La Estancia

Hotels
9.3 (174 reviews)
Felipe Flores No.39 Santa Lucia, , Tuxtla Gutiérrez , mx

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Safety deposit box
Outdoor furniture
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent room heating
Old mattresses
Parking accessibility issues

Categories

Cleanliness
8.65
Many reviews mention cleanliness positively, but some describe less favorable conditions.
Service
9.99
Consistently praised as friendly and attentive across multiple reviews.
Location
9.66
Highlighted as central and convenient, contributing positively to the overall experience.
Room Quality
8.61
Some comments about comfort issues, such as the soft mattresses and cold rooms.
Amenities
9.14
Amenities are generally adequate, though some guests noted the lack of air conditioning or modern features.
Value for Money
9.6
Appreciated for good pricing relative to the quality offered.
Food and Beverage
9.15
Breakfast described as simple yet sufficient, with some enjoying the options available.
Overall Experience
9.62
Overall feedback indicates a pleasant stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:05

Property Description

Luxurious Accommodation with Top-Notch Amenities

Exquisite Garden and Gourmet Dining

Indulge in the lush garden surroundings and relish in delicious meals at the on-site restaurant. Enjoy the convenience of free private parking and unwind on the terrace with a refreshing drink from the bar.

Modern Comforts and Exceptional Service

Experience a comfortable stay in well-equipped rooms featuring flat-screen TVs, private bathrooms, and safety deposit boxes. Benefit from free WiFi, room service, and a 24-hour front desk for all your needs.

Prime Location with Nearby Attractions

Located just 600 meters from San Cristobal Cathedral, our 4-star hotel is close to Central Plaza & Park, Santo Domingo Church, and La Merced Church. Book now for a memorable stay at La Estancia.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

9.3
Based on 174 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.6
Food and Beverage: 9.15
Overall Experience: 9.62
I
Irineo • solo_traveller • mx
10
Pros:

Es hermoso, es desayuno delicioso y se siente muy hogareño

2026-05-20 • via Nuitee
N
Nacho • solo_traveller • es
10
2026-05-10 • via Nuitee
M
MAITE • solo_traveller • es
9
Pros:

Hotel con mucho encanto, con patios interiores, colonial, precioso. Cerca del centro. Cama King size. Super tranquilo.

Cons:

Nada

2026-05-04 • via Nuitee
K
Karim • solo_traveller • tn
9
2026-05-02 • via Nuitee
M
Melanie • solo_traveller • mx
10
Perfecto todo
Pros:

La ubicación es excelente cerca del centro para acceso a todo pero no tan cerca para ser ruidoso perfecta

Cons:

La cama es muy muy esponjosa y a mi me gusta una cama firme por mi espalda

2026-04-21 • via Nuitee
A
Arlene • solo_traveller • us
9
very nice 2nd stay at La Estancia
Pros:

It’s the 2nd time I have stayed at this hotel.
I liked my room. It was very quiet with a small balcony overlooking lovely gardens.
The breakfast is very good that comes with the room.
Convenient location. It was on a quiet street but just a few minutes walk from the action.

Cons:

n/a

2026-04-12 • via Nuitee
S
Sofia • couple • mx
8
2026-03-23 • via Nuitee
M
Milagros • family_with_children • mx
10
Pros:

La cama super cómoda y muy lindas las instalaciones, von espacios para descansar o leer en el jardin. Tiene un bar pequeño y restaurante. . La atención muy amable y está cerca de todos los puntos principales.

2026-03-16 • via Nuitee
R
Romy • family_with_children • de
7
2026-03-02 • via Nuitee
N
Naama • couple • il
10
Pros:

We stayed here for a week and really enjoyed it. The rooms were clean and there was always hot water in the shower. Overall, a very pleasant experience.

2026-02-23 • via Nuitee
R
Rebecca • couple • dk
9
2026-02-13 • via Nuitee
C
Carlos Alberto • solo_traveller • us
1
2026-02-11 • via Nuitee
M
marie helene • family_with_children • fr
8
2026-02-09 • via Nuitee
N
Niccolò • couple • it
9
Terza volta a San Cristóbal e La Estancia si conferma una garanzia.
Pros:

Hotel accogliente, molto curato nei dettagli, ben arredato e con giardino interno molto bello. Posizione centrale e comoda per raggiungere il centro del paese, ma posto in una via tranquilla e silenziosa. Camera molto grande, pulizia eccellente, letto enorme con ampia scelta di cuscini. Piano alto con vista su montagne e sul paese, silenziosa e ben fornita di tutto. Staff cordiale.

Cons:

Dimensioni del bagno molto ridotte. Materasso molto morbido per i miei gusti, da sprofondarci dentro, ma non perchè sia vecchio ma solo propriamente per la scelta della tipologia. La prima volta, anni fa, mi diedero una camera a un piano basso con il passaggio degli altri ospiti proprop davanti alla finestra, il che la rendeva rumorosa e con poca privacy, ma una volta appreso questo, basta chiedere una stanza altrove e passerete un soggiorno perfetto.

2026-02-08 • via Nuitee
N
Noe • family_with_children • mx
9
Pros:

Espacio bonito y tranquilo

2026-01-18 • via Nuitee
A
Anna • couple • es
10
Excepcional
Pros:

Todo

Hotel bonito, habitación grande y limpia, cama muy cómoda, desayuno muy bueno y personal de 10

2026-01-17 • via Nuitee
M
Mott • couple • ca
10
Wonderful Hotel!
Pros:

Wonderfully clean hotel near the Centro Historico. Our room was spacious with a beautiful balcony overlooking a courtyard - it was worth the extra for a balcony room. Hotel has been beautifully decorated embracing Chiapas culture. Corn hangs at the hotel entrance. Staff were friendly. Reception had bilingual staff.

2026-01-13 • via Nuitee
E
Elisabeth • solo_traveller • de
8
2026-01-09 • via Nuitee
V
Virginie • family_with_children • fr
9
Pros:

Très belle chambre, lit très confortable, proche de tout. Personnel très agréable, eau à disposition. Petit déjeuner simple mais suffisant.

Cons:

Rien

2026-01-03 • via Nuitee
A
ADANELY DARIANA • family_with_children • mx
8
Pros:

La comodidad de la habitación, tiene espacio amplio.

Cons:

No hay plancha, no tiene aire acondicionado para calentar la habitación

2026-01-01 • via Nuitee