AC Hotel by Marriott San Antonio Riverwalk

Hotels
AC Hotels by Marriott
9.2 (658 reviews)
111 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
High prices for some services
Issues with bed comfort
Shower temperature problems

Categories

Cleanliness
9.18
Most reviews reflected clean rooms and bathrooms, although one guest noted issues with the shower temperature.
Service
9.99
Several guests praised the friendly and helpful staff, highlighting excellent service from multiple team members.
Location
9.69
Guests appreciated the great location, being close to the River Walk and other attractions.
Room Quality
8.64
Some guests found rooms decent but noted issues such as hard beds and extra charges for views that were not provided.
Amenities
9.17
The rooftop bar and other amenities received positive mentions, contributing to overall satisfaction.
Value for Money
8.13
A few guests commented on high prices relative to the room quality and breakfast offerings.
Food and Beverage
9.18
The breakfast options were limited but praised for being tasty, and the bar received positive feedback.
Overall Experience
9.65
Overall, guests enjoyed their stay with many positive remarks on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:41

Property Description

Central Location in San Antonio
AC Hotel by Marriott San Antonio Riverwalk is perfectly located in the heart of San Antonio, offering convenience and accessibility to popular attractions and the vibrant city life.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms, a shared lounge, free WiFi, and a terrace. The hotel also provides a 24-hour front desk, an ATM, a business centre, and a snack bar for guests' relaxation and business needs.

Culinary Delights and Nearby Attractions
Indulge in Latin American dishes at the on-site restaurant or unwind with a cocktail at the bar. Explore nearby attractions such as The Alamo, Ripleys Believe It Or Not Museum, and Henry B Gonzalez Convention Center, all just a stone's throw away.

Book your stay at AC Hotel by Marriott San Antonio Riverwalk for a memorable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.2
Based on 658 reviews
Cleanliness: 9.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 9.65
N
N7520KKdonaldb Business
10
Great service
Pros:

We were guest at your hotel, the valet team was absolutely amazing! Kenesha and Kellylynn made sure to provide the best service we have received in a long time. We will definitely stay here again next time we are in San Antonio. The location is perfect as well for city fun.

2026-05-27 via Tripadvisor
A
AG386 Family
8
Weekend stay
Pros:

Hotel is well positioned in front of the cathedral and 50y from the riverwalk.
Staff is nice.

Rooms are comfortable. Windows aren’t exactly sound proof and it’s a busy city. Still slept quite well.

Breakfast is pretty good. Kalynda took very good care of us.

2026-05-24 via Tripadvisor
J
jordanaC7607UV Family
10
Great Breakfast!
Pros:

Kalynda was great! She was very friendly and upbeat!

2026-05-23 via Tripadvisor
W
Wendy solo_traveller us
10
It was comfortably happy experience away from home.
Pros:

The staff was amazing evening to day. The valets were kind and always checked in even though I was waiting for Ubers.

Cons:

Na

2026-05-19 via Nuitee
K
Kayla solo_traveller us
10
Pros:

great .

2026-05-11 via Nuitee
D
duncan14 Family Rockville, Montgomery County, Maryland
4
Disappointing. Wouldn’t go back
Pros:

Would not go back. Staff rude and unprofessional. This was my first time staying here. I had been to the rooftop bar on prior visits to San Antonio and had a positive impression of the hotel. What can I say about the hotel- the location is fine. It’s clean. With the exception of the lovely woman overseeing breakfast, every interaction with the staff was unpleasant and lacked professionalism. Front desk staff was downright rude. The only thing worth returning to is the rooftop bar. The rest of the hotel is unremarkable at best

2026-05-04 via Tripadvisor
I
I7500FTelizabethb Family
10
San Antonio Trip
Pros:

Excellent experience and service by Juan!

2026-05-03 via Tripadvisor
M
Maria extended_group za
10
Great hotel in an interesting city
Pros:

The perfect location, the beautiful,large rooms and the great breakfasts

Cons:

Nothing

2026-05-02 via Nuitee
C
C8263WQamberm Business
10
Valet review
Pros:

Valet was very helpful and helped me load the kiddos

2026-04-28 via Tripadvisor
E
Elsa extended_group us
10
Always enjoy our stay there
Pros:

Friendly staff

Cons:

NA

2026-04-27 via Nuitee
M
meganhN5929VR Business
10
Lobby Cafe/ Bar (Pucci is the BEST!!)
Pros:

AC hotel was lovely for our business trip to San Antonio.

Our team immediately bonded with Sarai's (Pucci's) incredible personality. Her hospitality is unmatched. She welcomes you in like family and makes sure you're well taken care of 💕

2026-04-23 via Tripadvisor
A
Aguilar solo_traveller us
10
Pros:

Friendly staff

2026-04-21 via Nuitee
T
T3839BMdeniset Couples
10
Great location! Overall 10+++
Pros:

We had a great stay at Element San Antonio Riverwalk. The location couldn’t have been better—right in the heart of downtown and just steps from the Riverwalk, making it easy to explore everything.

The staff was incredibly accommodating, always pleasant and kind, which made the experience even more enjoyable. The breakfast buffet was simple but very good, and the rooftop seating was a standout—such a nice place to relax.

The rooms were very clean and, while on the smaller side, were thoughtfully laid out and had everything we needed. We also had a great view of the city, which made the stay even more enjoyable. It ended up being the perfect size for us.

Overall, a fantastic stay in a perfect location. Definitely a great choice when visiting San Antonio—we look forward to returning!

2026-04-17 via Tripadvisor
J
jonsC5245OY Business
10
Excellent service
Pros:

Sarai was an excellent bartender and made the best coffee. It is always pleasant to be greeted with kindness and a smile in the morning.

2026-04-17 via Tripadvisor
T
The_BPlummer11 Business Dublin, County Dublin
10
Sarai is the best
Pros:

Sarai was crazy nice and accommodating.

2026-04-16 via Tripadvisor
D
deborahhE6334TS Friends getaway
10
Very Pleasant experience
Pros:

Sarai was a very pleasant and attentive server. She was helpful and anticipated our needs. She is a credit to your company.

2026-04-16 via Tripadvisor
M
mercidomo Business Chicago, Illinois
10
Great Service for breakfast!
Pros:

I had breakfast every morning in the AC lounge and I wanted to give a warm shout out to the lovely Sarai for her positive attitude and warm service every day.

2026-04-16 via Tripadvisor
8
881anastasiosm Business
10
Great Staff and service
Pros:

Great time. Best part of the experience was Sarai at the hotel restaurant. Her exceptional customer service made me feel at home. She was wonderful and great to have morning coffee with!

2026-04-16 via Tripadvisor
Y
yolandasC7441AO Business
10
Good times
Pros:

Hotel was great and was greeted w lovely service by Sarai. She was very sweet, attentive and had a great smile while helping me. Definitely a gem for this hotel. Thank you Sarai for making my morning great w your amazing customer service!

2026-04-16 via Tripadvisor
D
devanter2026 Business
10
Excellent Service
Pros:

Sarai was wonderful! Very attentive and took care of anything I needed. Would definitely recommend

2026-04-15 via Tripadvisor