citizenM Los Angeles Downtown

Hotels
9 (5695 reviews)
361 South Spring Street , Los Angeles , us
+1 213-337-8658

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Modern facilities
Cons:
Limited breakfast options
Safety concerns at night

Categories

Cleanliness
8.89
Overall clean with some mentions of small issues.
Service
9.36
Staff was frequently noted as friendly and helpful.
Location
8.9
Convenient location but some concerns about safety at night.
Room Quality
8.85
Rooms were described as modern and comfortable, though some small.
Amenities
8.88
Good technological amenities available in rooms.
Value for Money
9.34
Considered good value overall.
Food and Beverage
8.39
Breakfast choices were limited but decent.
Overall Experience
9.36
Positive experiences overall, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:39

Property Description

Modern Accommodations
Located in the heart of Los Angeles, citizenM Los Angeles Downtown offers stylish and air-conditioned rooms equipped with all the essentials for a comfortable stay. From a flat-screen TV to free WiFi, each room is designed to cater to your needs.

Convenient Amenities
Enjoy access to a fitness centre, perfect for keeping up with your workout routine while traveling. Need to catch up on work? Take advantage of the on-site business centre and free WiFi. The 24-hour front desk is always ready to assist you, ensuring a seamless stay.

Central Location
Situated just a stone's throw away from LA Union Station and Microsoft Theater, this non-smoking property is also close to popular attractions like Staples Center, Dodger Stadium, and LA Memorial Coliseum. Experience the best of Los Angeles right at your doorstep.

Book your stay at citizenM Los Angeles Downtown now for a memorable and convenient visit to the City of Angels.

Important information:

Reservation should be guaranteed with a valid credit card.
Please note that animals are not allowed, only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may applyGuests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 5695 reviews
Cleanliness: 8.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
L
Lorenzo • couple • it
10
2026-08-29 • via Nuitee
M
Monika • solo_traveller • pl
8
Pros:

fantastyczna miła obsługa. Chętni I pomocni

Cons:

bardzo ciasne pokoje 2 osobowe. Rzeczywiście nie ma możliwości rozłożenia walizki ponieważ druga osoba się nie mieści 😉 musi wyjść z pokoju albo wejść pod prysznic :D

2026-08-28 • via Nuitee
M
Mina • solo_traveller • gr
10
Pros:

Ευγενικό και εξυπηρετικό προσωπικό. Εξαιρετική τοποθεσία για να πας σε όλα τα μέρη που πρέπει να επισκεφτεί ένας ταξιδιώτης.

Cons:

Ο νιπτήρας για τα χέρια ήταν έξω από το μπάνιο.

2026-08-28 • via Nuitee
M
Margot • couple • be
10
2026-08-28 • via Nuitee
Y
Yushan • solo_traveller • us
9
2026-08-28 • via Nuitee
S
Szymon • solo_traveller • pl
10
Pros:

Location, close to metro

2026-08-27 • via Nuitee
E
Eleonora • couple • it
9
2 giorni a Los Angeles
Pros:

Buona posizione per visitare la città e vicino alla metro rossa per andare agli universal studios. Parcheggio silos vicino per la macchina.
Camera modernissima, così come tutto l’hotel.

Cons:

La camera era davvero molto piccola anche se dotata di tutto l’indispensabile.

2026-08-27 • via Nuitee
R
Ryszard • solo_traveller • gb
10
2026-08-27 • via Nuitee
K
Krishna • couple • us
10
2026-08-27 • via Nuitee
T
TATSUHIKO • couple • jp
6
2026-08-27 • via Nuitee
K
Kristiam • couple • mx
7
2026-08-27 • via Nuitee
A
Arnold • solo_traveller • us
10
2026-08-26 • via Nuitee
J
JOSÉ LUIS • solo_traveller • cl
1
Cons:

Me cobraron 2 noches en lugar de 1.
Tenía reserva para el 25 de julio, al día siguiente realicé el check out a las 10.
No obstante, me cobraron también por el 26, en circunstancias que ya había salido del país
Un abuso y un robo!

2026-08-26 • via Nuitee
J
Jakub • solo_traveller • pl
10
2026-08-26 • via Nuitee
Y
Yarin • solo_traveller • il
9
An almost perfect stay!
Pros:

I had such a good time. Very clean and comfortable room! The location was really convenient because it was 3 minutes walk from a metro station :)

Cons:

Sometimes I would hear loud noises from the floor above.

2026-08-26 • via Nuitee
C
Colton • couple • us
10
2026-08-25 • via Nuitee
S
Shiori • solo_traveller • us
10
unique hotel i have ever seen
Pros:

quietness
shower room

Cons:

lighting control by tablet

2026-08-25 • via Nuitee
T
Tracy • couple • us
9
Great value and staff. Not close to convenience stores or decent restaurants.
Pros:

Staff was great and property was clean

Cons:

Not close to Little Tokyo

2026-08-25 • via Nuitee
M
Michael • solo_traveller • us
6
Pros:

Location

Cons:

Rooms are small and no 2 bed rooms

2026-08-25 • via Nuitee
C
Colin • solo_traveller • us
10
2026-08-24 • via Nuitee