Punthill Caroline Springs

Hotels
8.7 (1077 reviews)
1-7 Caroline Springs Boulevard , Caroline Springs , au

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.76
Multiple reviews indicated cleanliness issues, including dirty furniture and unclean rooms.
Service
9.23
Guests praised the staff's friendliness and willingness to help.
Location
9.27
Locations by the lake and close to amenities were frequently highlighted positively.
Room Quality
8.22
Rooms were mostly described as modern and comfortable, but some had issues with cleanliness and setup.
Amenities
8.75
Amenities generally received positive feedback, especially gym and views.
Value for Money
8.71
Guests felt the amenities justified the price despite some cleanliness complaints.
Food and Beverage
8.76
Feedback on food and beverage offerings was positive, highlighting a good breakfast.
Overall Experience
8.93
Despite some issues, many guests had a pleasant overall experience and appreciated the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:15

Property Description

Stunning Lake Views:
Enjoy breathtaking lake views from Punthill Caroline Springs, creating a serene and picturesque backdrop for your stay.

Modern Amenities:
Indulge in the comfort of our 4-star aparthotel, offering top-notch amenities such as air conditioning, a fully equipped kitchen, and a flat-screen TV with streaming services for your entertainment needs.

Convenient Location:
Located just 21 km from Melbourne Zoo, with easy access to Melbourne Central Station and Melbourne Airport, our aparthotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Punthill Caroline Springs - book your stay now for a memorable experience!

Important information:

All payments via credit and debit card will incur a 2% nonrefundable transaction fee. EFTPOS Check and Savings are exempt.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1077 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
J
JOYCE • extended_group • au
9
It was a great stay
Pros:

Comfortable and fully equipped

Cons:

The bins had not been emptied and table was not clean

2026-06-19 • via Nuitee
L
Lisa • couple • au
9
2026-06-19 • via Nuitee
F
Fiona • extended_group • au
8
2026-06-18 • via Nuitee
V
Vienna • solo_traveller • au
10
Pros:

Location easy access to local shops and other facilities.
Room was perfect.

Cons:

N/A

2026-06-17 • via Nuitee
G
Geoff • solo_traveller • au
7
2026-06-17 • via Nuitee
B
Bugra • solo_traveller • au
9
Cons:

Slightly dusty on the bed side tables

2026-06-17 • via Nuitee
M
Mark edwin • couple • au
9
2026-06-16 • via Nuitee
A
Anastazia • solo_traveller • mu
7
Could do better
Pros:

The view and quietness around the accommodation

Cons:

No hand lotion or brush available which I found a bit strange since every accommodation normally provide the basic toiletries.

I put a towel on the floor when showering so that water doesn't splash outside and the next day, the cleaner put that same towel next to the towel I was using to dry my body!

2026-06-15 • via Nuitee
D
Dyson • couple • au
7
2026-06-14 • via Nuitee
J
Jocelyn • solo_traveller • au
10
2026-06-13 • via Nuitee
T
Turski • solo_traveller • au
10
2026-06-13 • via Nuitee
A
Allan • solo_traveller • au
10
Pros:

Very clean

2026-06-13 • via Nuitee
N
Nerperit (Sonny) • solo_traveller • au
10
Great stay
Pros:

Great standards.

Cons:

Prices could be a bit more affordable.

2026-06-11 • via Nuitee
R
Rashid • solo_traveller • au
10
2026-06-10 • via Nuitee
M
Merewalesi • solo_traveller • au
8
Two Bedroom Apartment Interconnecting
Pros:

Nice clean rooms,spacious and good value for money. Convenient location, comfy bed s and soundproof to the traffic below.

2026-06-09 • via Nuitee
M
Marion • family_with_children • au
9
Pros:

Awesome location with plenty of great food outlets just downstairs. Nice and quiet in the room.

Cons:

Musty odour in the room. Needs airing out or better deodorisation. Bad smell in the shower. Stain on sofa and chair let the cleaning quality down. Fix these things and it would be perfect

2026-06-07 • via Nuitee
A
ahmet • couple • au
6
2026-06-06 • via Nuitee
J
James • solo_traveller • au
8
2026-06-01 • via Nuitee
I
Iuli • couple • au
8
2026-05-31 • via Nuitee
N
Nyabuna • family_with_children • au
9
2026-05-28 • via Nuitee