Mercure Roma Centro Termini

Hotels
Mercure
8.2 (228 reviews)
Via Agostino De Pretis 104 , Rome , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Small rooms
Inadequate bathroom facilities
Food quality issues

Categories

Cleanliness
8.06
Fairly clean based on positive mentions, but some complaints about room quality.
Service
8.53
Service was generally friendly and accommodating based on multiple reviews.
Location
8.87
Excellent location mentioned in several reviews, close to attractions.
Room Quality
7.82
Rooms on the smaller side with some issues noted, affecting comfort.
Amenities
8.05
Basic amenities available, but some guests noted lack of variety.
Value for Money
8.51
Generally good value considering location and service, despite some complaints about water temperature.
Food and Beverage
7.56
Food quality below expectations, with some complaints about the breakfast.
Overall Experience
8.23
Overall experience is considered good, balancing positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Central Location in Rome
Located in the heart of Rome, Mercure Roma Centro Termini offers easy access to popular attractions and transportation hubs. Guests can explore the city with convenience and immerse themselves in the vibrant atmosphere of the Italian capital.

Convenient Amenities
This 4-star hotel provides a range of convenient amenities including a shared lounge, a restaurant, and a bar. With a concierge service, tour desk, and 24-hour front desk, guests can expect exceptional service throughout their stay. The currency exchange and room service add to the overall comfort and satisfaction of the guests.

Nearby Points of Interest
Within close proximity to Cavour Metro Station, Repubblica - Teatro dell'Opera Metro Station, and Rome Termini Metro Station, guests have easy access to explore the city. Additionally, the paid airport shuttle service to Rome Ciampino Airport ensures a hassle-free journey for travelers. Book your stay at Mercure Roma Centro Termini for a memorable experience in Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 228 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.87
Room Quality: 7.82
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.23
B
Bing couple au
9
2026-06-02 via Nuitee
R
Roberto solo_traveller it
9
Nuovo e comodo
Pros:

Posizione, camera e pulizia

Cons:

Prima colazione migliorabile

2026-06-01 via Nuitee
E
Emrah couple tr
10
Harika
Pros:

Hersey mukemmeldi. Calısanlar ilgiliydi. Konumu harika. Hotelin çevresi güvenli. Heryere yürüme mesafesinde. Kesinlikle tavsiye ederim.

2026-05-29 via Nuitee
L
Laura couple gb
8
2026-05-09 via Nuitee
E
Erkan solo_traveller tr
9
2026-05-06 via Nuitee
A
Alba couple es
10
2026-05-04 via Nuitee
M
mertimu family_with_children tr
6
Pros:

Konum çok iyiydi.

Cons:

Kahvaltı çeşit ve lezzet anlamında çok zayıftı.

2026-04-28 via Nuitee
G
Gözüyukarı couple tr
9
Konum güzel, tesis temiz, tekrar tercih ederdim. Güvenilir konforluydu
Pros:

Merkezi konum, otel temizliğ iyiydi

Cons:

Terlik verseler çok iyi olur

2026-04-26 via Nuitee
D
Diogo couple br
7
Pros:

Localização

Cons:

Quarto muito pequeno e café da manhã começando tarde.

2026-04-20 via Nuitee
M
May couple il
2
Doesn’t worth the money.
Pros:

It was clean.

Cons:

Even tho the staying was very expensive, everyone was in additional charge. Stuff barely understood English. Doesn’t worth the money at all.
Small rooms as well.

2026-04-13 via Nuitee
A
AYMAN family_with_children sa
7
Moderate
Pros:

Location near city center

Cons:

Small room
View not good

2026-04-10 via Nuitee
H
Hannah couple gb
9
2026-04-02 via Nuitee
S
Susan family_with_children us
10
Pros:

The staff incredibly knowledgeable friendly but professional. Every one of them Nagar, Millur, Gabriel, Giuseppe, Alessio, Sajeed, Alina, even the chef Juan It is truly exceptional group that made my stay so comfortable but truly unforgettable.

2026-04-02 via Nuitee
K
Karim couple pl
5
2026-03-29 via Nuitee
V
Vadim family_with_children de
8
2026-03-26 via Nuitee
M
massimo solo_traveller it
10
2026-03-20 via Nuitee
C
Craig solo_traveller es
8
Overall a very good hotel for either business or pleasure.
Pros:

My room was clean, spacious and well appionted. The staff were helpful. The location is very good, close to Termini station in one direction and close to the centre in the other direction.

Cons:

Breakfast isn't served until 7:30, which for myself and I imagine other business travellers is too late. I was given a box breakfast to take away, but having paid €20 it wasn't exactly good value for money.

2026-03-18 via Nuitee
A
Arnis family_with_children lv
6
Cons:

Vienveidīgi nemainīgs šaurs brokastu piedāvājums.

2026-03-12 via Nuitee
K
Krista family_with_children gb
1
Awful
Pros:

Property was fine

Cons:

I was attacked and found unconscious bleeding from the face ,
Then myself and son was removed from the premises and taken to police station for own protection .
Didn’t get to stay at the property .
No one in hotel could give any explanation of what had happened , no medical care was given .

2026-03-12 via Nuitee
V
Violeta couple ar
10
Excelente hotel
Pros:

La ubicación, la limpieza y el personal excelente en todo. Incluso nos olvidamos documentos en la caja de seguridad y los guardaron hasta nuestro retorno a Roma

2026-03-07 via Nuitee