Tokyu Stay Shinjuku Eastside

Hotels
8.7 (4850 reviews)
Shinjuku-ku Kabukicho 2-3-24 , Tokyo , jp
+81 3-3205-0109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from street

Categories

Cleanliness
8.11
Some reviews mentioned cleanliness issues such as hair and mildew smell, affecting overall sentiment.
Service
9.28
Many reviews praised the friendly and helpful staff, enhancing the overall experience.
Location
9.52
The location received high accolades for being close to attractions and transport.
Room Quality
8.57
Rooms generally well-received but some noted issues like a small blanket.
Amenities
8.8
Amenities such as washer/dryer and good facilities highlighted positively.
Value for Money
8.66
Value was considered good by most, though some felt the cost was slightly high for certain aspects.
Food and Beverage
7.81
Negative comments about food quality impacted this rating.
Overall Experience
8.88
Overall, guests expressed satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:26

Property Description

City Views and Convenience
Experience the bustling city of Tokyo from the comfort of your room at Tokyu Stay Shinjuku Eastside. Located just 500 meters from the Samurai Museum, enjoy stunning views of the city skyline. With easy access to the city centre and nearby attractions like Inari Kio Shrine, your stay here will be both convenient and memorable.

Modern Amenities
Each unit at this 3-star hotel is thoughtfully equipped with modern amenities to enhance your stay. From a fridge and microwave to a flat-screen TV and air conditioning, we ensure your comfort is our top priority. Relax in your room with a hot shower, provided slippers, and enjoy the convenience of a kettle and desk.

Nearby Attractions
Immerse yourself in the local culture with popular points of interest just a stone's throw away. Visit Koizumi Yakumo Memorial Park, Okubo Baptist Church, and Korea Museum for a taste of Tokyo's rich history and vibrant community. Book your stay at Tokyu Stay Shinjuku Eastside now and make the most of your Tokyo adventure!

Important information:

Please note that no housekeeping is offered for stays less than 6 nights. The property will change towels and rubbish bin.
In addition to that, housekeeping is offered once a week only for stays more than 7 nights.

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4850 reviews
Cleanliness: 8.11
Service: 9.28
Location: 9.52
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.88
I
Ilma • solo_traveller • br
10
Voltando ao Japão, me hospedarei novamente no Tokyo Stay SHINJUKU EASTSIDE
Pros:

Ótima localização perto de metrô e lojas; funcionários sempre gentis; limpeza dos quartos e outros ambientes sempre impecável; serviço de café da manhã com variedade. Quarto espaçoso. Super indico!

Cons:

Não tenho nada a reclamar.

2026-07-25 • via Nuitee
A
Angelica • family_with_children • au
9
Pros:

Great location. Close to train stations and convenient stores

Cons:

Nothing

2026-07-25 • via Nuitee
C
C.J.G • family_with_children • nl
2
2026-07-24 • via Nuitee
C
Coral • couple • il
8
מלון נקי ונעים! לא אכלנו שם כי היינו שם לקצר ואנחנו בטוקיו חח אבל היה מכונת כביסה ומייבש בתוך החדר!! מדהים. וגם החדר עצמ
Pros:

מרחק הליכה קצר למקומות המרכזיים ותחנת שינג׳וקו. יחסית מחיר טוב לחדר מרווח וגדול

Cons:

לא יצא לנו יותר מידי להשתמש במתקנים של המקום היינו שם לקצר. אבל ממש אהבנו שיש מכונת כביסה וייבוש בתוך החדר!!

2026-07-24 • via Nuitee
K
Koon Man • couple • hk
7
Cons:

House keeping is working very poor!

2026-07-24 • via Nuitee
K
Kaelyn • couple • us
10
Clean and convenient, helpful staff.
Pros:

The hotel was nice and very clean. It was very convenient to have the washing machine in the room so we could wash our clothes. Staff was very helpful in assisting us with navigating the local transit.

2026-07-21 • via Nuitee
T
Tzvi • solo_traveller • il
9
2026-07-19 • via Nuitee
B
Bryn • solo_traveller • au
9
Pros:

Super clean, nice and quiet but still close to everthing in Shinjuku and super close to multiple train lines. Staff were very kind and also really helpful with questions and also forwarding on our luggage. Free umbrellas to use during the stay and also coffee machine and ice cold water available in the foyer. Room was spacious and had everything we needed

2026-07-18 • via Nuitee
J
Jack • couple • au
10
2026-07-17 • via Nuitee
R
Ronnie • family_with_children • au
10
2026-07-16 • via Nuitee
T
Tracy • couple • gb
9
Pros:

Staff were so helpful and accommodating

2026-07-16 • via Nuitee
T
Tracy • couple • gb
10
2026-07-16 • via Nuitee
R
Ronnie • family_with_children • au
10
2026-07-16 • via Nuitee
J
Jodie • family_with_children • ca
8
great place to stay
Pros:

Great location, beds comfortable

Cons:

nothing I can remember

2026-07-16 • via Nuitee
D
Doğuhan Furkan • solo_traveller • tr
3
Pros:

Close to shinjuku center

Cons:

En yakin su sebili giris kattaydi odada su yoktu ortak alanda hamam bocekleri geziyordu gunluk temizlik yapilmiyordu.

2026-07-16 • via Nuitee
C
Craig • solo_traveller • us
10
2026-07-16 • via Nuitee
R
Ronnie • family_with_children • au
10
2026-07-16 • via Nuitee
E
Elizabeth • solo_traveller • ie
10
2026-07-15 • via Nuitee
C
Cecilia • family_with_children • uy
9
Muy buena ubicación. Habitación correcta y limpia
Pros:

La ubicación, limpieza, vista y desayuno.

Cons:

Nada. Habitación un poco chica pero normal para lo que son hoteles en tokyo

2026-07-15 • via Nuitee
T
Tan • solo_traveller • sg
10
2026-07-14 • via Nuitee