SpringHill Suites by Marriott Chicago Chinatown

Hotels
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SpringHill Suites
9.6 (1171 reviews)
2357 South Wentworth Avenue , Chicago , US
+1 312-766-9668

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Good amenities
Cons:
Remote location
Limited breakfast options
Parking difficulties

Categories

Cleanliness
9.9
Clean and modern facilities highlighted in reviews, implied consistent cleanliness.
Service
10
Exceptional customer service recognized in multiple reviews, with staff mentioned positively.
Location
8.87
Location praised for quietness but mentioned as remote from central attractions.
Room Quality
9.91
Rooms described as clean and comfortable, with good air conditioning options.
Amenities
9.86
Variety in amenities including snacks and beverages appreciated, but some comments on better breakfast options.
Value for Money
8.89
Mentioned as overpriced in comparison to location and breakfast.
Food and Beverage
9.35
Breakfast described as okay with room for improvement, but complimentary and helpful.
Overall Experience
10
Overall positive experiences mentioned, suggesting guests enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:53

Property Description

Modern Accommodation with City Views
Located in Chicago, just a mile away from McCormick Convention Center, SpringHill Suites by Marriott Chicago Chinatown offers contemporary rooms with city views. Each air-conditioned room is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can start their day with a complimentary breakfast buffet and make use of the fitness center.

Convenient Amenities
The hotel provides private parking, a shared lounge, and a business center for guests' convenience. Additionally, there is a snack bar for relaxation and a 24-hour front desk with multilingual staff offering practical advice. Parking in the adjacent garage is easy, with access to the hotel using room keys.

Nearby Attractions
With attractions like Field Museum of Natural History and Grant Park within a few kilometers, guests can explore Chicago easily. The hotel's proximity to Midway International Airport makes travel hassle-free. Book your stay at SpringHill Suites by Marriott Chicago Chinatown for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9.6
Based on 1171 reviews
Cleanliness: 9.9
Service: 10
Location: 8.87
Room Quality: 9.91
Amenities: 9.86
Value for Money: 8.89
Food and Beverage: 9.35
Overall Experience: 10
W
Woods • solo_traveller • us
8
2026-09-19 • via Nuitee
A
Adrian • couple • us
10
Pros:

Great location super clean comfortable staff is really polite and helpful

2026-09-19 • via Nuitee
P
Pancho_Cepeda • family_with_children • us
8
2026-09-17 • via Nuitee
B
Błażej Bartoszewski • family_with_children • gb
6
2026-09-13 • via Nuitee
R
Romel • extended_group • us
9
2026-09-12 • via Nuitee
J
jocelyn • extended_group • us
10
Pros:

Property was clean and the area was nice! Very good continental breakfast with a lot of options and delicious coffee!! Staff was very helpful in all ways and very nice.

2026-09-11 • via Nuitee
Z
Zoppello • solo_traveller • br
8
Pros:

Hotel novo, bom.chuveiro , exceelte cama,

Cons:

Café americano , Chinatown uma rua suja, nao ficaria nesta área novamente,

Garagem anexa ao hotel lotada no fim de semana e horario do jantar... nao tem opção de outra garagem se nao tiver vaga

2026-09-11 • via Nuitee
D
DeShawn • couple • us
8
Wonderful hotel stay there most of the time. I’m in the city great breakfast great atmosphere definitely set up differen
Pros:

Nice location, clean great breakfast

Cons:

Elevator, lobby locations

2026-09-10 • via Nuitee
L
LYNN • family_with_children • us
10
Pros:

Breakfast was fine. Nothing special except the scrambled eggs. They were very good. The room was magnificent. Very comfortable and clean and spacious. The staff was friendly and helpful.

2026-09-10 • via Nuitee
B
Blanca • extended_group • us
10
Everything was good except the noise of the trains.
Pros:

The property was very clean.

Cons:

I didn’t like the noise of the passing CTA trains.

2026-09-10 • via Nuitee
N
Nicola • solo_traveller • us
10
Pros:

Price. 10-15min from atrractions via vehicle.

