfast eggs and chorizo were fake and horrible. The hot tub jets were also broken

2026-05-01 • via Nuitee
P
Philip • couple • us
10
2026-04-25 • via Nuitee
S
Stacey • solo_traveller • us
10
Pros:

Very clean, well kept and a nice breakfast! Beds are comfortable and staff very friendly!!!

2026-04-22 • via Nuitee
K
Kiara • couple • us
10
My experience was outstanding and can’t wait to come back
Pros:

Everything

Cons:

Nothing

2026-04-22 • via Nuitee
T
Travel Bugs • family_with_children • us
8
Clean & comfortable stay
Pros:

The location was good, the hotel was extremely clean which I appreciate and the staff was very friendly and accommodating. The breakfast was standard for hotel food and nice to see some hot foods mixed in. The grounds were also kept in superior order. The outdoor fire pit is lovely in the evening just to unwind from your day. I would recommend this hotel to family & friends.

Cons:

Most hotels do let you know the WiFi code and hours of when breakfast is served, we received no direction on either of these points, we of course figured it out as we went but a heads-up would be appreciated. For this size of hotel having only 2 elevator landings not really centered in the middle is interesting, for older folks I would think the walk to the lifts is a bit daunting depending on where your room is, for our parents this would have been rough, this is why I did not give full stars to my review.

2026-04-21 • via Nuitee
C
Cheryl • couple • us
10
Pros:

Cleanliness, comfort, friendly staff

2026-04-20 • via Nuitee
E
Eziekiel • couple • us
10
2026-04-19 • via Nuitee
L
Lucille • extended_group • us
9
Relaxing!
Pros:

Cleanliness!

Cons:

Nothing I can think of.

2026-04-15 • via Nuitee
T
Tackett • couple • us
10
2026-04-14 • via Nuitee