Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Clean facilities
Cons:
Inconsistent restaurant service
Noise from outside
Issues with room amenities

Categories

Cleanliness
8.21
Generally clean with some mentions of issues with the sofa bed and restaurant service.
Service
9.18
Staff is very courteous and attentive, providing excellent service throughout the stay.
Location
9.22
Ideally located near the Vatican and public transport.
Room Quality
8.17
Rooms are comfortable though some mention issues with noise and mattress quality.
Amenities
8.2
Nice amenities found in the hotel but some guests want more features like kettles.
Value for Money
8.66
Fair value considering locality and service provided.
Food and Beverage
7.71
Food quality was often mentioned positively, but service in the restaurant was chaotic.
Overall Experience
8.68
Overall a pleasant stay with mixed experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:53

Property Description

Luxurious Accommodations
Mama Shelter Roma, a 4-star hotel in Rome, offers allergy-free rooms with modern amenities like free WiFi, flat-screen TVs, and air conditioning. Some rooms even feature a balcony for a stunning view of the city.

Relaxation and Entertainment
Guests can unwind in the indoor pool, sauna, or even at the hotel's nightclub. The spa center provides a perfect retreat for those seeking relaxation during their stay.

Culinary Delights
Indulge in a variety of dining options at Mama Shelter Roma, from buffet breakfasts to Italian and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, dairy-free, and vegan choices available upon request.

Book your stay at Mama Shelter Roma for a memorable and comfortable experience in the heart of Rome.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.5
Based on 3942 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
J
Jonathan • couple • au
9
Pros:

The Mama Shelter Rome was a great hotel. The room was really large with a lounge and sofa. It was more like a small apartment.
The hotel itself was modern and fresh. The pool and spa area was excellent as it was exclusive when booked. Top hotel highly recommend. The only downside was that it’s not in a particular nice area it’s close to the metro but a bit of a walk to any nice restaurants or Bars. Hotel staff were top notch but the breakfast wasn’t the best. All in all great place to stay once you work out the area. 7.5 out of 10. 👍🏼

2026-06-20 • via Nuitee
C
celine • solo_traveller • fr
9
2026-06-20 • via Nuitee
T
Tom • family_with_children • be
9
Genoten van ons verblijf in een heel fijn hotel
Pros:

Prima ligging, zeer proper, hele nette kamer, vriendelijk personeel

Cons:

Wat meer variatie in het ontbijt zou mogen. Jammer dat je het gebruik van het zwembad moest reserveren (al begrijp ik ook waarom).

2026-06-19 • via Nuitee
E
Elias • couple • sa
9
2026-06-19 • via Nuitee
X
XIOMARA • solo_traveller • co
6
Pros:

Ubicación, relación calidad precio

Cons:

Aunque no todos, con certeza dos personas de recepcion fueron bastante odiosas, uno de ellos en el check out, no explicó porqué se me cobró parte del depósito: 900 Euros, argumentò no hablar español

2026-06-18 • via Nuitee
B
Bethany • couple • gb
9
Really cool and comfortable hotel, not very central but in a nice quiet area with a station nearby
Pros:

The hotel was very cool and stylish. The pool area was lovely and the bed was really comfortable. I thought having to book the pool every day would be annoying, but it was very easy!

Cons:

The only issue we had was when using the pool every day there often were no towels in the locker we were given. We also got told off for using the stairs when the lift was out of order even though we were told to use the stairs

2026-06-17 • via Nuitee
Y
YAN • couple • cn
10
2026-06-17 • via Nuitee
I
Ivona • couple • hr
9
Good price point for the location and amenities, great vibe!
Pros:

Comfortable beds, big tv, normal hairdryer.
It is next to a metrostation, very easy to reach the hotel from the train with suitcases.
Great rooftop and atmosphere!

Cons:

Breakfast could be better and it would be nice if served od the rooftop.
I suggest a la carte instead of buffet.

2026-06-17 • via Nuitee
N
Nicole • couple • cl
8
2026-06-16 • via Nuitee
J
Jegor • solo_traveller • ee
7
пребывание в Риме
Pros:

Номер был хороший (какой должен был быть изначально, конечно, не знаем, так как нам улучшили его). Ванная было просторная и комфортная. В отеле была возможность использовать бассейн. Завтрак был вкусный, но было мало выбора. В лобби отеля есть автоматы, в которые можно поиграть бесплатно. Расположение было хорошее - метро на расстоянии 3 минут.

Cons:

Бассейн в отеле был холодный. Бани также были холодные и надо было звать человека, чтобы поставил их греться. При выезде вдруг оказалось, что нужно еще заплатить и туристический налог, хотя при заезде об этом не было ни слово. Так же было еще 150 евро залога, чего обычно нет в отелях, который потом долго возвращался. Маленький выбор завтрака.

2026-06-16 • via Nuitee
J
Jurgen • couple • nl
8
2026-06-16 • via Nuitee
F
francesca • couple • it
9
2026-06-15 • via Nuitee
J
John • family_with_children • gb
9
A pleasure
Pros:

Very clean, well run hotel. Staff extremely friendly and helpful.

Cons:

Only that we didn't get to use the gym facilities

2026-06-15 • via Nuitee
C
Carlos E • couple • gb
8
Pros:

Everything

Cons:

Nothing

2026-06-15 • via Nuitee
L
Lisa • family_with_children • ae
9
Fab, funky hotel with large rooms, great breakfast and an awesome rooftop.
Pros:

Great decor, large room, excellent value for money when compared with most other places in Rome. It’s a good location too, with a few restaurants on your doorstep and the metro a 2 minute walk away. Also a fun roof terrace and bar.

Cons:

You have to book a timed slot for the pool, which is in the basement and is quite small.

2026-06-15 • via Nuitee
R
Ria • solo_traveller • gb
9
2026-06-14 • via Nuitee
S
Sunny • family_with_children • us
9
2026-06-14 • via Nuitee
B
BELEN • couple • es
9
Personal muy atento
Pros:

Decoración muy original y personal muy atento

Cons:

La temperatura del agua de la piscina. Estaba muy fría. Debería de estar climatizada. La localización es un poco apartada en un barrio con pocos restaurante

2026-06-14 • via Nuitee
C
corinne • family_with_children • fr
8
Parfait, hôtel conforme à nos attentes, emplacement parfait, restaurants au top
Pros:

Hôtel bien situé à 2 mn des bus et du métro.
À 10 mn du Vatican
Restaurants très sympa , rooftop top nourriture excellente, pizzeria au rez de chaussée un regal

Cons:

Attention les chambres sur la rue sont très bruyantes , heureusement nous avons pu changer de chambre après notre 1 ère nuit .
Le double vitrage est insuffisant

2026-06-13 • via Nuitee
G
Ghazavi • solo_traveller • gb
9
2026-06-13 • via Nuitee