Citadines Berawa Beach Bali Resort

Hotels
Citadines
9.2 (1756 reviews)
Jl. Pemelisan Agung, Tibubeneng , Canggu , id

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and access to amenities
Cons:
Issues with cleanliness and hygiene
Limited gym facilities

Categories

Cleanliness
8.38
Issues with cleanliness were mentioned, including mould and unhygienic conditions.
Service
9.85
Staff was described as helpful and friendly, with special mentions for accommodating guests.
Location
9.39
Great location noted, close to amenities and attractions.
Room Quality
9.34
Rooms were generally described as clean, spacious, and well-maintained.
Amenities
8.87
Facilities such as pools and a kitchenette were appreciated, though gym equipment was lacking.
Value for Money
9.33
Guests indicated good value for services provided.
Food and Beverage
8.88
Breakfast received positive feedback, though there were limited comments in other areas.
Overall Experience
9.55
Overall positive experiences were reported, with some concerns noted by a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:05

Property Description

Rooftop Pool and Garden Views
Citadines Berawa Beach Bali offers a luxurious experience with its rooftop pool overlooking the garden, providing a perfect spot for relaxation and enjoyment.

Modern Amenities and Services
This sustainable 4-star aparthotel boasts air-conditioned units equipped with essential amenities, a 24-hour front desk, and free WiFi throughout the property, ensuring a comfortable stay for all guests.

Dining and Wellness Options
Indulge in buffet and continental breakfast options at the on-site restaurant, offering a variety of delicious dishes. Additionally, guests can rejuvenate with wellness packages and unwind at the children's playground or garden.

Experience the perfect blend of luxury and comfort at Citadines Berawa Beach Bali. Book your stay now for an unforgettable getaway.

Important information:

Citadines Berawa Beach Bali is a pet-friendly property with a rooftop pet playground; Guests can bring their pets with the below terms and conditions.

We require a deposit of IDR 500,000 net per pet, A vaccination certificate, and filling out a pet form during the check-in process upon arrival.

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adultsThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1756 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
U
universapavone couple au
10
Pros:

Location, staff,

2026-06-13 via Nuitee
K
Kim extended_group kr
10
2026-06-13 via Nuitee
E
Emmanuel couple gb
10
2026-06-11 via Nuitee
E
esraa couple eg
8
2026-06-10 via Nuitee
K
Kieran couple ie
10
2026-06-10 via Nuitee
M
MARCIO couple br
10
Ótimo custo- beneficio
Pros:

Localização perfeita para quem deseja passar o dia no Finns Club. Tem até um tranfer que passa na frente do hotel e te leva também para área comercial da pequena cidade.

Cons:

os quartos são um pouco apertados

2026-06-09 via Nuitee
M
Mesut couple tr
8
2026-06-09 via Nuitee
J
Jolene solo_traveller sg
8
Pros:

Loved the service - staff were attentive and extremely helpful! Room was large and comfortable.

Cons:

The toilet had a slightly stale smell and the floor always felt sticky.

2026-06-09 via Nuitee
M
Mohammed family_with_children eg
10
Pros:

رائع جدا

2026-06-09 via Nuitee
I
Ian extended_group gb
8
2026-06-08 via Nuitee
D
Dawn couple gb
10
Staff couldn’t do enough for you, amazing 🤩
Pros:

Everything from staff to facilities to location

Cons:

NA

2026-06-08 via Nuitee
D
Deborah family_with_children gb
10
I would stay again
Pros:

It was very clean and the staff was great

Cons:

It was close to the beach

2026-06-07 via Nuitee
E
Esra couple tr
5
2026-06-05 via Nuitee
D
Dommy solo_traveller id
7
Value for money, great staff
Pros:

Good location, comfortable bed, lovely staff

Cons:

Food was not the best, cleanliness need a bit more work

2026-06-05 via Nuitee
K
katelyn couple au
5
2026-06-05 via Nuitee
C
Cerys extended_group au
8
Pros:

Service was excellent. Staff were very friendly. The pool was nice but not overly big.

Cons:

The rooms weren’t sound proof what so ever so I was getting woken up very early due to construction happening nearby.

2026-06-04 via Nuitee
O
Olutayo solo_traveller gb
8
2026-06-03 via Nuitee
M
Majed couple sa
10
2026-06-03 via Nuitee
A
Alamoudi extended_group sa
9
2026-06-03 via Nuitee
M
MOHAMMED couple sa
1
Haunted hotel and poor guest service standards
Pros:

The staff by the pool were very warm and welcoming.

Cons:

1-Room# 2337 is hunted don’t stay in that room what so ever . I saw six ghost like figures in toilet while talking a shower and they followed me into my bed in the king bedroom ( this strange experience, happened to me twice in a raw )
2-The time response to front desk is very slow to answer.
3-construction in building C everyday and it’s very loud .
4-towels cleaned, but there is signs of stains on it. Even the bedsheets. Every time I check them as always a sign of stain.

2026-06-03 via Nuitee