easyHotel Cardiff

Hotels
easyHotel
9 (6059 reviews)
1-3 Fitzalan Place , Cardiff , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Lack of amenities
Noise disturbances

Categories

Cleanliness
8.46
Mixed reviews; some guests noted dirty floors and lack of cleaning.
Service
9.93
Guests consistently praised the friendliness and helpfulness of the staff.
Location
9.97
Close to attractions and easy to access.
Room Quality
8.92
Generally positive comments, but some noted small rooms and hard beds.
Amenities
8.45
Lack of basic facilities like tea/coffee making and a hairdryer.
Value for Money
9.91
Many guests felt they received good value for the price.
Food and Beverage
6.96
Limited options; some guests mentioned lack of tea/coffee and no food facilities.
Overall Experience
9.43
Positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:13

Property Description

Convenient Location
EasyHotel Cardiff is ideally situated in Cardiff, with popular attractions such as Cardiff Castle and Principality Stadium within easy reach. Guests can explore the city with ease, thanks to its proximity to key points of interest like St David's Hall and Cardiff Bay.

Modern Amenities
Experience comfort at its best with air-conditioned rooms and flat-screen TVs available in every room. Stay connected with complimentary WiFi throughout the property.

Helpful Services
The hotel offers a helpful reception service, providing guests with valuable information to navigate and make the most of their stay in the area.

Ready to experience convenience and comfort in the heart of Cardiff? Book your stay at easyHotel Cardiff now and make the most of your visit to this vibrant city!

Important information:

Please bring a passport or government issued photo ID along with a credit card for the lead guest.
Check-in is from 3pm, with early check-in available from 11am for a fee, subject to availability. Check-out is by 10am, with late check-out available until 1pm for a fee, also subject to availability. Please check with reception upon arrival.
Guests are also able to leave their bags in storage for a small fee.
Children must be accompanied by an adult aged 18 years or above. Recent photo ID may be required to verify the age of adults.
To help keep prices low and protect the environment, bedrooms are cleaned every six days at no extra cost. Complimentary towels are available from reception, and additional room cleaning can be purchased if required.
Bookings of six or more rooms must be made with the easyHotel Group Bookings Team.
Dogs up to 24 in are welcome, with a maximum of two per room for an additional fee payable at check-in. Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 6059 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.91
Food and Beverage: 6.96
Overall Experience: 9.43
D
daniel couple gb
8
Pros:

Good location, staff were excellent and helped with everything

Cons:

The Air conditioning in our room wasn’t very good/working properly

2026-07-25 via Nuitee
S
Si. solo_traveller lv
5
2026-07-25 via Nuitee
A
Alchin solo_traveller gb
7
Pros:

Comfortable

Cons:

Overpriced

2026-07-25 via Nuitee
J
Jacob couple gb
1
2026-07-25 via Nuitee
M
Md_Ahmed family_with_children gb
7
Pros:

I like the location.

Cons:

I don't like cleanliness of the room, and the facilities within the room and reception area.

2026-07-25 via Nuitee
S
Shania solo_traveller gb
10
Pros:

I got here early and they looked after my bags until I could check in with no fee. When I officially arrived when I could check in the staff were very friendly and polite. There is an elevator so you do not have to go up the stairs. The room was spotless very clean. Impressed with the cleanliness. The coffee machine had no coffee in until Thursday so they gave us a free complimentary coffee and an apology for not being able to have one all week which was very sweet. We asked about checking out later at 1 instead of 10 and they let us with no charge. Normally would be a charge but they were so nice and friendly I would definitely stay again.

Cons:

The bed was comfortable for a person without a bad back but I've recently recovered from a fractured spine and the way I was sinking into the bed I had a sore back from it. Low down and easy to get into it was just harsh on my back as I was sinking it.

2026-07-24 via Nuitee
K
Kelly solo_traveller gb
8
Would use again
Pros:

Clean and comfortable

Cons:

Booked for two but only had one towel on arrival

2026-07-24 via Nuitee
J
Jason solo_traveller gb
10
Pros:

Very clean.

Cons:

No faults

2026-07-24 via Nuitee
J
Jillian couple ca
9
When we arrived the staff were very friendly and welcoming. This hotel was in good location, walkable into the central p
Pros:

Everything felt new and clean. There weren’t a lot of amenities, but the hotel seemed to have some of the most important basic needs like air-conditioning, working outlets beside the bed, and a nice bathroom. These things sound simple but when you don’t have them, they compound into an unpleasant experience. We were very happy with our stay at easy hotel.

2026-07-24 via Nuitee
L
Louise couple gb
10
Location was ideal for a date night, hotel was quiet and bed was so comfortable we slept really well, staff very polite
Pros:

Location bed was extremely comfortable we slept really well air conditioning worked wonderful,

Cons:

Nothing was all positive

2026-07-23 via Nuitee
M
Mahfuz Alam couple gb
9
Pros:

Staff was good
The guy who check us in he was very friendly and he was asking me about my travel plan and tried to help me.
And it was quite cheap as well.

Cons:

The worst thing I didn’t expect
Toilet didn’t have amy lock??
That was really shocking
Room number was 311.
How comes toilet without lock??

2026-07-23 via Nuitee
S
Sair couple pk
9
Pros:

Location is great 👍

Cons:

No breakfast is offered.

2026-07-23 via Nuitee
R
Rafael family_with_children es
7
2026-07-23 via Nuitee
R
Ruth solo_traveller gb
4
Pros:

The price was quite good

Cons:

The room was smaller than expected and the bed was very small also

2026-07-23 via Nuitee
C
caroline extended_group gb
8
2026-07-23 via Nuitee
T
Timothy extended_group gb
10
2026-07-23 via Nuitee
_
_cat.moore_ solo_traveller gb
9
Affordable, clean, and welcoming
Pros:

The staff were welcoming, accommodating and friendly. The hotel and room were clean and comfortable, and in a central location. For the price I paid I couldn't be happier.

2026-07-22 via Nuitee
L
Lisa solo_traveller gb
5
Less than basic stay
Pros:

Light switches and chargers were in good places

Cons:

No kettle, only one towel for two people, no space to move out put bags down

2026-07-22 via Nuitee
D
Daniela solo_traveller de
8
Pros:

Die Lage ist top, nur ein paar Minuten zu Fuß zur Bahnstation. Das Zimmer hat eine angenehme Größe.

Cons:

Es fehlen Ablagemöglichkeiten. Ein Regal oder Schrank hätte noch gut in das Zimmer gepasst.

2026-07-22 via Nuitee
C
Clark solo_traveller gb
10
2026-07-22 via Nuitee