Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Clean facilities
Cons:
Inconsistent restaurant service
Noise from outside
Issues with room amenities

Categories

Cleanliness
8.21
Generally clean with some mentions of issues with the sofa bed and restaurant service.
Service
9.18
Staff is very courteous and attentive, providing excellent service throughout the stay.
Location
9.22
Ideally located near the Vatican and public transport.
Room Quality
8.17
Rooms are comfortable though some mention issues with noise and mattress quality.
Amenities
8.2
Nice amenities found in the hotel but some guests want more features like kettles.
Value for Money
8.66
Fair value considering locality and service provided.
Food and Beverage
7.71
Food quality was often mentioned positively, but service in the restaurant was chaotic.
Overall Experience
8.68
Overall a pleasant stay with mixed experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Luxurious Accommodations
Mama Shelter Roma, a 4-star hotel in Rome, offers allergy-free rooms with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for a stunning view of the city.

Relaxation and Entertainment
Guests can unwind in the indoor pool, sauna, or even at the hotel's nightclub. The spa center provides a perfect retreat for those seeking relaxation during their stay.

Culinary Delights
Indulge in a variety of dining options at Mama Shelter Roma, from buffet breakfasts to Italian and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and vegan choices available upon request.

Book your stay at Mama Shelter Roma for a memorable and comfortable experience in the heart of Rome.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 3900 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Andrzej family_with_children pl
9
2026-05-22 via Nuitee
B
Brigitte couple ch
8
2026-05-21 via Nuitee
Y
Yoeri family_with_children nl
7
2026-05-21 via Nuitee
P
paskalis khrisno family_with_children id
9
Pros:

modern amnenities, near metro cipro station, near 24h carrefour

2026-05-21 via Nuitee
B
Björn solo_traveller de
9
Pros:

Super junges und entspanntes Hotel für einen Rom Trip

Cons:

Teilweise viele Gruppen beim Frühstück, so dass sie beim Buffet nicht hinterher kommen

2026-05-21 via Nuitee
C
Carlos couple fr
8
2026-05-21 via Nuitee
E
Eline Versteeg solo_traveller nl
10
Pros:

Super aardig personeel, een mooi dakterras en fijne kamer

Cons:

De cocktails konden beter..

2026-05-21 via Nuitee
A
Avontuur extended_group nl
8
2026-05-21 via Nuitee
D
Didlap solo_traveller fr
9
Pros:

Très bien placé près métro et du Vatican 15 mn à pied
Bon confort

2026-05-20 via Nuitee
S
Sofic couple ba
10
Pros:

It is a very charming hotel. The cleanliness and hospitality are of a very high standard. The breakfast is excellent. The location is very close to the metro, as well as the Vatican, so we barely needed to use public transport. It is a hotel we would gladly return to.

2026-05-20 via Nuitee
C
colleen couple gb
8
Modern chic hotel, but far far from central
Pros:

Modern , nice design , cozy beds, cute bar and friendly staff

Cons:

Far from central Rome , would prefer class cups not paper/ plastic in room

2026-05-20 via Nuitee
H
Hervé solo_traveller fr
10
Très bon endroit, good vibes !
Pros:

Équipe formidable, sympathique et toujours à l’écoute, chambre très calme et agréable, hôtel très propre et bien tenu…
J’ai adoré mon séjour et je reviendrai…

Cons:

Un peu excentré dans Rome, mais le métro est proche et cela compense…

2026-05-19 via Nuitee
J
Julie couple gb
6
Was ok but i am not raving about it.
Pros:

Breakfast choice was fantastic, however it was incredibly noisy and very busy, confusion over cups of coffee, did we fetch it, waiter service etc.
Seating at rooftop was good.

Cons:

Rooftop area not being open in the evening for a drink at the bar, drinks very expensive. Only pizza available on sunday night

2026-05-19 via Nuitee
K
Karolina extended_group pl
9
Pobyt bardzo udany!
Pros:

Serdecznie polecam! Doskonałe śniadania, personel bardzo pomocny, pokoje przestronne i czyste.

2026-05-18 via Nuitee
D
Deniz couple tr
10
2026-05-18 via Nuitee
J
Johann family_with_children at
9
2026-05-18 via Nuitee
K
karim family_with_children fr
6
un Mama qui se trouve un peu en dessous des autres....
Pros:

la deco et l'ambiance Mama Shelter, l'espace piscine

Cons:

Immense déception du petit-déjeuner et du personnel qui encadre ce petit-déjeuner. Les réapprovisionnements des plats ont du être demandés à plusieurs reprises...le personnel, pas aimable, était plus occupé sur le téléphone, voire prendre un café avec un collègue plutôt que de servir les clients. Bref, l'équipe du matin est à revoir totalement.
Le ménage des chambres est approximatif...Le Sauna était froid, l'eau de la piscine également.
Pour des habitués du Mama Shelter, nous avons été déçus de celui de Rome...

2026-05-18 via Nuitee
A
ABDULLAH family_with_children tr
8
2026-05-18 via Nuitee
Y
Yannick family_with_children fr
9
Bien
Pros:

Le cadre et l’emplacement

Cons:

Le personnnel du restaurant trop laxiste

2026-05-18 via Nuitee
K
Koen couple be
8
2026-05-17 via Nuitee