Hotel San Juan Mérida

Hotels
Kavia Hotels
8.1 (1408 reviews)
Calle 55 No 497-A x 58 y 60 , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Noise from nearby establishments
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.54
Some reviews mentioned issues like hair on the floor and a leaking bathroom, affecting cleanliness.
Service
8.51
Staff received positive feedback for their helpfulness and friendliness.
Location
8.55
Many reviews praised the excellent location of the hotel.
Room Quality
7.5
Some reviews indicated that the rooms could be noisy and seemed a bit old.
Amenities
8.53
Reviews mentioned good amenities such as parking and complimentary water.
Value for Money
7.99
Overall, the value for the price was considered satisfactory by guests.
Food and Beverage
8.04
Breakfast received positive comments but had minor criticisms regarding variety.
Overall Experience
8.11
Guests enjoyed their stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:47

Property Description

Outdoor Swimming Pool and Lounge Areas
Escape the heat of Merida by taking a refreshing dip in our beautiful outdoor swimming pool or unwind in our cozy lounge areas surrounded by lush greenery.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with cable TV, wardrobe, and telephone. Enjoy the convenience of free Wi-Fi and some rooms even offer stunning pool views for a truly relaxing stay.

Convenient Location for Exploring
Located in the heart of Merida, Hotel San Juan is within walking distance to dining options and popular attractions like the Mayan World Museum and the main cathedral. Explore the city easily with our prime location.

Book now to experience the perfect blend of comfort and convenience at Hotel San Juan Merida.

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1408 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.11
J
José solo_traveller mx
10
Buena estancia
Pros:

La amabilidad del personal, la limpieza del lugar, comodidad de cama, buena ducha y rapidez en facturación.

Cons:

Todo bien

2026-05-29 via Nuitee
F
Felix Edmundo solo_traveller br
8
Excelente lugar para una o dos noches
Pros:

Excelente localización y limpieza.
La piscina está bien también.
El cuarto está muy simple, pero funcional

Cons:

Nunca me dijeron si había o no desayuno.

2026-05-26 via Nuitee
A
Alejandro family_with_children mx
10
Excelente
Pros:

Todo

Cons:

En particular todo bien

2026-05-23 via Nuitee
O
Oliviane couple fr
8
2026-05-18 via Nuitee
A
Arnulfo solo_traveller mx
9
Pros:

Atención del personal, cuentan con snaks, servicio de Desayuno y una excelente ubicación.

2026-05-17 via Nuitee
M
Maxence couple fr
9
2026-05-17 via Nuitee
M
Michelle solo_traveller mx
5
Pros:

La ubicación

Cons:

Los climas no enfriaban

2026-05-16 via Nuitee
A
Alexis solo_traveller fr
8
Pros:

L'emplacement

Cons:

Les toilettes qui se bouchent facilement

2026-05-13 via Nuitee
V
Valadez oliva solo_traveller mx
10
Pros:

Excelente servicio, ubicación y precio

2026-05-07 via Nuitee
D
Daniela solo_traveller cz
8
2026-05-05 via Nuitee
M
mancost18 solo_traveller mx
9
Buena experiencia
Pros:

La ubicación es muy buena y en general el hotel está bién, es cómodo y limpio

Cons:

Algunos detalles de la habitación se ven algo viejos, pero nada significativo para no regresar

2026-05-01 via Nuitee
C
Claudia solo_traveller mx
9
Pros:

El personal es muy amable y el cuarto ves limpió, la ubicación es buena

2026-05-01 via Nuitee
V
Vazquez solo_traveller mx
10
Excelente 👌 fin de semana en familia
Pros:

El personal super amables y en todo momento, dispuestos a dar respuestas y/o solución a nuestras necesidades.

Cons:

Sólo de repente en algunas áreas, la música se escuchaba fuerte.

2026-04-30 via Nuitee
D
Dorado solo_traveller mx
10
Pros:

Es céntrico te puedes mover para todos lados

Cons:

El ruido de los sábados y que cierran calles por la tarde noche

2026-04-29 via Nuitee
F
Federica extended_group it
7
Viaggio di gruppo
Pros:

A due passi dalla piazza principale ed in una zona silenziosa. Letti comodi e stanza spaziosa.

Cons:

La piscina era un po sporca e in alcune stanze c’erano le blatte (tante e piccole)

2026-04-29 via Nuitee
A
Arturo solo_traveller mx
10
Pros:

Todo estuvo excelente!

2026-04-27 via Nuitee
F
Flores solo_traveller mx
9
Muy buen hotel.!
Pros:

Habitación muy limpia. Y todo ordenado. Hotel cerca del centro.

Cons:

El horario de la piscina y q aun lado parece q hay un bar donde hacen mucho ruido

2026-04-27 via Nuitee
D
Denise couple us
7
Pros:

Good location

Cons:

Next to a night club, extremely noise at night. Needed earplugs!

2026-04-27 via Nuitee
P
paula couple es
9
Pros:

La habitación estaba limpia y era cómoda. Hotel céntrico cerca de todo y con piscina.

2026-04-22 via Nuitee
M
Mariyam solo_traveller au
8
Pros:

Location

Cons:

Noise level up to 2am

2026-04-21 via Nuitee