smartments Mannheim Hauptbahnhof

Hotels
•
SMARTments
8 (1470 reviews)
Heinrich-von-Stephan-Straße 20 , Mannheim , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service during issues

Categories

Cleanliness
5.83
Negative sentiments expressed due to unclean rooms and unpleasant smells.
Service
8.3
Service was lacking with little support during issues but some guests reported helpful staff.
Location
9.84
Good location near Hauptbahnhof and city center, praised in multiple reviews.
Room Quality
7.29
Mixed feedback with complaints about rooms being small, unclean, or poorly arranged.
Amenities
8.32
Amenities were generally satisfactory, though some essentials like a kettle were missing.
Value for Money
7.28
Considered not good value by some guests due to room size and service availability.
Food and Beverage
8.83
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.3
Guests had various experiences; some negative but also some satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:14

Property Description

Modern Sustainable Property with Convenient Location
SMARTments business Mannheim Hauptbahnhof offers a sustainable stay just 400 metres from Mannheim Central Station. Enjoy air-conditioned rooms with free WiFi, private parking, and easy access to University of Mannheim.

Comfortable Rooms and Fully Equipped Kitchenettes
Relax in rooms with a flat-screen TV, private bathroom, and kitchenette including a dishwasher, microwave, and toaster. Each unit also provides bed linen, towels, and coffee machine for a cozy stay.

Accessible Facilities and Nearby Attractions
Benefit from disabled guest facilities, a lift, and proximity to National Theatre Mannheim and Luisenpark. Explore Mannheim with convenience and ease during your stay.

Book now for a sustainable and comfortable experience at SMARTments business Mannheim Hauptbahnhof.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1470 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 8.3
Z
Zhen • solo_traveller • de
10
2026-05-30 • via Nuitee
D
David • solo_traveller • it
5
2026-05-30 • via Nuitee
C
Charlotte • couple • de
10
2026-05-27 • via Nuitee
I
Izabela • solo_traveller • pl
9
Pros:

Czysto,przyjemnie. Przytulny pokój, fajnie, że na parterze

Cons:

Ciężko jest z parkingami,mało miejsc dużo aut. Ale udało się wyprosić miejsce , dla mnie jako osoby niepełnosprawnej to duży plus

2026-05-23 • via Nuitee
D
Dirk • couple • de
1
großer reinfall
Cons:

einchecken total schlecht. 27 stunden ohne antwort auf einfache fragen. kein personal. alles nur online.
in der spülmaschine fehlt der geschirrkorb
nachts nervende klimaanlage
gewürze fehlten
wasser der dusche schwankt stark zwischen zu kalt und zu heiß

2026-05-22 • via Nuitee
M
Maksim • couple • ru
7
Pros:

Чисто. Бельё и кровать удобные-чистые. Можно посидеть внизу и снаружи. Есть вендор, можно всегда купить что-то. Чат доступен и помогут найти утюг, доску. 10 минут пешком от вокзала, хотя кажется по карте близко.

Cons:

неудобная планировка комнаты. кухней пользоваться нет желания. просто бестолково всё. если есть варик пару остановок проехать, то лучше взять что-нибудь за ту же цену, но подальше от вокзала. плестись с чемоданами без возможности общественного транспорта было не очень интересно.

2026-05-20 • via Nuitee
A
AnnaAr • solo_traveller • de
7
Cons:

It was a bit noisy but okay

2026-05-19 • via Nuitee
O
Olha • solo_traveller • pl
10
2026-05-18 • via Nuitee
J
Jessica • solo_traveller • de
10
2026-05-18 • via Nuitee
N
Nikhil • solo_traveller • de
7
2026-05-16 • via Nuitee
M
Michael • solo_traveller • de
7
2026-05-14 • via Nuitee
E
Elvis Alberto • couple • pt
10
2026-05-13 • via Nuitee
O
Olha • solo_traveller • pl
10
2026-05-12 • via Nuitee
M
Mallek • family_with_children • de
3
2026-05-11 • via Nuitee
L
Latif • couple • de
10
Es war super zimmer sauber ganze haus war ruhig top lage
Pros:

Alles super schnell gelaufen und komfortabel

Cons:

Nichts

2026-05-11 • via Nuitee
W
wahida • solo_traveller • de
10
2026-05-10 • via Nuitee
J
John • solo_traveller • us
8
Very convenient
Pros:

Close to Hbf

Cons:

Felt like I was staying in an IKEA store overnight!

2026-05-08 • via Nuitee
L
Laura • couple • co
10
Pros:

Clean, quiet and safe. You enter the building with a card and the elevator only works with the card which is ideal for security.

2026-05-04 • via Nuitee
B
Bettina • solo_traveller • de
10
Pros:

Großzügige Räumlichkeiten
Perfekt ausgestattete Kitchenette

2026-05-04 • via Nuitee
P
Peter • solo_traveller • at
7
Kann man mal probieren.
Pros:

Die einfache und unkomplizierte Buchung, der Messenger Dienst der zwar über die KI ablief aber stets immer zur Hilfe da war, der 24h Check in.

Cons:

Wir haben mehrmals neue Handtücher angefordert die angeblich in der Wäschekammer zu holen gewesen wäre, doch NIE gab es dort Handtücher, in keinen der 6. Stockwerke.

Die Plattform bietet auch Parkplätze an die auf den ersten Blick kostenlos dabei wären. Leider erfährt man erst danach, dass man diese reservieren muss für 15 Euro pro Tag. Beim Check-in wird plötzlich ein Betrag fällig den man bezahlen musste, aber man weiß nicht wie und warum. Vorsicht !!! Wir bekamen keinen Parkplatz da alles aus reserviert war, dennoch wollte man einen Betrag abziehen, bitte vorher kontrollieren !

Das Zimmer war von der Größe und Ausstattung in Ordnung, leider aber ist das Heiz bzw. Belüftungssystem suboptimal und extrem laut !

Ich werde dieses Zimmer nicht mehr buchen.

2026-05-03 • via Nuitee