Melbourne Marriott Hotel Docklands

Hotels
Marriott Hotels & Resorts
8.6 (2075 reviews)
15 Waterfront Way, Docklands , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food options
Cons:
Inconsistent room cleanliness
Service acknowledgment issues

Categories

Cleanliness
7.85
Some comments about food smells and room cleanliness, indicated a need for improvement.
Service
8.85
Generally positive feedback about staff, although there were incidents of lapses in acknowledgment.
Location
9.35
Multiple reviews highlight the convenient location for attractions.
Room Quality
7.85
Mixed reviews; some enjoyed the comfort, but others found issues with size and amenities.
Amenities
8.35
Facilities like the pool and fitness center were appreciated, though some amenities were unavailable.
Value for Money
8.35
Guests felt like the price met the overall experience, though some had higher expectations.
Food and Beverage
9.35
Breakfast and dining options received high marks from various guests.
Overall Experience
8.85
Many guests expressed satisfaction with their stays and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Luxurious Amenities
Melbourne Marriott Hotel Docklands boasts an outdoor swimming pool, fitness centre, and a stylish restaurant and bar. Guests can unwind in comfort and style during their stay.

Convenience at Your Fingertips
Enjoy the convenience of a concierge service, tour desk, and free WiFi throughout the property. With room service, a 24-hour front desk, and currency exchange available, your every need is catered to effortlessly.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. The plush bedding and in-room facilities ensure a restful and enjoyable stay.

Experience luxury and convenience at Melbourne Marriott Hotel Docklands. Book your stay now for an unforgettable experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2075 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.85
M
martyn solo_traveller au
8
2026-05-30 via Nuitee
O
Odeh couple au
1
2026-05-30 via Nuitee
K
Krystle couple au
6
Not great service
Pros:

The location is fantastic.

Cons:

The room was falling apart. The knob on shower to change heads falls off and doesn’t work, the toilet on flushes half the time and you have to muck around with it for ages to get it working, the floor was gross and sticky, the fridge never worked! We complained about the fridge and they said they would check it which they didn’t! When we mentioned all this they still wanted to charge us an extra $30 late check out for checking out 8 minutes past.

2026-05-29 via Nuitee
E
Elli family_with_children au
9
2026-05-26 via Nuitee
C
Carla couple au
3
SHIT
Pros:

Location

Cons:

On arrival I was told I hadn’t paid and they were going to charge me twice. The man on front desk was rude and told me that I hadn’t paid and I refused to pay again! I was then treated like a second class citizen and was made to pay a $200 bond which has never happened to me before.

Next morning at breakfast I used the toilet downstairs and a man came in and started working on another toilet!!!! Even knowing woman were in the bathroom!!

At breakfast I was embarrassed again and told I hadn’t paid for breakfast!! Nor booked!! I was very embarrassed as no one told me when I checked in I had to book a table. Then I was confronted again whilst eating my breakfast and made to sign a docket!!

Now it’s been 5 days since my stay and I still haven’t received the bond I had to pay $200!!! I tried to call reception 4 times today and it just rang out. Still haven’t received my bond which I don’t believe I should have been forced pay.

Will not be going back.

2026-05-26 via Nuitee
K
Karisse family_with_children au
9
2026-05-24 via Nuitee
J
Jessica family_with_children au
10
Loved it!
Pros:

Our kids love your hotel, from the pool to buffet, they always ask when can we go back.

2026-05-24 via Nuitee
D
Diab couple au
8
The swimming pool was very nice, the location is very good however it wasn’t very clean. The robe had stains on it the s
Pros:

The swimming pool was very nice

Cons:

Not very clean the floors were not clean and robe had stains on it the spoon were so dusty in the draw

2026-05-22 via Nuitee
S
surendra solo_traveller au
10
All good
Pros:

Close to all amenities

Cons:

Na

2026-05-18 via Nuitee
S
Shabeer couple au
1
Pros:

Nothing

Cons:

So rude staff

2026-05-18 via Nuitee
T
Tony couple au
9
Great place
Pros:

Modern clean, location, service, restaurant

Cons:

Cost

2026-05-18 via Nuitee
A
Abdul hafiz solo_traveller au
10
Pros:

The pool was amazing.

2026-05-17 via Nuitee
N
Natalie family_with_children au
10
All the staff were friendly and helpful, Room service with fast delivery and yummy foods, Good Location and close to lot
Pros:

Friendly staff all round, Room service with fast delivery and yummy foods, nice views

2026-05-17 via Nuitee
C
Colette couple au
1
Very disappointed for a 5 ⭐️ I would give it 2 ⭐️
Pros:

The location.

Cons:

The bed was very soft, the room was booked for 2 and only had towels and everything for 1 person. Only has a few tissues in the box. The dinner we ordered was grilled fish which had the cut off tail on the plate and was dead cold. The eye fillet was tiny and was supposed to be medium rare, but was more rare and was also dead cold. The cheese platter had only 3 pieces of cheese and a heap of sultanas. The biscuits with the platter was so hard and stale.

2026-05-17 via Nuitee
J
Jo-Anne couple au
9
2026-05-17 via Nuitee
C
Candice solo_traveller au
9
I would absolutely stay again.
Pros:

Service was great and the room was too

Cons:

View from room of the carpark not so great

2026-05-17 via Nuitee
B
Brylee couple au
7
2026-05-15 via Nuitee
K
Kelsey couple au
10
2026-05-15 via Nuitee
S
Sue couple nz
6
Good location, but hotel needed a deep clean
Pros:

Great location for what I wanted

Cons:

The bed was so hard and the facilities looked tired and needed a deep clean. There were lots of marks on the entrance tiles and walls and carpet in rooms was quite dirty

2026-05-14 via Nuitee
J
Jordan couple au
10
2026-05-13 via Nuitee