Hyatt Place Phoenix/Downtown

Hotels
•
Hyatt Place
8.8 (2081 reviews)
150 W Adams St , Phoenix , US
+1 602-388-4888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 2081 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
P
PUIU LIGIA • family_with_children • ro
10
2026-10-23 • via Nuitee
S
Sharron • couple • us
8
Was great.
Pros:

It was blocks from venue. Walking distance to multiple eating options so walking was great.

Cons:

Water pressure in shower and shower door would not close completely.

2026-10-22 • via Nuitee
V
vickie • couple • us
6
Room too small, valet parking was too expensive
Pros:

Breakfast

Cons:

The rooms were too small especially if the sofa bed was used. I had a question on my bill. I was on hold 13 minutes then got disconnected. The person I spoke to at first was not very friendly.

2026-10-21 • via Nuitee
M
Merrill • family_with_children • us
10
Awesome!!!
Pros:

Close to my event. Staff was friendly and room was super nice. Would stay again.

Cons:

Nothing

2026-10-20 • via Nuitee
T
Treva • solo_traveller • us
10
Pros:

I liked that it was a good place to stay, quiet

Cons:

The parking

2026-10-19 • via Nuitee
T
Tracey • extended_group • us
10
Awesome staff, comfortable rooms.
Pros:

Location and cleanliness.

Cons:

Ice machines were down on 2nd and 3rd floors.

2026-10-18 • via Nuitee
T
Theresa • family_with_children • us
9
Nice get away
Pros:

Modern, good continental breakfast, mostly clean

Cons:

Breakfast dishes not very clean, juice glass had caked on food, eggs cold

2026-10-15 • via Nuitee
D
David • couple • us
10
Pros:

Best breakfast I ever had at a hotel

2026-10-13 • via Nuitee
B
BRIAN • extended_group • us
8
2026-10-13 • via Nuitee
R
Ratnawati • solo_traveller • my
8
Pros:

Staff polite and healthy breakfast

2026-10-11 • via Nuitee
L
lisette • extended_group • us
10
2026-10-09 • via Nuitee
S
scott • family_with_children • us
10
2026-10-08 • via Nuitee
T
Tom Louie • solo_traveller • us
10
Pros:

This hotel never disappoints! It’s my go to hotel whenever I visit Phoenix

2026-10-08 • via Nuitee
C
Chinami • couple • us
10
Pros:

Clean. Big enough space of the room

Cons:

N/A

2026-10-07 • via Nuitee
S
Sarah • couple • us
10
2026-09-19 • via Nuitee
N
Neil • solo_traveller • us
8
Overall a good stay.
Pros:

Location

Cons:

Coffee at the first floor breakfast buffet was water down. See picture

2026-09-19 • via Nuitee
A
Arianna • solo_traveller • us
10
2026-09-18 • via Nuitee
E
Elliot • solo_traveller • us
9
Good
Pros:

Close to everything

Cons:

Parking is weird and expensive

2026-09-18 • via Nuitee
P
Pascual • couple • us
10
2026-09-18 • via Nuitee
E
Emily • couple • us
10
2026-09-18 • via Nuitee