Hotel Alpina

Hotels
9 (1538 reviews)
Englischer Viertel 5 , Zermatt , ch
+41 27 967 10 50

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and cozy rooms
Cons:
Noise from neighboring rooms
Minor maintenance issues
Pricey for room size

Categories

Cleanliness
8.23
Several reviews mentioned cleanliness positively, but some expressed concerns about odors and noise.
Service
9.7
Guests frequently praised the attentive and helpful staff.
Location
10
Multiple reviews highlighted the excellent and convenient location of the hotel.
Room Quality
8.74
Rooms were described as cozy but small, with issues like thin walls affecting comfort.
Amenities
7.69
Some amenities were considered basic, with a few missing items like a kettle.
Value for Money
8.72
Some reviews indicated it was pricey for the room size, but generally viewed as acceptable for short stays.
Food and Beverage
9.18
Breakfast options were positively reviewed, contributing to a good dining experience.
Overall Experience
9.73
Overall sentiment is positive with enjoyable stays despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:56

Property Description

Charming Alpine Retreat
Historic Charm: Dating back to 1903, our hotel exudes traditional charm and offers a serene escape in the heart of Zermatt. Experience a piece of history during your stay.

Cozy Accommodations: Each room at ALPINA budget rooms is tastefully decorated in a classic Alpine style, complete with modern amenities like a safe, cable TV, and complimentary Wi-Fi. Relax in comfort and style after a day of exploring.

Convenient Location: Situated just a 2-minute walk from the main street and 500 meters from the Gornergratbahn Railway Station, our hotel provides easy access to the best of Zermatt. Explore the town's attractions with ease during your stay at ALPINA budget rooms.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that construction work is going on nearby and some rooms may be affected by noise.

When traveling with pets, please note that an extra charge of CHF 25 per dog, per day applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1538 reviews
Cleanliness: 8.23
Service: 9.7
Location: 10
Room Quality: 8.74
Amenities: 7.69
Value for Money: 8.72
Food and Beverage: 9.18
Overall Experience: 9.73
大水 • solo_traveller • cn
9
Pros:

他们的员工非常和善。

退房时，我写了感谢信。

2026-09-08 • via Nuitee
D
Diana • solo_traveller • ar
10
Excelente un
Pros:

El trato del personal. muy buena predisposición y la ubicación excelente.

Cons:

Nada que no me haya gustado

2026-09-06 • via Nuitee
K
KAZUYO • solo_traveller • jp
5
リッチは良いから、許容範囲
Pros:

部屋には冷蔵庫やドライヤーがなかったけれど、フロントで貸してもらえたり、冷蔵庫に入れてもらえた。お風呂が共有でしたがバスタブがありました。

Cons:

部屋に冷蔵庫やポット、などは欲しい。夕方部屋に戻ると熱くてたまらない。窓を開けるとベランダは両隣りからも繋がってあるので不安

2026-09-06 • via Nuitee
N
natividad Aranzazu • solo_traveller • es
8
Todo bien
Pros:

Si la localización y limpieza. Personal muy amable y eficaz

2026-09-06 • via Nuitee
L
LYDIA • couple • pr
10
2026-09-03 • via Nuitee
M
Miow Chin • extended_group • my
8
2026-09-02 • via Nuitee
L
Leonardo • couple • br
9
Pros:

Tudo estava otimo, funcionarios atenciosos.

Cons:

O café da manhã é bem básico. Decepcionou.

2026-09-01 • via Nuitee
K
Kiyoshige • solo_traveller • jp
7
お得感のあるホテル
Pros:

受付の方の対応が良かった

2026-09-01 • via Nuitee
M
Micheline • couple • ca
7
2026-08-30 • via Nuitee
M
Megan • solo_traveller • au
10
Pros:

Our hotel was easy to get to from train station walking with bags. It was in the middle of everything in Zermatt but so quiet. Our room and ensuite with bath was large and not crowded with our bags.

Cons:

The shower head, it was just on a spray handle. Hard to wash yourself and leave it connected to the wall - if you did it would spray face straight. But we managed 😁.

2026-08-27 • via Nuitee
L
Lachlan • couple • au
7
2026-08-24 • via Nuitee
F
Françoise • solo_traveller • ch
10
Je reviendrai
Pros:

L’emplacement, la taille de la chambre, le grand balcon, la propreté, le calme.

Cons:

RAS

2026-08-24 • via Nuitee
L
Laurent • couple • ch
9
Magnifique
Pros:

Emplacement, prix, vue

Cons:

Équipement minimum

2026-08-23 • via Nuitee
B
Benoit • couple • ch
8
2026-08-21 • via Nuitee
D
Daniel • solo_traveller • de
9
Pros:

Zentral, aber dennoch ruhig gelegen. Das Hotel hat für Zermatt ein sehr gutes Preis Leistungsverhältnis. Etwas in die Jahe gekommen. Wer Chi-Chi erwartet, ist hier sicher fehl am Platz. Sehr erwähnenswert ist noch das außergewöhnlich nette und hilfsbereite Hotelpersonal.

Cons:

-

2026-08-14 • via Nuitee
A
Alex • solo_traveller • au
7
Beautiful location, and good value for money.
Pros:

The location was great. Beds were really comfortable.

Cons:

Mould in the shower.

2026-08-14 • via Nuitee
S
shiori • couple • jp
10
コスパと立地が最強！
Pros:

テラスもあり景色も良かったのでお部屋で過ごす時間も心地よかったです。カップ麺を食べるためにお湯を入れてくれました。とても親切です。エレベーターもあり荷物に困ることはなかったです。またホテルから出て上に上がったところに水汲み場もあり冷たくて美味しい水を水筒に詰めて山に行ってました。リンツまで徒歩2分くらいでたくさんお土産も買えました！

Cons:

特にないですが、チェックインする建物はホテルの隣の建物であることだけ注意が必要です。またドライヤーやお湯もチェックインの時のフロントでもらう必要があります。

2026-08-13 • via Nuitee
K
karen • couple • au
3
2026-08-12 • via Nuitee
J
Junji • couple • jp
2
リピートすることがないホテル
Pros:

朝食会場からマッターホルンを眺めることができた

Cons:

ホテルの建物が古く、小さなエレベーターはあるが、エレベーターまでに階段があり重いスーツケースを運ぶのに苦労した。チェックアウト日はエレベーターが故障していて3階から階段を使ってスーツケースを運ぶ必要があり大変苦労した。
部屋の設備も古く、床が傾いていた。

2026-08-11 • via Nuitee
D
De Herdt • couple • fr
8
2026-08-08 • via Nuitee