Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Luxury experience
Exceptional service
Cons:
Breakfast could be improved

Categories

Cleanliness
9.71
Well-maintained and beautifully presented hotel.
Service
9.98
Staff was exceptionally supportive and attentive throughout.
Location
9.92
Great location in the heart of Hanoi.
Room Quality
9.97
Spacious and comfortable rooms with delightful bathrooms.
Amenities
9.8
Excellent amenities including beautiful restaurants and breakfast options.
Value for Money
9.66
Exceptional value considering quality and service.
Food and Beverage
9.41
Delicious food; breakfast was highly praised.
Overall Experience
9.98
An exceptional experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:22

Property Description

Luxurious Amenities and Services

Capella Hanoi offers a range of top-notch amenities, including a fitness centre, indoor pool, sauna, and room service. The 5-star hotel also features a shared lounge, terrace, and bar, ensuring a comfortable and enjoyable stay.

Culinary Delights

Indulge in a variety of dining options at Capella Hanoi. Guests can enjoy an à la carte breakfast each morning and savor delicious American, Japanese, and Vietnamese cuisine at the on-site restaurant. Special dietary requests like vegetarian, dairy-free, and halal meals are also catered to.

Prime Location

Conveniently situated near popular attractions such as the Hanoi Opera House and Trang Tien Plaza, Capella Hanoi provides easy access to the best of the city. Don't miss the chance to experience luxury and convenience at Capella Hanoi - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Property Video

Guest Reviews

9.8
Based on 224 reviews
Cleanliness: 9.71
Service: 9.98
Location: 9.92
Room Quality: 9.97
Amenities: 9.8
Value for Money: 9.66
Food and Beverage: 9.41
Overall Experience: 9.98
P
Paola • extended_group • pe
10
Espectacular todo !
Pros:

Todo
El desayuno increíble
La atención del personal

Cons:

Nada

2026-10-22 • via Nuitee
P
Paola • couple • pe
10
2026-10-22 • via Nuitee
A
Andre • couple • br
10
2026-10-19 • via Nuitee
K
KMR0913 • family_with_children • jp
10
Pros:

とてもキレイな部屋で、サービス含め大満足。
部屋ごとにテーマを持った作りで、ミニバーなど各所の調度品含めて高級感と快適さを素晴らしく両立していた。
ラウンジで食べたバインミーは今まで食べた中で一番美味しかった。
夕方に日替わりで体験コーナーがあり、娘がランタン作成をしてとても楽しく過ごせた。
ホアンキエム湖から徒歩圏内にあり、朝の散歩も楽しかった。
朝食はオーダー式とブッフェで種類が多くどれも美味しかった。

Cons:

特になし

2026-10-17 • via Nuitee
R
Rinat • couple • gb
10
2026-10-17 • via Nuitee
A
Ardan • couple • sg
10
2026-10-16 • via Nuitee
K
Keith • couple • au
9
2026-10-12 • via Nuitee
J
Jean-Bapt. D. • couple • fr
10
Amazing hotel and staff
Pros:

Amazing staff and hotel!
Everything was perfect, as always

2026-10-10 • via Nuitee
N
noit • solo_traveller • il
10
2026-09-16 • via Nuitee
L
Luitpold • extended_group • de
10
Pros:

Sensationelles Hotel mit erstklassigen Mitarbeitern.

2026-09-14 • via Nuitee
L
Luis • couple • ec
10
Exceptional stay at Capella Hanoi!
Pros:

Everything was perfect. The staff were incredibly attentive, kind, and always ready to help. Excellent location for exploring Hanoi, beautiful hotel, and outstanding service. We truly enjoyed our stay and hope to discover more Capella hotels around the world soon. Highly recommended!

2026-09-13 • via Nuitee
D
Daniel • family_with_children • us
10
Pros:

Stunning design, exceptional service

2026-09-08 • via Nuitee
Y
Yossi • solo_traveller • il
10
2026-08-31 • via Nuitee
F
Florian • couple • de
10
Absolutely stunning art deco hotel with all the mod cons. This is a marvel of interior design which is in perfect harmon
2026-08-30 • via Nuitee
A
andre • couple • ch
10
2026-08-21 • via Nuitee
A
Alessia Claudia • family_with_children • it
10
2026-08-20 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-08-16 • via Nuitee
N
Nai Meng David • solo_traveller • sg
9
Pros:

staff service, complementary services, fittings, decor, amenities

Cons:

walls were thin. we heard couple having sex next door..

2026-08-15 • via Nuitee
N
Nalin • couple • us
10
enjoyable...
Pros:

breakfast was good... won't say very good... but good ... few things can improve ... staff was excellent and bent over backwards to please...

Cons:

coffee... for sure...can improve...

2026-08-13 • via Nuitee
L
Latifah • couple • kw
10
Exceptional
Pros:

There is nothing i disliked it infact it was sooo good i wanted to extend my stay. I think a 5 star wouldnt even give the place justice

2026-08-12 • via Nuitee