Hotel Santa María Mérida

Hotels
8.3 (5025 reviews)
Calle 55 No 493 x 56 y 58 Col Centro , Mérida , MX

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality variations

Categories

Cleanliness
7.55
Feedback indicated issues with cleanliness in some rooms.
Service
9.05
Multiple reviews noted the staff was friendly and helpful.
Location
9.05
Proximity to the city center was frequently praised.
Room Quality
7.55
Rooms received mixed feedback regarding comfort and upkeep.
Amenities
8.05
Amenities were generally adequate, though some found them lacking.
Value for Money
8.05
Many felt that while there were issues, the price was reasonable.
Food and Beverage
8.55
Food options were not explicitly mentioned, defaulting to standard quality.
Overall Experience
8.55
General sentiment leaned towards a positive experience despite some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:47

Property Description

Historic Colonial-Style Hotel in Mérida:
Experience the charm of Mérida at Hotel Santa María, located in the heart of the historic centre just a short stroll from the Cathedral.

Tranquil Gardens and Relaxing Pool:
Surrounded by lush gardens, our hotel offers a serene escape with an inviting outdoor pool where you can unwind and soak up the sun.

Convenient Amenities and Services:
Enjoy comfortable rooms with modern conveniences such as air conditioning, cable TV, and free Wi-Fi. Take advantage of our 24-hour reception, currency exchange, and car rental services for a hassle-free stay.

Book your stay at Hotel Santa María Mérida now for a delightful blend of history, relaxation, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Location

Guest Reviews

8.3
Based on 5025 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
A
Amy • solo_traveller • nz
8
Great location
Pros:

The staff were very helpful. The room was clean and tidy. Good location too as short walk to all the action.

Cons:

Nothing

2026-09-19 • via Nuitee
R
Regine • extended_group • es
9
Great location and cute hotel
Pros:

The location is great, the place is cute and staff is great.

Cons:

The pool is quite small and the parking as well, so parking space isn’t guaranteed.

2026-09-18 • via Nuitee
K
Krzysztof • couple • pl
9
2026-09-17 • via Nuitee
D
Dulce • family_with_children • bz
8
2026-09-17 • via Nuitee
J
Jason • solo_traveller • us
10
Great stay close to most attractions
Pros:

Clean and close to everything d

2026-09-17 • via Nuitee
Y
yola gama • solo_traveller • mx
8
Merida Mágico
Pros:

Excelente Ubicación

2026-09-16 • via Nuitee
C
Cervantes • solo_traveller • mx
5
Pros:

El comportamiento de los administradoresque

Cons:

Que una delas de limpieza exigirá propina

2026-09-13 • via Nuitee
M
MARCELA • couple • mx
8
Una estancia cumplidora si solo vas a dormir.
Pros:

Espacio de la habitación con 2 recamaras bueno al igual que el baño. El aire acondicionado funcionando al 100 por ciento. La ubicación muy buena cerca del centro historico y amenidades como bares, restaurantes y mercados. Ideal para caminar.

Cons:

Fuga de agua en el baño que corria hasta la recamara, Sincronización de Televisión y recepción de internet muy bajo. Estacionamiento limitado.

2026-09-11 • via Nuitee
C
CF • couple • fr
8
Bien passé
Pros:

Le concierge était gentil et serviable.

2026-09-11 • via Nuitee
L
Lopez • solo_traveller • mx
9
Pros:

La atención del personal la limpieza de las instalaciones y la ubicación

Cons:

El aire acondicionado.

2026-09-10 • via Nuitee
Y
Yasmina • couple • es
8
2026-09-08 • via Nuitee
C
Cristina • solo_traveller • mx
10
Pros:

La piscina, la ubicación y limpieza. El personal es amable.

Cons:

Todo me gustó.

2026-09-06 • via Nuitee
M
Martínez Esparza • family_with_children • mx
10
Muy agradable
2026-09-06 • via Nuitee
F
Francesca • extended_group • it
5
2026-09-05 • via Nuitee
Y
Yuly • solo_traveller • il
8
מלון במיקום מעולה
Pros:

מיקום מעולה, חדר יחסית גדול, מקלחת טובה, צוות קבלה שעזר לנו בהתלבטויות לטיולים בסביבה. הwifi היה מצויין.

Cons:

היו יתושים בחדר (חדר קומה ראשונה) והמלון הוא לא בבבניין סגור אלא פתוח. החדר לא הכי נקי (מגבות ומצעים עם קצת כתמים).

2026-09-03 • via Nuitee
S
Solis • solo_traveller • mx
10
2026-09-03 • via Nuitee
K
KATRIEN • family_with_children • be
8
ideaal voor bezoekje aan Merida
Pros:

mooie setting, klein zwembad, ruime kamer , grote badkamer en douche
goede bedden
ideaal voor een nachtje te verblijven als je Merida wil bezoeken

2026-09-02 • via Nuitee
O
Oswaldo • couple • mx
10
Paseo por Mérida Yuc.
Pros:

El hotel está bien ubicado, es limpio, el clima es bueno, solamente falta destapar la coladera de la ducha pues se vuelve una piscina al bañarse.

Cons:

La coladera de la ducha pues se vuelve una piscina al bañarse.

2026-09-02 • via Nuitee
S
Stephanie Jacqueline • solo_traveller • mx
10
Pros:

Excelente servicio, el personal muy amable y las instalaciones muy bonitas y cómodas

2026-09-02 • via Nuitee
A
Adrián Alejandro • solo_traveller • mx
10
2026-09-02 • via Nuitee