Hotel Santa María Mérida

Hotels
8.3 (4939 reviews)
Calle 55 No 493 x 56 y 58 Col Centro , Mérida , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality variations

Categories

Cleanliness
7.55
Feedback indicated issues with cleanliness in some rooms.
Service
9.05
Multiple reviews noted the staff was friendly and helpful.
Location
9.05
Proximity to the city center was frequently praised.
Room Quality
7.55
Rooms received mixed feedback regarding comfort and upkeep.
Amenities
8.05
Amenities were generally adequate, though some found them lacking.
Value for Money
8.05
Many felt that while there were issues, the price was reasonable.
Food and Beverage
8.55
Food options were not explicitly mentioned, defaulting to standard quality.
Overall Experience
8.55
General sentiment leaned towards a positive experience despite some downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:47

Property Description

Historic Colonial-Style Hotel in Mérida:
Experience the charm of Mérida at Hotel Santa María, located in the heart of the historic centre just a short stroll from the Cathedral.

Tranquil Gardens and Relaxing Pool:
Surrounded by lush gardens, our hotel offers a serene escape with an inviting outdoor pool where you can unwind and soak up the sun.

Convenient Amenities and Services:
Enjoy comfortable rooms with modern conveniences such as air conditioning, cable TV, and free Wi-Fi. Take advantage of our 24-hour reception, currency exchange, and car rental services for a hassle-free stay.

Book your stay at Hotel Santa María Mérida now for a delightful blend of history, relaxation, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

8.3
Based on 4939 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
T
Tino • couple • de
8
2026-07-04 • via Nuitee
L
LEON GUILLERMO • solo_traveller • mx
7
Pros:

La ubicación y el precio.

Cons:

Nos encontramos con algunas cucarachas en la habitación

2026-07-02 • via Nuitee
F
Freddi Alberto • solo_traveller • mx
8
Pros:

Ubicación, precio y comodidad

2026-07-02 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Bezplatny parking, basen, no i świetna lokalizacja

2026-07-02 • via Nuitee
B
Benavides • solo_traveller • mx
7
2026-06-30 • via Nuitee
V
Víctor • solo_traveller • es
10
2026-06-30 • via Nuitee
L
Letizia • couple • it
8
2026-06-30 • via Nuitee
F
Flores Guevara • extended_group • mx
9
Cómoda
Pros:

Todo muy bien!

Cons:

Todo en orden

2026-06-29 • via Nuitee
J
Jerome • solo_traveller • us
6
2026-06-29 • via Nuitee
M
Monica • extended_group • it
7
Pros:

Posizione molto comoda a pochi passi dal centro. Zona tranquilla. Staff gentile e accogliente. Letti confortevoli. Stanza e biancheria un po' datati, senza pretese ma funzionali.

2026-06-29 • via Nuitee
M
michael • couple • de
8
2026-06-28 • via Nuitee
S
Saylin • solo_traveller • cr
10
2026-06-28 • via Nuitee
P
Puch • solo_traveller • mx
10
2026-06-28 • via Nuitee
B
Branca • couple • mx
9
Céntrico y cómodo
Pros:

La cercanía con puntos de interés en el centro histórico

2026-06-28 • via Nuitee
J
Juliette • solo_traveller • fr
9
Pros:

Very beautiful building in the center of Merida.

2026-06-28 • via Nuitee
O
Orlando • solo_traveller • mx
8
Pros:

Localidad y atención del personal.

Cons:

La puerta de la habitación estaba colgada NO hay elevador y nos tocó hasta último piso.

2026-06-27 • via Nuitee
C
Cesar • extended_group • mx
10
2026-06-27 • via Nuitee
T
Tomáš • couple • cz
5
2026-06-27 • via Nuitee
A
Aurora • couple • it
7
Pros:

Zona centrale, ampio parcheggio, personale disponibile, piscina comoda.

Cons:

Asciugamani con alcune macchie.

2026-06-27 • via Nuitee
A
Ane • extended_group • za
3
2026-06-26 • via Nuitee