Susukino Granbell Hotel

Hotels
•
GRANBELL HOTEL
8.5 (1750 reviews)
Chuo-ku Minami 5 Jo Nishi 2-6-2 , Sapporo , jp

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Disappointing breakfast quality

Categories

Cleanliness
7.83
A few reviews mention cleanliness issues, such as poor cleaning status.
Service
9.3
Several reviews note friendly staff and helpful service, although there were complaints about language barriers.
Location
9.34
Excellent location mentioned multiple times, close to attractions and transport.
Room Quality
8.29
Rooms were generally described as adequate, but some noted small sizes.
Amenities
8.82
Onsen and amenities noted as good, with minor suggestions for improvements.
Value for Money
7.78
Complaints about breakfast and perceived value relative to cost.
Food and Beverage
7.83
Mixed reviews on breakfast variety and quality, with some guests disappointed.
Overall Experience
8.8
Overall positive sentiment with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:43

Property Description

Central Location in Sapporo
Located in the heart of Sapporo, Susukino Granbell Hotel offers convenience and easy access to popular attractions such as Susukino Station and Sapporo TV Tower.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and complimentary toiletries. The 24-hour front desk and luggage storage add to the convenience of your stay.

Dining Options
Indulge in delicious meals at the on-site restaurant or unwind in the shared lounge. Private parking is also available for guests, ensuring a hassle-free experience during your visit.

Book your stay at Susukino Granbell Hotel now for a memorable and convenient experience in Sapporo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1750 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
Y
Yiting • couple • tw
7
2026-07-05 • via Nuitee
T
thomas • solo_traveller • us
10
2026-07-04 • via Nuitee
J
Jennifer • couple • ca
10
Great hotel in an excellent location
Pros:

Location was great

Cons:

Very small check in area that was poorly laid out
Difficult to hear what the receptionist was saying because of the layout

2026-07-03 • via Nuitee
C
Cathy • solo_traveller • au
9
Pros:

Good location and comfortable room

Cons:

Restaurants just ok

2026-07-03 • via Nuitee
F
furukawa • solo_traveller • jp
8
2026-07-02 • via Nuitee
L
lianmeng • couple • sg
5
2026-07-02 • via Nuitee
L
lianmeng • family_with_children • sg
5
2026-07-02 • via Nuitee
C
Chris • solo_traveller • us
9
Fantastic choice especially for the location, staff, breakfast, amenities and onsen!
Pros:

Wow. Excellent location in Susukino and close to an important subway line. Loved the vibe in Susukino. Lively, young, fun! Lots to do. The breakfast was worth the cost — so many delicious Japanese and western options. The soup curry and miso soup and salad were my favorites, but everything was well made and yummy. The staff was extremely helpful too. The onsen on the roof was modern and well laid out. Very peaceful to be on the roof— privacy glass surrounded it but you can see the sky above. Loved it. Will return!

Cons:

My only issue was the lack of space for clothing since there are no drawers. Only a bar for hanging clothes. But honestly I figured it out.

2026-07-01 • via Nuitee
E
Erlisa • solo_traveller • sg
9
Amazing stay
Pros:

Clean room with everything needed. Prime location, easy to get anywhere. Great price for comfortable stay.

Cons:

Room cleaning is only once every 3 days if you are staying for at least 3 days. The room lighting is also dim and may be hard to do makeup and get ready.

2026-07-01 • via Nuitee
C
Chun • couple • us
8
2026-06-30 • via Nuitee
露 • couple • cn
10
非常好的酒店！
Pros:

捷運站走出來2分鐘到！ 房間很舒適，環境 設備都很新. 床被很舒適，隔音非常好. 非常推薦這家住宿.

2026-06-30 • via Nuitee
K
KEIHACHIRO • solo_traveller • jp
7
Pros:

すすきのから近い割に騒音が無い。
地下鉄の入り口が目の前。
雨の日に無料貸し出し傘あ

Cons:

ホスピタリティが低い。
連泊における部屋掃除頻度が少ない旨の説明はあったが、ローブと水は自分でフロントに行かないと貰えないことを『チェックインの時』に説明がなかった。
また、コーヒーを飲んだカップは当然放置されるので3日間そのまま。これは清掃関係なく交換をすべきでは？

2026-06-29 • via Nuitee
C
Chun • couple • us
8
2026-06-29 • via Nuitee
X
xin • couple • jp
8
まま
Pros:

朝食良かったです。

Cons:

ツインをお願いしますか、実際違う。

2026-06-28 • via Nuitee
M
ming-tai • family_with_children • tw
10
Pros:

地點方便，房間舒適，設備新穎完善，頂樓的公眾浴場也很棒

2026-06-28 • via Nuitee
R
Rimmert • solo_traveller • nl
9
2026-06-28 • via Nuitee
O
On my tree • solo_traveller • fr
9
Pros:

Le petit déjeuner était incroyable, beaucoup de spécialité d'Hokkaido mais aussi du Japon en général ainsi que des classiques occidentaux. L'emplacement, au coeur du quartier le plus animé de la ville et à une distance correct de marche (20 minutes). Très beau hôtel, chambre spacieuse et lit confortable.

Cons:

Le laundry à l'étage était très utilisé, il faut donc planifier à l'avance si on veut l'utiliser.
Interdiction des tatouage dans le bain public, les couvres tatouages sont chargées en supplément.

2026-06-27 • via Nuitee
S
Sungho • solo_traveller • kr
3
Pros:

대욕장 있는건 좋은데 너무 더러워요 관리도 안되고, 특히 냄새가 너무 심해서 조금 힘들었음 일본에서 한번도 냄새때문에
힘든 곳은 못봤는데 그리고 위치도 조금 애매함 다음에는 삿포로 쪽으로 잡는게 날듯

Cons:

위생

2026-06-27 • via Nuitee
F
furukawa • solo_traveller • jp
5
2026-06-26 • via Nuitee
T
Taito • solo_traveller • jp
8
Pros:

お風呂など、設備は良かったです！

Cons:

エレベーターが遅かったり、スタッフの対応が少し遅いなど気になる点があった。

2026-06-25 • via Nuitee