Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
excellent service
great location
beautiful hotel
comfortable rooms
outstanding amenities
Cons:
cleanliness issues
poor reservation handling
service delays in dining

Categories

Cleanliness
8.56
Some concerns about housekeeping and cleanliness described.
Service
9.53
Overall positive experiences with staff, though some reservations mishandled.
Location
10
Perfect location, especially mentioned positively in multiple reviews.
Room Quality
9.57
Rooms described as comfortable and well-appointed.
Amenities
9.52
High satisfaction with amenities like the spa and pool.
Value for Money
9.05
Good value for the level of luxury but some price concerns with parking.
Food and Beverage
9.01
Breakfast was good but service delays noted.
Overall Experience
9.96
Exceptional stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:03

Property Description

Luxurious Accommodation

Kempinski Palace Engelberg offers elegant rooms with a touch of sophistication. Each room is equipped with modern amenities including a safety deposit box, free WiFi, and some even feature a private balcony for stunning views.

Wellness Retreat

Indulge in relaxation at the hotel's wellness area featuring an indoor pool, fitness centre, sauna, hot tub, and hammam. Unwind and rejuvenate after a day of skiing or cycling in Engelberg.

Family-Friendly Fun

With a children's playground, kids' club, and activities like skiing and cycling nearby, Kempinski Palace Engelberg is the perfect destination for families. Let your little ones have a memorable stay while you enjoy the luxurious facilities.

Experience luxury and comfort at Kempinski Palace Engelberg. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 75 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

9.4
Based on 1030 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
F
fB5178FO Family San Diego, California
10
Such a pleasant surprise
Pros:

The Kempinski Palace Engelberg was such a pleasant surprise. Set in a charming, laid-back mountain town, the hotel truly feels like the centerpiece of Engelberg.

The staff were consistently knowledgeable, and accommodating. They were happy to help with changes to our reservation and offered great recommendations throughout our stay.

Our room was beautiful, spotless, and felt very new. The mountain views were spectacular, the bed was comfortable, and the blackout curtains made it easy to get a great night's sleep. The bathroom was spacious and well designed. The only downside was the lack of air conditioning, which made our room quite warm during an unusually hot spell. That said, we understand this is fairly typical for the region.

Breakfast was excellent, with a wide variety of fresh options and plenty of choices for different dietary preferences. We also enjoyed dinner at the hotel restaurant. It was fun to see travelers from all over the world staying at the hotel, giving it an international yet relaxed atmosphere.

The location is fantastic. Many restaurants and hiking trails are within easy walking distance, and the beautiful stream that winds through town is just a few minutes away.

Overall, we had a wonderful experience and wouldn't hesitate to stay here again.

2026-07-25 via Tripadvisor
L
lindawA8134FE Solo travel
10
Wonderful Dinner
Pros:

Had dinner in the restaurant. Dimitri was amazing… entire staff went above and beyond. Food was fabulous!!!!!!

2026-07-24 via Tripadvisor
M
Mouaz couple ae
9
2026-07-24 via Nuitee
J
Jussi family_with_children fi
10
2026-07-23 via Nuitee
H
helenawK4333QM Couples
10
Memorable holiday destination.
Pros:

We came with AAPT Swiss Travel Group and on arrival were immediately welcomed by friendly and helpful staff. Dinner and breakfast was excellent with great service. Anytime we required assistance nothing was too much trouble from all the staff.
Lennart at the front desk was exceptional assisting us with his expertise in technology.
Room service was exceptional and clean.
We would recommend this Hotel to all travelers coming to Switzerland and Engelberg.

2026-07-21 via Tripadvisor
N
Navdeep family_with_children in
10
2026-07-21 via Nuitee
B
boazc970 Family
10
Dining experience
Pros:

Absolutely lovely dinning experience,
Dimitri was an outstanding waiter! He was friendly, attentive, and made us feel welcome from the moment we arrived. He was always smiling, gave great recommendations, and made sure everything was perfect throughout our meal. His excellent service truly made our dining experience even better.

2026-07-20 via Tripadvisor
M
mcnaugjb Friends getaway Rancho Cucamonga, California
10
It doesn’t get much better than this!
Pros:

This incredible property has made our top 10 of best places we’ve ever stayed! From the remarkable service to the phenomenal rooms, incredible views to amazing spa, this is world-class all the way!
We can’t wait to come back to this year-round gem that would be just as spectacular in winter that it was in the summer!

2026-07-20 via Tripadvisor
3
319KathrynS Family Los Angeles, California
10
Beautiful mountain stay , great for kids
Pros:

We had a wonderful time here, nice room with amazing views and park next door. Breakfast was amazing and had so many options, so delicious. Also the cattani restaurant food was phenomenal. Great service from all our servers! Hopefully we can come back soon!

2026-07-20 via Tripadvisor
F
Fares couple sa
10
شكراً
Pros:

كل شيء

Cons:

لا شيء

2026-07-20 via Nuitee
J
Jyotsana solo_traveller us
10
Perfection in the Swiss Alps
Pros:

Bedrooms / facilities / staff. All exceeded expectations

Cons:

N/A

2026-07-12 via Nuitee
A
Adnan family_with_children us
9
2026-07-12 via Nuitee
P
Piotr couple pl
9
2026-07-12 via Nuitee
N
Nada family_with_children sa
10
Pros:

We had a wonderful 5-night stay at Kempinski Engelberg and truly enjoyed every moment. The hotel exceeded our expectations in every way.

The cleanliness was outstanding—our room and all the hotel facilities were spotless throughout our stay. The staff were exceptionally friendly, professional, and always happy to help with anything we needed. Their warm hospitality made us feel genuinely welcome.

The service was excellent, the rooms were comfortable and well maintained, and the overall atmosphere was peaceful and luxurious. Everything was well organized, and it was clear that great attention is paid to every detail.

We would definitely stay here again and highly recommend this hotel to anyone visiting Engelberg. Thank you to the entire team for making our stay so memorable!

Cons:

Nothing

2026-07-11 via Nuitee
O
Oleksandr solo_traveller ua
10
2026-07-07 via Nuitee
K
karen couple il
8
2026-07-06 via Nuitee
G
Grimaldi couple br
10
2026-07-03 via Nuitee
K
kaled couple ae
9
2026-07-02 via Nuitee
K
kaled couple ae
9
2026-07-02 via Nuitee
S
Sarah solo_traveller mt
9
Pros:

Exceptional stay. The staff were friendly and welcoming. The hotel is beautiful, with a superb location.

2026-06-29 via Nuitee