citizenM Los Angeles Downtown

Hotels
•
CitizenM
9 (5605 reviews)
361 South Spring Street , Los Angeles , us
+1 213-337-8658

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5605 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
P
Pedroza • couple • us
10
2026-07-25 • via Nuitee
A
Alexander • solo_traveller • de
10
A very good choice in Los Angeles Downtown
Pros:

Great location, super clean and modern room, very comfortable bed, friendly staff, 100% satisfied.

Cons:

- nothing to mention -

2026-07-25 • via Nuitee
J
JHA • couple • in
9
2026-07-25 • via Nuitee
P
Phượng • couple • us
9
Pros:

Khách sạn mới sạch sẽ, gần trung tâm đi chuyển thuận tiện, nhân viên thân thiện, nếu lần sau đến los angeles tôi sẽ ở đây

2026-07-25 • via Nuitee
I
Isaiah • couple • us
10
2026-07-25 • via Nuitee
V
Victor • couple • us
10
2026-07-24 • via Nuitee
T
Thomas • couple • be
9
2026-07-24 • via Nuitee
J
Jay • solo_traveller • us
10
When I come back to LA, I for sure will choose citizenM again.
Pros:

Affordability, cleanliness, the staff are very friendly

Cons:

A few blocks from skid row, but there is always a security in front.

2026-07-24 • via Nuitee
J
Jia • family_with_children • us
10
2026-07-23 • via Nuitee
B
Bengisu • solo_traveller • tr
10
Tekrar kalmak isterim müthişti
Pros:

Oldukça modern ve temiz bir yerdi, tesisin kapısında sürekli bekleyen güvenlikler ve yardımsever çalışanlarıyla konaklamamdan çok memnun kaldım.

2026-07-22 • via Nuitee
M
Marja • solo_traveller • fi
8
2026-07-22 • via Nuitee
M
Medardo. M. • solo_traveller • us
9
Pros:

Everything is is an A+

Cons:

The size of the rooms

2026-07-21 • via Nuitee
S
Sinead Catherine • couple • kw
8
Downtown LA you pay for what you get.
Pros:

Central to the metro and downtown visitor spots of interest.

Free filtered coffee in the mornings.

Cons:

No kettle in the room.

Sink is not inside the bathroom it’s separate.

Rooms are very small.

2026-07-21 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-07-21 • via Nuitee
A
Alvin • couple • sg
7
2026-07-21 • via Nuitee
B
Bryce • solo_traveller • us
9
Pros:

This was a fantastic location for me as I was in LA without a car. I also really enjoyed being able to watch a world cup game with other guests in the “living room”.

2026-07-20 • via Nuitee
E
Edgar • solo_traveller • us
10
2026-07-20 • via Nuitee
G
gonzalez • solo_traveller • mx
10
2026-07-20 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

everything

2026-07-20 • via Nuitee
C
Christa • couple • us
8
2026-07-20 • via Nuitee