Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Clean facilities
Cons:
Inconsistent restaurant service
Noise from outside
Issues with room amenities

Categories

Cleanliness
8.21
Generally clean with some mentions of issues with the sofa bed and restaurant service.
Service
9.18
Staff is very courteous and attentive, providing excellent service throughout the stay.
Location
9.22
Ideally located near the Vatican and public transport.
Room Quality
8.17
Rooms are comfortable though some mention issues with noise and mattress quality.
Amenities
8.2
Nice amenities found in the hotel but some guests want more features like kettles.
Value for Money
8.66
Fair value considering locality and service provided.
Food and Beverage
7.71
Food quality was often mentioned positively, but service in the restaurant was chaotic.
Overall Experience
8.68
Overall a pleasant stay with mixed experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Luxurious Accommodations
Mama Shelter Roma, a 4-star hotel in Rome, offers allergy-free rooms with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for a stunning view of the city.

Relaxation and Entertainment
Guests can unwind in the indoor pool, sauna, or even at the hotel's nightclub. The spa center provides a perfect retreat for those seeking relaxation during their stay.

Culinary Delights
Indulge in a variety of dining options at Mama Shelter Roma, from buffet breakfasts to Italian and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and vegan choices available upon request.

Book your stay at Mama Shelter Roma for a memorable and comfortable experience in the heart of Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.5
Based on 4172 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
M
Marc-Olivier solo_traveller fr
8
Cons:

La qualité des plats au roof top n'est clairment pas au rendez-vous.Les plats sont trés mauvais.


La température de l'eau de la piscine est froide.

2026-08-29 via Nuitee
B
Brittain family_with_children gb
8
Great hotel with amazing staff.
Pros:

The staff are extremely helpful throughout the stay.

Cons:

The pool was a lot smaller than we thought and not heated. I didn't realise how far we would be from some of the main sites, mybplanning fault not the hotels.

2026-08-29 via Nuitee
M
Mantia couple be
7
Pros:

La décoration, le concept, le rooftop. Très bonne climatisation.

Cons:

Fourmis sur la table de nuit. Quartier peu agréable et loin des centres d’intérêt.

2026-08-28 via Nuitee
E
Erica family_with_children gb
8
Pros:

The swimming pool and the decoration

Cons:

Sometimes staff in the rooftop restaurant wasn’t the best

2026-08-28 via Nuitee
P
Philippe solo_traveller fr
9
Pros:

Deco, rooftop, piscine, kidsfriendly

Cons:

Service un peu lent à la pizzeria au dej

2026-08-28 via Nuitee
P
Pierre-Antoine family_with_children fr
9
Très beau séjour au calme dans un beau cadre intérieur.
Pros:

Le style très coloré, la propreté, le confort, les services et la proximité du métro

Cons:

Choix des menus un peu restreint.

2026-08-28 via Nuitee
A
Audrey couple be
9
2026-08-28 via Nuitee
S
Steven solo_traveller be
9
Pros:

Amazing location ..only one metro stop from VATICAN and very close to the city center with all the monuments. Very friendly and competent staff. Clean family room in the building across the main building. Nice rooftop bar. Breakfast nice choice. Sports facility also very good.

Cons:

At peak moments breakfast area very crowded and some of the food area's were not in time refreshed. But as with all if you signal very quick service. The sofa bed is perhaps good for a child but not comfortable for an adult. But after asking to the front desk a second matrass was delivered which fixed the problem. The wellness area ..the swimming pool is merely a refreshing puddle of 1m20 cm deep. The hamam was not functioning. Sauna ok. But all very clean !

2026-08-28 via Nuitee
P
Pierre family_with_children fr
8
Superbe hotel, idéal pour un séjour en famille !
Pros:

Esthétique soignée de l’hôtel, services proposés (salle de sport, piscine, restaurants, ..), Chambre très confortable et calme.

Cons:

Emplacement un peu loin des sites touristiques du centre historique. Gestion des réservations pour la piscine un peu rock’n’roll (piscine souvent peu fréquentée, notamment sur les créneaux supposés complets). Petit déjeuner moins riche que dans de les établissements français de la marque.

2026-08-27 via Nuitee
M
Maxime family_with_children fr
8
Tres bon sejour
Pros:

Fidèle à l’image de marque, service et com

Cons:

Eau froide et emplacement pas mal excentré.

2026-08-27 via Nuitee
F
Fabien Albrecht family_with_children be
9
Super mooi design hotel perfect voor gezinnen
Pros:

Design, locatie, parkeergarage, restaurant, grote kamers voor families

2026-08-27 via Nuitee
D
Du family_with_children gb
9
很好
Pros:

早餐挺好,服务也不错,环境也很好

Cons:

泳池温度有点低

2026-08-27 via Nuitee
N
Nicolas couple fr
10
Bel hôtel confortable dans un quartier très sympa en dehors des sentiers battus
Pros:

Chambre spacieuse, confortable, propre

Cons:

Le manque de flexibilité pour l’accès à la piscine

2026-08-27 via Nuitee
F
Fabien Albrecht family_with_children be
9
Super leuk design hotel perfect voor gezinnen
Pros:

Design, restaurant, locatie, parkeergarage, grote familiekamer

2026-08-27 via Nuitee
S
Silvia family_with_children br
10
2026-08-26 via Nuitee
M
maryse couple fr
8
2026-08-25 via Nuitee
C
Charlotte couple fr
9
Très bon séjour !
Pros:

Bien situé, très calme, bonne literie.

Cons:

Dommage de devoir réserver la piscine, mais cela permet de réguler le nombre de personnes.

2026-08-25 via Nuitee
M
Michela solo_traveller it
10
2026-08-25 via Nuitee
K
Katy family_with_children gb
8
Lovely hotel, great vibe, friendly staff, and excellent beds!
Pros:

Brilliant decor, super comfortable beds. Lovely vibe.

Cons:

Location was great in terms of proximity to the metro and getting into Rome was easy, but there wasn’t much nearby in terms of restaurants so you either had to eat at the hotel or go back into Rome.

2026-08-25 via Nuitee
P
Pap family_with_children gb
10
2026-08-25 via Nuitee