Hotel Olá Chapultepec

Hotels
8.7 (1500 reviews)
Av. Chapultepec Nte. 20A Ladrón de Guevara, Americana 44600 Guadalajara, Jal. Mexico , Guadalajara , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Dirty surroundings
Lack of amenities
Inadequate lighting

Categories

Cleanliness
8.26
There were mentions of the surroundings being dirty and a lack of proper cleaning in some areas.
Service
9.23
Multiple reviews highlighted the warmth and helpfulness of the staff.
Location
9.27
The location is frequently praised for being perfect for various activities.
Room Quality
8.22
Rooms were noted to be comfortable but lacked proper lighting.
Amenities
8.25
Basic amenities are available, yet some guests requested more options.
Value for Money
8.71
General sentiment indicates it meets expectations but could improve in certain areas.
Food and Beverage
8.76
Guests expressed the desire for more food options, indicating room for improvement.
Overall Experience
8.93
Overall satisfaction was high, with multiple positive personal experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:32

Property Description

Convenient Location
Nestled in the heart of Guadalajara, Hotel Olá Chapultepec offers easy access to popular attractions like Expiatorio Temple and Cabanas Cultural Institute.

Comfortable Accommodations
Indulge in a relaxing stay in our air-conditioned rooms equipped with free WiFi and modern amenities, ensuring a comfortable experience for our guests.

Exceptional Services
Enjoy top-notch services such as room service, a 24-hour front desk, and tour arrangements, providing convenience and assistance throughout your stay.

For an unforgettable stay in Guadalajara, book your room at Hotel Olá Chapultepec now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1500 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
F
FONCK • solo_traveller • mx
10
2026-08-08 • via Nuitee
E
Estrella • solo_traveller • mx
10
2026-08-08 • via Nuitee
Y
Yuriel Mata • extended_group • mx
9
Nunca falla
Pros:

Relación Precio/Calidad 10/10

Cons:

Las camas podrían ser mas cómodas

2026-08-07 • via Nuitee
E
Edgar • solo_traveller • mx
10
Buena ubicación, lugar bonito, cómodo, smart TV, agua caliente todo muy bien
Pros:

Todo

2026-08-07 • via Nuitee
C
CHLOE • family_with_children • fr
9
Une très bonne option pour court séjour en famille.
Pros:

Le personnel aimable et efficace, le rapport qualité/prix, la propreté de la chambre et de l'hôtel en général,.les horaires... et la possibilité de laisser ses bagages en sécurité après avoir rendu la chambre.

Cons:

Un peu de bruit le soir mais c'est dû à la localisation et la chambre sur une avenue passante. Après 23h, cela s'est progressivement calmé, nuit tranquille.

2026-08-06 • via Nuitee
J
Jorge • extended_group • us
8
Very well located hotel
Pros:

Room floorplan was exactly as advertised
Excellent location

Very good cost/benefit product

Cons:

Not sure if it is a little run down or is in the middle of an improvement /maintenance period

Smallish room

2026-08-06 • via Nuitee
J
Judith • family_with_children • mx
9
2026-08-06 • via Nuitee
J
Jose Angel • solo_traveller • us
8
Pros:

Excellent staff, very clean rooms and fantastic air conditioning

2026-08-05 • via Nuitee
N
Nicole Alexandra • couple • mx
10
2026-08-04 • via Nuitee
N
Nicole Alexandra • solo_traveller • mx
10
2026-08-04 • via Nuitee
S
Stefania • solo_traveller • mx
9
2026-08-03 • via Nuitee
K
Karina Isabel • solo_traveller • mx
10
2026-08-03 • via Nuitee
S
suguru • couple • jp
10
Pros:

全て！

2026-08-03 • via Nuitee
L
Lilia • solo_traveller • mx
10
Pros:

Buen servicio de todo el personal. Muy limpias las instalaciones.

2026-08-03 • via Nuitee
J
Josue • couple • us
10
2026-08-02 • via Nuitee
E
Edwin • couple • us
8
2026-08-02 • via Nuitee
L
lopez • family_with_children • mx
10
2026-08-02 • via Nuitee
Q
Quirarte • solo_traveller • mx
10
2026-08-02 • via Nuitee
F
Francisco Javier • couple • mx
9
Pros:

La ubicación

Cons:

Ruido por el bar del último piso

2026-07-24 • via Nuitee
E
Elizabeth Estefania • couple • mx
9
2026-07-23 • via Nuitee