SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
•
SpringHill Suites
8.5 (13845 reviews)
140 West 28th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 13845 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
R
Roman • solo_traveller • us
8
2026-05-30 • via Nuitee
N
Natalia • couple • es
10
2026-05-30 • via Nuitee
J
John • extended_group • us
8
Cons:

Waiting for elevator.

2026-05-30 • via Nuitee
R
Ralph • solo_traveller • us
8
Pros:

Good location relative to family we visited. Room was very clean. Desk staff were great.

Cons:

We were moved from our original single king to a twin queen, but the beds were twins. Very little walk around room. A/C was loud.

2026-05-30 • via Nuitee
V
Virág • extended_group • hu
9
2026-05-30 • via Nuitee
F
Fabiana • extended_group • ch
6
Pros:

A vista do quarto

Cons:

A comida

2026-05-30 • via Nuitee
V
Vincent • extended_group • fr
9
Cons:

L’accueil le premier jour,j’avais réservé une chambre aménagé pmr pour ma fille mais elle n’était pas disponible à notre arrivée.On nous a donné une chambre "normale"

2026-05-30 • via Nuitee
R
Robert • couple • ca
10
Pros:

Staff and Breakfast

Cons:

All was good

2026-05-30 • via Nuitee
A
Anatoli • couple • ee
9
2026-05-30 • via Nuitee
A
alessandro • family_with_children • it
8
Hotel giusto per la prima visita a New York
Pros:

posizione ottima, fermata linea 1 vicinissima, ad un centinaio di metri troviamo Penn Station, leggermente più distante altra stazione metro di Herald Square. Ho soggiornato all'ultimo piano (46esimo) quindi vista spettacolare. Strada molto carina grazie alla presenza di negozi di fiori e piante e anche la sera, rispetto ad altre strade vicine, c'è sempre movimento.Troviamo un supermercato vicinissimo e vari ristoranti adiacenti.

Cons:

Colazione poco varia rispetto agli standard di hotel 4 stelle europei, salato composto da uova e varie tipologie di insaccati. Nessun salume, nessun formaggio e tra le salse offerte per condire non troviamo la mostarda/senape. La parte dolce è composta da merende come muffin, donuts e saccottini confezionati. Troviamo frutta e cereali di tutti i tipi

2026-05-29 • via Nuitee
M
muhammad • solo_traveller • ae
10
Pros:

The rooms are good, comfortable and the the location is super in the center of manhattan, penn station is near and subway is just 1 min walk way

2026-05-29 • via Nuitee
F
FREDERIC • couple • fr
8
We enjoy
Pros:

L’emplacement dans ce quartier de New York

Cons:

Le petit déjeuner standard !

2026-05-29 • via Nuitee
R
Riccardo67 • solo_traveller • it
3
Pros:

Good position, quiet room.

Cons:

Small double room. The breakfast area has a lot of tables but the buffet is small and the toaster area is very crowded.
I asked for the invoice via e-mail but after more than 2 weeks I have not received it.

2026-05-29 • via Nuitee
N
Nancy • couple • it
8
Il soggiorno è stato fantastico a parte due gg e mezzo di pioggia ma questo non c’entra niente con la struttura
Pros:

L’ottima posizione la camera piuttosto comoda a parte il lavandino in bagno stretto e scomodo.

Cons:

Mi aspettavo una super colazione americana, sempre le stesse cose e con scarsa scelta

2026-05-29 • via Nuitee
M
Mehmet Emrah • couple • tr
7
Pros:

Location is nice, close to the subway.

Cons:

Our room was quite small which is normal for NYCI think.

2026-05-29 • via Nuitee
M
Megan • couple • ch
6
Beds comfortable and good location. Worth $250 a night not $450.
Pros:

Location

Cons:

Reception feels like a hostel check-in and Breakfast space is like a student canteen- bolshy staff and poor quality food (nothing whole meal, all ultra processed and sugar filled. WHAT are those egg patties??? Revolting)

2026-05-29 • via Nuitee
S
Sarah • couple • gb
10
2026-05-29 • via Nuitee
C
Ceren • solo_traveller • tr
8
Cons:

Breakfast

2026-05-28 • via Nuitee
C
Cathy • couple • us
9
Great location, comfortable beds, great breakfast, and affordable!!!!
Pros:

I liked how clean the property is and the location was not too far from a lot of great attractions.

Cons:

There was this house keeping cart that stayed outside my room the whole stay and this really bothered me. We literally had to squeeze by every time to get to our room.

2026-05-28 • via Nuitee
A
Alessia • extended_group • it
9
In generale il soggiorno è positivo, ci tornerei anche solo per la vista pazzesca sulla città a tutte le ore del giorno.
Pros:

La vista incredibile, lo staff (Walter simpaticissimo)

Cons:

Colazione invariata per una settimana, troppe cose confezionate

2026-05-28 • via Nuitee