2026-09-10 • via Nuitee
G
Germaine • couple • us
8
Very pleasant
Pros:

Location/conveniece

Cons:

No parking

2026-09-10 • via Nuitee
S
Simon • extended_group • fr
10
2026-09-09 • via Nuitee
A
Anais • extended_group • fr
10
2026-09-04 • via Nuitee
H
H • extended_group • us
4
Not worth the expense
Pros:

It was cold; there was not enough for the number of people that was there. If it was close to take-down time, they practically took things out of your hands to put them away.

Cons:

My understanding when I booked the hotel was that parking was included or available. But nothing about it being an extra expense. A day before I was to leave, I got an email telling me parking is $30 a day, or I could just park on the street and pay by the hour. I was also informed about the $50 incident fee per day. No ice machine on my floor. People complained it was too loud. They were on a different floor. If I wanted ice, I had to go down two floors. I am handicapped. I paid a lot of money for this room! What makes one floor any better than the rest, that you only have ice machines on certain floors? I would not have stayed here if I had known ahead of time. The only staff who could speak English were the front desk staff; all the rest could not.

2026-08-31 • via Nuitee
9
972samere • Friends getaway
10
Hidden Hotel gem in Chinatown
Pros:

If you’re looking to visit Chinatown or even just Chicago in general, I couldn’t recommend this hotel enough. The hotel is so clean, staff are beyond friendly and accommodate so well. You’re essentially in the heart of Chinatown you can walk as much as you want. Take breaks refresh go back out absolutely perfect for that part of time. Parking in the hotel is so reasonably priced and you can go in and out if you want making the short drive to downtown Chicago well worth it. So many delicious Asian cuisine options, well still maintaining a modern atmosphere within the hotel. I stayed in the king size room, very spacious and comfortable. Also was surprisingly quiet even during the busy time.

2026-08-29 • via Tripadvisor
M
Melissa • family_with_children • us
9
Overall it was excellent and we will for sure stay there again
Pros:

Loved the location and the room was super clean neat and very spacious. Beds were very comfy.

Cons:

Parking is not good! We had to park about quarter mile from hotel so about 10 minute walk. There is a ramp next to hotel but its super small and fills up quickly.

2026-08-29 • via Nuitee
B
BETOSENGLISHHOUSE • Family
10
Our Go-To Hotel in Chicago
Pros:

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding — Our Go-To Hotel in Chicago!

We cannot say enough wonderful things about SpringHill Suites Chicago Chinatown, and especially about Tania and her incredible staff!

From the very first time we stayed here back in June, my wife and I were so impressed by the warmth, professionalism, and genuine hospitality that we immediately said, “This is our hotel from now on whenever we come to Chicago!” And every visit since then has only confirmed that we made the right choice.

Tanya is exceptional. She and her staff always make us feel genuinely welcome, and that feeling extends throughout the entire hotel. From the front desk and reception staff to housekeeping and the cleaning team, everyone we encounter is friendly, courteous, professional, and willing to help. You can tell that providing excellent service is truly important to this team.

The hotel is extremely clean and well maintained, the rooms are comfortable, and the breakfast is great. The attention to cleanliness throughout the property is especially impressive, and the housekeeping staff deserves tremendous recognition for the work they do.

The location is another huge advantage. You’re right in Chicago’s Chinatown, with so many wonderful restaurants and places to explore within easy reach, while also being conveniently located for visiting downtown Chicago and the city’s other attractions. It makes an excellent home base for anyone visiting Chicago.

But what really separates this hotel from others is the people. A beautiful or convenient hotel is one thing, but when the staff consistently makes you feel welcome and appreciated, that’s what makes you want to return.

Tanya and the entire SpringHill Suites Chicago Chinatown team: THANK YOU! Thank you for making us feel so welcome every time we’re here and for maintaining such a high standard of hospitality. You have earned our loyalty, and we look forward to staying with you every time we return to Chicago.

Without hesitation, FIVE STARS! ⭐️⭐️⭐️⭐️⭐️
Highly recommended — and absolutely our home away from home in Chicago! ❤️🏨

2026-08-24 • via Tripadvisor
A
Aloune • couple • us
10
2026-08-24 • via Nuitee
B
Brad • solo_traveller • us
9
Pros:

Great location, fair price, convenient parking. Nicer and cheaper than anything downtown of the same quality. Close to the train so downtown is only 15 minutes away anyway, and Chinatown was hopping

2026-08-24 • via Nuitee