Hyatt House Charlotte Rea Farms

Hotels
Hyatt House
9.2 (604 reviews)
9930 Sandy Rock Place , Charlotte , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and well-kept
Helpful staff
Great location
Comfortable rooms
Cons:
Breakfast could be improved
Some issues with room amenities

Categories

Cleanliness
9.28
Many reviews highlighted cleanliness as a positive aspect of the hotel.
Service
9.75
Multiple reviews praised the helpful staff, contributing to a very positive service experience.
Location
9.29
The location was frequently mentioned as a great aspect, making it easy to navigate local amenities.
Room Quality
8.74
Several guests found the rooms comfortable, but some mentioned minor issues that suggest improvement is needed.
Amenities
9.27
Amenities such as the clean outdoor pool and available kitchen facilities were noted positively.
Value for Money
9.23
Most guests felt the experience was worth the price they paid.
Food and Beverage
8.78
Breakfast was mentioned with mixed reviews, highlighting room for improvement.
Overall Experience
9.25
Overall, guests had a very positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:24

Property Description

Luxurious Amenities

Experience a stay of luxury at Hyatt House Charlotte Rea Farms with a seasonal outdoor swimming pool, fitness centre, and a stylish restaurant and bar on-site.

Convenience at Your Fingertips

Enjoy the convenience of a 24-hour front desk, an ATM, and a business centre during your stay.

Nearby Attractions

Explore Charlotte's attractions with ease - located just a short distance from SouthPark Mall, Mint Museum of Art, and the Charlotte Douglas International Airport.

Book your stay at Hyatt House Charlotte Rea Farms now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

9.2
Based on 604 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.25
B
B9293BFstevew NONE
10
The best place to stay in South Charlotte!
Pros:

This is a gem of a hotel in a great location. Clean, modern rooms. Large TV, Good kitchen, Local options for food, beverage and shopping are all within a 5 to 10 minute drive or less. Uptown is about 20 minutes and Carowinds is also an easy 20 minute drive. Pool was fantastic and had a deep end, which is really nice for taller people like myself. Free EV charging station so if you rent an electric car you don't have to worry about finding a charging station. I really enjoyed my stay here and will be staying here every time that I am in Charlotte.

2026-08-28 via Tripadvisor
S
Sherpa772189 NONE
10
Overnight on road trip
Pros:

We checked in at midnight and the desk staff was very welcoming. Everything was spotless, beds were comfortable, plenty of room for all 4 adults to move around.

2026-08-14 via Tripadvisor
H
Hassan couple us
9
Pros:

loved the newness and cleanliness of the hotel and room.

Breakfast, however, was just ok.

Eggs were not hot and toaster not working very well

2026-08-14 via Nuitee
N
NILESH couple us
5
Breakfast was cold and less bang for the money we spent.
Pros:

Room and lobby

Cons:

Breakfast

2026-08-11 via Nuitee
1
104melindag Family
10
Great location!
Pros:

Hyatt House at Rea Farms exceeds our expectations everytime we visit. The staff is welcoming and friendly and the service is top notch.

2026-07-29 via Tripadvisor
K
Kelsy couple us
7
Overall it was still a great stay, rooms were great, housekeeping do a tremendous job.
Pros:

It is very convenient to everything. Love the stores, shopping centers, and restaurants around it.

Cons:

Breakfast was great, but I feel like it should end at 11 if your checkout is at 12. They offer an array of wonderful options so that was a plus but whoever your staff member was that told me and my mom that they were not making any eggs or French toast and it was only 9:15 was rude. Also your front desk staff need to be on the same page with the ice machines, you should have them on every floor especially the main floor, no one wants to go to the 3rd floor to get ice.

2026-07-16 via Nuitee
P
Peter17366 solo_traveller de
10
2026-07-02 via Nuitee
T
Tracylee62 NONE
10
Clean rooms and friendly, helpful staff
Pros:

The staff is very friendly and helpful. The rooms are very clean, beds are comfortable and there is a variety of foods to choose from for breakfast. You can take a nice evening walk to the green and get dinner and ice cream.

