SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
•
SpringHill Suites
8.5 (14173 reviews)
140 West 28th Street , New York , us
+1 929-990-2800

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 14173 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
B
Beat • extended_group • ch
8
Ein tolles Hotel und Erlebnis!
Pros:

Sehr zentrale Lage, wahnsinnig coole Aussicht je nach Stockwerk und Ausrichtung!

Cons:

Das Zimmer für 3 Personen mit 2 Betten war viel zu klein im Verhältnis zu einem Doppelzimmer. Das Doppelbett ist kaum geeignet für 2 Personen, Zimmer 2707.

2026-07-25 • via Nuitee
J
Juana • couple • us
2
Horrible, there are better nicer and cheaper hotels in nyc
Pros:

Beds were comfortable and the view was beautiful

Cons:

The lobby is horrible, breakfast is gross and the breakfast stall is the worst. The hallways smell like pot and are dirty and cheap. Not a nice hotel.

2026-07-25 • via Nuitee
E
Erica • solo_traveller • it
9
Hotel super centrale e vista spettacolare
Pros:

Posizione centralissima. Colazione a buffet piuttosto ampia. Camera spaziosa con vista spettacolare. Ho chiesto se potessero cambiarmi camera e spostarmi più in alto per avere una vista migliore, mi hanno accontentata subito con il 42esimo piano☺️

Cons:

Nulla

2026-07-25 • via Nuitee
M
Marcelo Sebastian • solo_traveller • us
8
Everything great. Shower could be better
Cons:

Shower pressure was to weak

2026-07-25 • via Nuitee
M
M • solo_traveller • nl
9
2026-07-25 • via Nuitee
W
Wan • solo_traveller • us
9
2026-07-25 • via Nuitee
A
Amanda • extended_group • se
8
Super kul!
Pros:

Det centrala läget.

Cons:

Frukosten hade kunnat vara lite bättre.

2026-07-25 • via Nuitee
H
Hui • couple • ca
1
Noisy AC, overbooked room, dishonest customer service.
Pros:

Location is good

Cons:

The hotel overbooked their room causing my booked room was not available. Got switched to a lower tier room with noisy AC. Promised for $50 refund and it never happen - tell me to reach out to booking.com for the refund and never reply.

2026-07-25 • via Nuitee
C
Chaouki • family_with_children • fr
10
2026-07-25 • via Nuitee
E
escobar • couple • co
5
Ubicación
Pros:

La ubicación

Cons:

La habitación muy pequeña, no hay suficiente espacio y si tienes maletas no puedes caminar dentro de la habitación.

2026-07-24 • via Nuitee
S
Sarah • family_with_children • fr
9
2026-07-24 • via Nuitee
A
Abdelkader • solo_traveller • fr
8
Très bon séjour dans l’ensemble !
Pros:

Quasiment tout !

Cons:

Le petit déjeuner est limité.

2026-07-24 • via Nuitee
L
Linda • couple • us
7
2026-07-23 • via Nuitee
A
Andrea • extended_group • de
10
Ein rundum perfekter Aufenthalt – traumhaftes historisches Ambiente, hervorragender Service, ein ausgezeichnetes Frühst
Pros:

Unser Aufenthalt im Ringhotel Schloss Tangermünde war von Anfang bis Ende einfach hervorragend. Schon die einzigartige Lage hoch über der Elbe und das historische Ambiente des Schlosses machen dieses Hotel zu etwas ganz Besonderem. Hier trifft Geschichte auf Komfort – ein Ort, an dem man sofort entschleunigt.

Besonders beeindruckt hat uns die außergewöhnliche Freundlichkeit des gesamten Teams. Vom Empfang über den Service bis hin zum Restaurant waren alle Mitarbeiter herzlich, aufmerksam und stets um das Wohl der Gäste bemüht. Man spürt, dass Gastfreundschaft hier wirklich gelebt wird.

2026-07-23 • via Nuitee
C
Carlos Eduardo • family_with_children • us
6
Great staff and good location, but overpriced
Pros:

Staff was really great. Helpful, friendly, and accommodating. Even with a very full hotel, they were calm and always helpful and friendly. Special acknowledgement to Joshua and all others at the front desk

Cons:

Room was very tiny, even for NY standards (we go to NYC 3-4x per year, very familiar with NY hotel rooms). At this price point, I expected more comfort. Breakfast was very disappointing. For the hotel cost, it should be better than reheated egg patties and corn flakes. It was so poor we ended up only going there the first morning, and ate out, despite it being prepaid, all other days.

2026-07-23 • via Nuitee
N
Norbert • solo_traveller • pl
10
Pros:

Absolutely fabulous location, subway on either end of the block, nice neighborhood, my gf loved the flowers setbout on the street every morning.

Cons:

Breakfasts were a little monotonous and repetitive, but it's a budget hotel, so that's to be expected. And room with a view has Empire State Building hidden behind another hotel, but again, it's not their fault really :)

2026-07-23 • via Nuitee
E
Edita • extended_group • gb
8
Good location, descent facilities, good breakfast.
Pros:

Good location, good breakfast, friendly staff. Comfortable bed.

Cons:

Room is very small, feels claustrophobic.Also very loud air conditioner had to switch it off for night as couldn’t get any sleep otherwise.

2026-07-23 • via Nuitee
L
Leonor • extended_group • pt
8
Pros:

The hotel was really well located :) and very clean. Staff was always accessible.

2026-07-22 • via Nuitee
F
Fabiana • family_with_children • br
7
Estadia razoável, esperávamos mais!
Pros:

Localização excelente e café da manhã muito bom.

Cons:

Quarto e banheiro muito pequeno e sem privacidade, não tinha lugar para colocar as malas e o banheiro com porta de correr com um dedo de fresta. Problemas no ar condicionado e Elevadores não inteligentes com grande demora, necessário para um prédio de mais de 59 andares.

2026-07-22 • via Nuitee
J
JOSE LUIS • extended_group • es
10
Hotel perfecto. Situación estupenda. Calidad precio inmejorable.
Pros:

Todo en general. No tuve ninguna queja de nada.

Cons:

Todo correcto.

2026-07-22 • via Nuitee