Hotel Valle 13 Ruta del Vino

Hotels
8 (249 reviews)
217 Calle Principal , Valle de Guadalupe , mx

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent breakfast
Good location
Friendly service
Cons:
Cleanliness issues
Roaches in rooms
Maintenance problems

Categories

Cleanliness
6.5
Multiple mentions of roaches and issues with maintenance suggest significant concerns regarding cleanliness.
Service
8.5
Most reviews praise the service, although there were some remarks about the staff's response to issues.
Location
8.5
Several reviews highlight the hotel's favorable location, contributing positively to the experience.
Room Quality
7
Complaints about old rooms, water pressure, and cleanliness indicate room quality is a concern.
Amenities
8
While some amenities were appreciated, others like the lack of a mini refrigerator were mentioned.
Value for Money
8
Food quality and portions were criticized, but the overall value was seen as reasonable.
Food and Beverage
9
Many positive remarks about food quality, especially breakfast, contributing to high scores.
Overall Experience
8.5
Despite several issues, most guests enjoyed their stay, reflected in the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:56

Property Description

Luxurious Accommodation:
Hotel Valle 13 Ruta del Vino offers air-conditioned rooms with modern amenities ensuring a comfortable stay. Each room is equipped with a flat-screen TV, private bathroom, hairdryer, and cozy bed linens.

Dining and Entertainment:
Indulge in a culinary journey at the hotel's restaurant serving delectable international cuisine, or unwind at the bar with a refreshing drink. The property also features a terrace where you can enjoy picturesque views while savoring your meals.

Convenient Facilities:
Stay connected with complimentary WiFi and take advantage of free private parking during your stay. With easy access to the nearby Tijuana International Airport, your travel convenience is guaranteed.

Experience luxury, convenience, and culinary delights at Hotel Valle 13 Ruta del Vino.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 249 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
R
Rosas • solo_traveller • us
6
Pros:

The place it was okay.

Cons:

The receptionist was not a welcome people. They need nice a pleasant receptionist

2026-06-30 • via Nuitee
I
Ismael • couple • us
10
2026-06-01 • via Nuitee
G
Greta • family_with_children • us
10
2026-05-30 • via Nuitee
J
Juan Manuel • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Falta de agua en regaderas, almohadas y falta de servicio de limpieza

2026-05-17 • via Nuitee
R
RUBEN • family_with_children • mx
1
fracaso
Pros:

absolutamente no nos gusto nada

Cons:

la habitacion estan muy chicas,el baño o te bañas con agua muy fria o te bañas con agua muyyyyy caliente no se puede mediar,,, se escucha todos los sonidos de las habitaciones adjuntas etc etc etc.. pesimas

2026-05-07 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-05-07 • via Nuitee
R
Rhonda • couple • us
8
Breakfast was great, dinner was amazing, and the staff were perfect.
2026-05-04 • via Nuitee
E
Elena • couple • us
10
Perfect location
Pros:

Very friendly staff. Very clean. Nice and cozy. Right across from super market for convenience.

2026-04-27 • via Nuitee
• couple • mx
10
2026-04-27 • via Nuitee
J
Jorge Alberto • extended_group • mx
10
Muy recomendable
Pros:

Excelente y muy bien ubicado, el alojamiento incluyó
Un desayuno delicioso

2026-04-26 • via Nuitee
R
Roberto Carlos • family_with_children • mx
10
2026-03-17 • via Nuitee
C
carlos • solo_traveller • mx
7
Pros:

Desayuno y area de jardincito

Cons:

El baño y ruido

2026-03-16 • via Nuitee
P
Pamela • family_with_children • mx
9
Pros:

Ubicación, es práctico

2026-03-08 • via Nuitee
S
Scarlett • family_with_children • mx
10
Pros:

La amabilidad del personal🩷

2026-03-05 • via Nuitee
G
Geovanni • extended_group • us
2
Will not go back
Pros:

Drinks were ok, chips and salsa were ok.

Cons:

Rooms and food.
Roches in room and food was cold and not to flavorful.
Water pressure was bad

2026-01-19 • via Nuitee
M
Maricela • family_with_children • us
7
I enjoyed the ambience and serenity of the hotel’s style.
Pros:

I liked the decor and atmosphere. The staff were kind and attentive. The breakfast was good and much appreciated.

Cons:

Our room floor was not clean or mopped. The bed blocks the closet completely and there’s nowhere to hang clothes. The shower had some type of red worm crawling around, it might have came up the drain (not sure). The parking lot had an awful smell like dead animal around or old trash.

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
1
Not recommended to stay here
Pros:

The restaurant was nice

Cons:

The room was very small and old, the window blinds didn’t close all the way so a lot of light could come in the room, the bathroom sink was clogged, the bed was very small. The hotel is in a very busy street across the street from a super market, so you can hear everything from the room. We ended up switching hotels because we were very uncomfortable in this place.

2026-01-19 • via Nuitee
J
Jose • extended_group • us
1
I would not recommend. The roaches did it for me.
Pros:

The esthetics regarding the restaurant and the lounge area were pleasing.

Cons:

The worst experience we have ever had. There were roaches in room!!! Actually our entire party had roaches in there rooms. I let the staff know about the roaches. And they came with a bottle of Raid! But that did not fix the issue. We were letting each other borrow the can of of Raid throughout our stay! Completely unacceptable. The staff just acted like it was normal and no big deal. They didnt feel any sympathy for us.The water pressure was horrible and uncontrollable. It fluctuated from extremely boiling hot to ice cold. The pillows and bedding were old. The bed was very uncomfortable. No counter space in the restroom. Overall , the room was very old and outdated. Now let's talk about the restaurant. Very pricey and small portions. Our last night there, We ate at the restaurant and 4 out of 8 of us got food poisoning. They all had a dish that had cheese in it which may have been the cause. It was a horrible drive home for all of us. Their staff seemed to be very young and lacked experienced. They were not very hospitable and consideret to our issues.. I would not recommend this place to anybody.

2026-01-19 • via Nuitee
M
Maira c • extended_group • us
10
Muy agradable experiencia
Pros:

Muy rico el desayuno y el servicio excelente todo el personal muy amables.

2026-01-12 • via Nuitee
E
Enrique • family_with_children • mx
8
Cons:

El restaurante la cena no estaba buena en relación al costo

2025-12-31 • via Nuitee