Hampton Inn & Suites Richmond Short Pump, Va

Hotels
•
Hampton Inn
9.2 (475 reviews)
12341 West Broad Street , Richmond , us
+18047737111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Inconsistent cleanliness
Parking fees
Comfort issues with some beds

Categories

Cleanliness
8.53
Several reviews mentioned cleanliness issues, such as hair found in the shower.
Service
10
Many positive comments about staff, especially Nick's exceptional service.
Location
9.5
Multiple reviews praised the hotel for its great location.
Room Quality
9.04
Rooms were generally described as clean and comfortable, with spaciousness noted.
Amenities
8.99
Breakfast and amenities received positive remarks, although there were some complaints about the parking fee.
Value for Money
8.52
Mixed sentiments due to perceived value against the high cost.
Food and Beverage
9.48
Breakfast options were positively rated.
Overall Experience
9.53
Most reviews reflected a positive overall experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:56

Property Description

Convenient Location:
Located within close proximity to major attractions like Greater Richmond Convention Centre and University Stadium, Hampton Inn & Suites Richmond Short Pump, Va offers easy access to the best of Richmond.

Comfortable Accommodations:
Guests can enjoy well-equipped rooms with modern amenities including free WiFi and a fridge, ensuring a comfortable stay throughout.

Complimentary Breakfast:
Start your day right with a delicious continental breakfast served every morning at the hotel, providing the perfect fuel for exploring the city.

Experience convenience, comfort, and complimentary breakfast at Hampton Inn & Suites Richmond Short Pump, Va. Book your stay now for a memorable Richmond experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 475 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 9.48
Overall Experience: 9.53
T
Teresa • solo_traveller • us
10
2026-07-04 • via Nuitee
C
Charlotte • solo_traveller • us
10
Pros:

Very clean and comfortable. Quiet

Cons:

While not a " show stopper"...there was no bathtub in my room and that is primarily how i bathe. Unfortunately all the rooms with a bathtub were sold out.

2026-07-02 • via Nuitee
L
Lisa • solo_traveller • us
9
excelle t
Pros:

Staff is amazing

Cons:

would prefer daily room cleaning

2026-06-30 • via Nuitee
L
Lisa • solo_traveller • us
9
FANTASTIC
2026-06-25 • via Nuitee
C
conklin • solo_traveller • us
8
Pros:

Breakfast, pool, location

Cons:

Fold out bed was small, no fan in bathroom. Room was small for 2 adults and two children

2026-06-21 • via Nuitee
J
Jessica • couple • us
10
2026-06-11 • via Nuitee
A
Alexis • family_with_children • us
10
2026-06-08 • via Nuitee
S
Susan • couple • us
9
Great location.
Pros:

Very clean with friendly staff.

Cons:

The bed was hard and uncomfortable but that’s a personal preference. Paying $10 to park in the lot seemed excessive. It’s not a parking garage in a heavy foot traffic area.

2026-05-30 • via Nuitee
S
Shelly • couple • us
10
2026-05-26 • via Nuitee
C
Clifton • solo_traveller • us
7
Cons:

Didn't understand why I had to pay to park my car.

2026-05-23 • via Nuitee
C
CRYSTAL • solo_traveller • us
10
2026-05-18 • via Nuitee
K
KARIN • solo_traveller • us
10
Great place. Too bad parking costs.
Pros:

Clean!!!

Cons:

Just a little expensive. And i definitely did not know there was a fee to park. Unfortunately that’s a deal breaker for staying there in the future

2026-05-18 • via Nuitee
J
Johnny • solo_traveller • us
8
Overall good
Pros:

Overall clean

Cons:

Noise near by street and guest throughout the time stayed.Need darker curtains.

2026-05-17 • via Nuitee
R
Ronald • couple • us
10
Pros:

Good

2026-05-13 • via Nuitee
E
Edward • couple • us
8
2026-05-13 • via Nuitee
J
Jennifer • extended_group • us
9
2026-05-13 • via Nuitee
E
Erin • couple • us
9
Great stay
Pros:

Very clean, nice workers and bed was comfy.

Cons:

Water pressure could be better

2026-05-12 • via Nuitee
B
Beth • solo_traveller • us
5
I won’t stay there again
Pros:

It was clean

Cons:

Couldn’t sleep due to I could hear ppl walking around above me on the floor above. I’ve never had that problem before in a hotel.

2026-05-10 • via Nuitee
T
Thomas • family_with_children • us
10
2026-05-09 • via Nuitee
U
Ulkar • family_with_children • us
10
2026-05-06 • via Nuitee