2026-06-20 via Tripadvisor
P
PaulD8036 NONE
8
Business visit to Charlotte
Pros:

The hotel is very neat, tidy and well appointed. The room was clean, well looked after, bathroom nice and spacious, towels very good quality, the bed was comfortable and the room quiet. Breakfast was varied and covered pretty much all tastes (European and Western). I have no complaints and was able to rest easily after a day of meetings so I was refreshed for the next round the following day. The hotel is situated close to an area with shops, salons and a wide variety of eateries. For casual travellers there is a pool at the hotel and large green spaces close by. I would definitely stay here again.

2026-06-15 via Tripadvisor
E
Explorer00836304762 Family
10
Outstanding Stay
Pros:

Such a beautiful hotel with the sweetest staff. Breakfast was as good as I’ve ever had at a hotel of this class. Coffee is outstanding! We needed a later checkout due to a tournament our son was playing in, and they didn’t even blink in allowing us to check out at 2:00 with no charge. I’d we ever come back to Charlotte, we would certainly stay here again!

2026-06-14 via Tripadvisor
M
Monika extended_group us
10
2026-06-12 via Nuitee
T
Terri family_with_children us
10
2026-06-10 via Nuitee
C
CDubbSJ NONE Pasadena, Maryland
8
Very comfortable stay in Charlotte - GREAT staff!
Pros:

It is a great place to stay for my purpose - which was to visit family. I find it a bit overpriced for a Hyatt House generally. However, I will admit that I don't know the general hotel prices in the Charlotte area. But - for a limited service hotel, it seems a bit high. They seem to charge full service hotel prices for a limited service hotel.

That being said, other than the pricing - I have absolutely no complaints. This was my 3rd (I think) stay at this hotel. Staff has been absolutely wonderful every time. Beds and rooms are comfortable. Everything works as it should. Breakfast is sufficient. LOTS of places to dine and/or get groceries right in the area - some within walking distance. This is now our top choice when coming up to visit our new granddaughter.

2026-06-09 via Tripadvisor
G
G231BXbettyb NONE
10
Semi annual trip to Charlotte
Pros:

Beautiful hotel. The room was large and with a full "mini" kitchen we had everything we needed. The bed was comfortable and the bathroom was perfect. (walk in shower).
A wonderful stay! Will definitely stay here again when in town.

2026-06-05 via Tripadvisor
A
andreahT2560ON Business
2
Bed bugs infestation
Pros:

I stayed at Hyatt House on Rea Farms in Charlotte, North Carolina, two weeks ago, and my experience was extremely disturbing.

On my second day at the hotel, I noticed small black insects in the bed. When I looked closer, they appeared to be filled with blood. At the same time, I discovered that my body was covered in bites. I was shocked and immediately reported the situation to the front desk.

Unfortunately, the hotel did nothing meaningful to address the issue. I was simply told that they were sorry, and that was the extent of their response. No real assistance, concern, or effort to resolve the situation was offered.

As a result of what happened, I had to visit a doctor and was prescribed medication. Two weeks later, I am still dealing with painful sores and skin reactions from the bites. This has affected my health, comfort, and peace of mind.

People should be aware of my experience before booking a stay here. The hotel presents itself as a clean and comfortable place, but that was not my experience. I found the conditions unacceptable and deeply concerning from a health and sanitation standpoint.

I would not recommend staying at this hotel, and I strongly encourage management to take this issue seriously so that no other guest has to go through what I experienced

2026-06-04 via Tripadvisor
C
Clarissa couple us
9
2026-05-24 via Nuitee
M
Meena couple us
9
It’s a great place to stay if you uber there or drive an old car and you don’t mind getting dinged.
Pros:

We loved most everything about the property. Suites are well priced, spacious, well appointed and overall comfortable. Breakfast was clean and good.

Cons:

Parking is so compact and full. My car got dinged.

2026-05-18 via Nuitee
S
Sharika solo_traveller us
10
One word… AMAZING
Pros:

From the check in to the check out it was smooth and the property is clean and there is so much to do in the area . We took a few nice strolls .

2026-05-18 via Nuitee
S
SANTO solo_traveller us
9
2026-05-17 via Nuitee
L
Leen family_with_children us
8
Great in every aspect, except need more effort for quality breakfast.
Pros:

Beautiful, clean and comfortable, incl. all bedding.

Cons:

Meager breakfast, mostly processed foods and I wish they would use real dishes & cutlery instead of disposable.

2026-05-09 via Nuitee