Hotel One Garden Town, Lahore

Hotels
9.6 (297 reviews)
18/A Tariq Block new Garden Town , Lahore , PK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.96
Several reviews indicated issues with cleanliness, including yellow stains on mattresses and worn bathroom slippers.
Service
10
Majority of reviews praised the staff for their cooperativeness and support.
Location
10
Implied positive sentiment through satisfaction in reviews; however, specifics were not mentioned.
Room Quality
9.46
Rooms were generally described as comfortable, with notable issues in some reviews.
Amenities
8.46
Negative feedback regarding limited amenities and poor internet speed.
Value for Money
9.96
Most guests found the hotel worth the price but with room for improvement.
Food and Beverage
9.96
Positive comments about food quality, with suggestions for breakfast improvement.
Overall Experience
10
General sentiment was overwhelmingly positive, with some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Luxurious Accommodation
Hotel One Garden Town in Lahore offers air-conditioned rooms with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Guests can enjoy a comfortable stay with attentive room service and a 24-hour front desk.

Convenient Location
Situated just a short distance from major attractions like Wagah Border and Gaddafi Stadium, guests can easily explore the city. The hotel also provides free shuttle services and free private parking for added convenience.

Dining and Services
Indulge in delicious meals at the hotel's restaurant or explore nearby dining options. With a concierge service and currency exchange available, guests can expect a hassle-free stay at Hotel One Garden Town, Lahore.

Book your stay now for a memorable experience in Lahore!

Important information:

Please note that local residents will not be allowed to check in.

All guests are required to pay the total balance of the reservation upon check-in.

Please note that all couples must present a marriage certificate upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 297 reviews
Cleanliness: 8.96
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 8.46
Value for Money: 9.96
Food and Beverage: 9.96
Overall Experience: 10
A
Ammar • family_with_children • pk
10
Excellent stay with comfortable rooms, friendly staff, and good service. I would be happy to stay he
Pros:

I liked the clean and comfortable room, comfortable bed, cooperative staff, good service, and peaceful environment. Overall, I had an excellent stay.

Cons:

The only issue I noticed was the parking management. There was no one available to guide guests regarding parking. I think having one person dedicated to managing and guiding the parking area would improve the overall experience.

2026-09-12 • via Nuitee
R
Rao Uner • couple • pk
1
Pros:

We booked a room at Hotel One Garden Town Lahore through Booking.com. Unfortunately, upon arrival, the hotel management refused to accommodate us and did not entertain our booking.

This was extremely disappointing, especially as the reservation was confirmed through Booking.com. We request Booking.com to immediately look into this matter, assist us with alternative accommodation if required, and ensure that any payment made for the reservation is fully refunded.

We also request Hotel One management to clarify the reason for refusing a confirmed booking.

Cons:

We booked a room at Hotel One Garden Town Lahore through Booking.com. Unfortunately, upon arrival, the hotel management refused to accommodate us and did not entertain our booking.

This was extremely disappointing, especially as the reservation was confirmed through Booking.com. We request Booking.com to immediately look into this matter, assist us with alternative accommodation if required, and ensure that any payment made for the reservation is fully refunded.

We also request Hotel One management to clarify the reason for refusing a confirmed booking.

2026-09-10 • via Nuitee
A
ahmed • couple • pk
9
2026-09-09 • via Nuitee
H
Hanzala • couple • pk
8
2026-09-02 • via Nuitee
A
Aasim • solo_traveller • pk
8
Pros:

Improve your breakfast buffet please

2026-09-01 • via Nuitee
S
Syed Ejaz Abbas • solo_traveller • pk
1
2026-08-31 • via Nuitee
A
Ali • solo_traveller • pk
9
2026-08-31 • via Nuitee
S
Sahu • solo_traveller • pk
8
Pros:

Nice

2026-08-20 • via Nuitee
M
muhammad ibrahim akram • couple • gb
10
2026-08-17 • via Nuitee
S
Saith Usama • solo_traveller • pk
10
2026-08-16 • via Nuitee
A
Ali • couple • pk
1
2026-08-14 • via Nuitee
A
Alamdar • solo_traveller • pk
7
2026-08-13 • via Nuitee
R
Rana M.Asim Aslam • solo_traveller • pk
10
2026-08-09 • via Nuitee
M
Mian Awais Aslam • solo_traveller • pk
1
Pros:

Nothing

Cons:

Very disappointing experience.
I recently stayed at this hotel, and unfortunately, the experience was far below what I expected. The staff’s attitude was extremely rude and unprofessional. Instead of listening to my concerns or trying to resolve the issue, they argued with me and even told me, “You can complain wherever you want.”
This kind of attitude towards a paying guest is completely unacceptable. Good hospitality is not just about having a nice room—it is also about treating your guests with basic respect and professionalism.
I would strongly recommend the management to seriously look into the behavior and attitude of their staff. Based on my experience, I would not recommend this hotel to anyone who expects good service and respectful treatment.

2026-08-08 • via Nuitee
W
Waqar • solo_traveller • pk
6
Pros:

Room size was good

Cons:

Management was rude esp when i had requested for extra mattress on the app. They said they didn't receive any request and they will charge extra. Bathroom could have been cleaner

2026-08-06 • via Nuitee
K
Kamran • solo_traveller • pk
10
2026-08-04 • via Nuitee
T
Trader • couple • pk
10
2026-08-02 • via Nuitee
M
Mohammad Waqas • couple • pk
1
Pros:

Very bad and smelly property

Cons:

Same as above

2026-07-25 • via Nuitee
M
Maqsood • solo_traveller • pk
1
Pros:

Nothing

Cons:

Receptionist was not co operative and not friendly. He was very annoying

2026-07-22 • via Nuitee
S
Sohaib • solo_traveller • pk
10
2026-07-18 • via Nuitee