Hyatt Centric Charlotte SouthPark

Hotels
•
Hyatt Centric
9.2 (1298 reviews)
3100 Apex Dr , Charlotte , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean and well-maintained rooms
Cons:
Overpriced food and beverage options
Need for microwaves in rooms

Categories

Cleanliness
9.53
Overall, cleanliness was praised with comments about the hotel being clean and neat.
Service
10
Service was highlighted as exceptional, with specific mentions of helpful staff and great service experiences.
Location
9.5
Guests frequently mentioned the excellent location, especially its proximity to restaurants and shopping.
Room Quality
9.54
Rooms were described as nice, beautiful, and well-maintained, with some mentions of comfort.
Amenities
8.99
Amenities received positive comments, although there were mentions of room features that could be improved.
Value for Money
8.52
Some value concerns were mentioned, particularly regarding the pricing of food and beverage options.
Food and Beverage
7.98
Mixed feelings about food quality and pricing, with some guests finding it overpriced for the quality received.
Overall Experience
9.53
Most guests had a very positive experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:41

Property Description

Luxurious Accommodation
Hyatt Centric Charlotte SouthPark offers elegantly decorated rooms with modern amenities like free WiFi and flat-screen TVs. Each room provides a comfortable stay with plush bedding and a private bathroom.

Dining Options
Indulge in a culinary experience at the on-site restaurant, serving delicious American cuisine with options for vegetarian and vegan guests. Start your day right with a choice of à la carte or American breakfast to suit your preferences.

Convenient Facilities
From a well-equipped fitness centre to a 24-hour front desk and business centre, this 4-star hotel ensures all your needs are met during your stay. With a prime location near SouthPark Mall and top attractions, Hyatt Centric Charlotte SouthPark is the perfect choice for your next visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1298 reviews
Cleanliness: 9.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
N
Nystashia • couple • us
10
2026-05-18 • via Nuitee
A
Ashley • couple • us
10
Great hotel!!
Pros:

The entire stay was perfect!

2026-05-18 • via Nuitee
S
STEFAN • solo_traveller • se
9
2026-05-18 • via Nuitee
S
Sharon • couple • us
8
Nice
Pros:

Customer service was great

Cons:

Very expensive for a night

2026-05-14 • via Nuitee
J
Jessica • couple • us
10
2026-05-10 • via Nuitee
M
Monee1718 • couple • us
7
2026-05-09 • via Nuitee
E
Elizabeth • couple • us
7
Overall excellent, minor room maintenance that should be fixed for safety
Pros:

Great location - nice shops around and very clean. The staff was helpful

Cons:

My door had loose screws on the safety latch which was a concern because I was traveling alone.

2026-05-07 • via Nuitee
A
Alexus • couple • us
8
2026-05-05 • via Nuitee
C
Courtney • couple • us
8
Pros:

Good location, big room

Cons:

The TVs and WiFi needed a serious upgrade.

2026-05-03 • via Nuitee
E
Endia • family_with_children • us
10
Pros:

Everything

Cons:

Na

2026-04-27 • via Nuitee
E
Eugene • solo_traveller • us
10
2026-04-26 • via Nuitee
T
Tomika • couple • us
10
Pros:

Location was amazing

Cons:

Parking is in a deck

2026-04-24 • via Nuitee
C
Caly • couple • us
10
Pros:

Everything

2026-04-23 • via Nuitee
S
Shaunetta • couple • us
10
First stay here but not sure I would pay this much again!
Pros:

The location and everything surrounding it was a plus! Very clean. Staff were very friendly, and it’s plenty to do within walking distance! The bathroom was really nice!

Cons:

The price to stay was outrageous with no breakfast included! The bed was too low to the ground! Really over priced in my opinion!

2026-04-20 • via Nuitee
B
Brandi • couple • us
10
2026-04-18 • via Nuitee
H
horace • solo_traveller • us
8
It was great! Vibe, location and atmosphere. Only downside and that is that our couch had some stains on it that you thi
Pros:

Location

Cons:

Nothing

2026-04-14 • via Nuitee
J
Justin • couple • us
9
2026-04-13 • via Nuitee
4
411dwaynes • NONE • Lexington, South Carolina
8
Luxurious stay.
Pros:

Love the atmosphere, safe environment, cleanliness, upper scaled rooms, and most of all quietness. Great for couples, anniversary, good location for restaurants.

2026-04-12 • via Tripadvisor
K
Keon • family_with_children • us
9
Pros:

The staff were very nice and helpful.

Cons:

That i had to go lol

2026-04-09 • via Nuitee
A
Aundrake • couple • us
10
2026-04-09 • via Nuitee