Thompson Savannah, by Hyatt

Hotels
•
Thompson Hotels
9.2 (676 reviews)
201 Port Street , Savannah , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location and service
Cons:
Inconsistent restaurant service hours
Untrained staff member at restaurant

Categories

Cleanliness
9.18
The rooms are incredibly clean and comfortable, with no pet odors detected.
Service
9.35
The check-in staff was informed and attentive, though there was a mention of one uncooperative staff member, quickly resolved by management.
Location
8.89
The hotel is a bit of a distance from main areas in historic Savannah, but provides car service and a pleasant walk.
Room Quality
9.54
Rooms feature updated electronics, excellent bedding, privacy, and exceptional water pressure in the showers.
Amenities
9.37
The hotel offers beautiful grounds with direct access to outdoor areas and pet-friendly facilities.
Value for Money
9.33
Given the experience and luxurious accommodations, guests feel they receive good value.
Food and Beverage
8.38
Issues with restaurant hours limiting options, but overall food quality seems satisfactory.
Overall Experience
9.55
An exemplary stay that meets high expectations for a luxury hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:00

Property Description

Luxurious Amenities
Thompson Savannah, part of Hyatt offers an outdoor swimming pool, fitness centre, and a restaurant and bar for guests to enjoy. The property ensures comfort with room service, a 24-hour front desk, and free WiFi throughout.

Comfortable Accommodations
Each room at the hotel is equipped with air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom with free toiletries. Guests can relax in the seating area or catch up on work at the desk provided.

Convenient Location
Situated less than 1 km from Washington Square, this allergy-free property is close to popular attractions like Reynolds Square and Owens-Thomas Museum. With the Savannah/Hilton Head International Airport just 14 km away, Thompson Savannah is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Property Video

Guest Reviews

9.2
Based on 676 reviews
Cleanliness: 9.18
Service: 9.35
Location: 8.89
Room Quality: 9.54
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.55
J
Jaimie • couple • us
10
2026-09-13 • via Nuitee
דוידוף • family_with_children • il
10
Wonderful stay!
Pros:

Great location with easy access to anywhere in Fredericksburg! (Right next to Wegman's- which was nice!)_. Suitable amenities for a travelling family with kids, nice breakfast, great staff at the reception- very curtious and professional.

Cons:

All good!

2026-08-31 • via Nuitee
M
Mildred • solo_traveller • us
9
My Birthday/anniversary celebration with the hubby!
Pros:

It was in a great location and the free transportation within a 3 mile radius to and from a location of your choice, staff was great the bartender Zeke was really nice.

Cons:

Bed was ok but not as comfortable as i thought it would be

2026-08-24 • via Nuitee
J
Justina • couple • us
10
2026-08-22 • via Nuitee
T
two-coastskid • NONE • Hilton Head, South Carolina
10
A refuge in Savannah
Pros:

We love how convenient the hotel is to everything Savannah has to offer and yet is removed and is quiet and peaceful. It is one of our favorite places to stay when visiting Savannah

2026-08-15 • via Tripadvisor
D
doronf627 • NONE • Chicago, Illinois
10
Nice stay in Savannah
Pros:

The hotel was very clean, great room, nice staff and good food. The staff was kind, and my drinks and food were great at the roof top restaurant, which has amazing views of Savannah and the river.

2026-08-13 • via Tripadvisor
J
johnaA4733TM • Couples
10
Valet was great
Pros:

Parker was outstanding professional and courteous. 10/10

2026-08-13 • via Tripadvisor
R
RobertK50005 • NONE • Boca Raton, Florida
10
Phenomenal hotel
Pros:

Everything about this hotel was fabulous. The service was impeccable, the food was outrageous and the location was great.

2026-08-12 • via Tripadvisor
B
brianmE4211ZU • NONE • High Point, North Carolina
10
Great Hotel…close to everything
Pros:

Great location…close to shops and restaurants. Room was clean and bed comfy. Breakfast was good (got the French toast for around $16) Will stay again.

2026-08-11 • via Tripadvisor
T
T1137RIstevez • NONE
10
Great Place
Pros:

This hotel not only met, but exceeded expectations. Their staff is truly the epitome of the hospitality industry. Every employee truly made you feel welcome.

2026-08-08 • via Tripadvisor
J
jasonlM270SZ • NONE • Jacksonville, Florida
10
Nice hotel
Pros:

Had a wonderful time and a really nice stay. Thompson was a great hotel and would recommend. Rooms were nice, hotel was great, food at bar Julian was amazing as well.

2026-08-03 • via Tripadvisor
2
299deborahb • NONE
8
Lovely riverfront Savannah treasure
Pros:

Lovely downtown hotel on the river with an attentive staff and several amenities.
The price is higher than most hotels in the area but you do get what you pay for here with elegance and comfort in a safe environment. The staff is determined to attend to your every need.

2026-08-02 • via Tripadvisor
T
Ta’Shima • couple • us
7
2026-08-02 • via Nuitee
Q
Q4067GYmaxs • Couples
10
EXCELLENT!
Pros:

This review is dedicated to the Valets. The service I received was outstanding. On several occasions I left something in the car after it had been parked. Each and every time I needed to get whatever I left the valets were super accommodating. They never even made a face. They actually jogged to the car or allowed me to go and retrieve the items myself. The thing that was impressive was that they never implied they should be tipped. I did but I never felt like I had to. They were courteous and professional and very respectful each and every time!
Thank you!

2026-07-30 • via Tripadvisor
J
jaronr2026 • Couples
10
Quick Stay
Pros:

Came in for a quick staycation! Kevin, Taylor and the whole staff was very helpful and knowledgeable! Mekhi in the house car was awesome!
We truly enjoyed ourselves!

2026-07-28 • via Tripadvisor
B
bretthZ3495DN • Business • Boynton Beach, Florida
10
Savannah's Best
Pros:

Great option any time you're in Savannah. Removed from the noise of River Street, but still fairly walkable to most of the city (albeit a bit of a hike for those who are less mobile). The Happy Hour at the Bar by Fleeting is one of the best in the city, and the views from the rooftop bar are amazing. Great option if you are bringing a dog as they are pet friendly and do not charge a pet fee (given this is a 5-star hotel, I appreciate not nickel and diming the guests when you're already payiing $300+ a night for the room. They always take care of World of Hyatt members as well. Truly an example of you get what you pay for from the quality of the room, to the friendliness of the staff, to the courtesy of your fellow guests. Would 100% recommend The Thompson to anyone looking for a great weekend in Savannah!

2026-07-27 • via Tripadvisor
A
annahF8513LD • NONE
4
Disappointing
Pros:

Underwhelmed with the customer service and cleanliness/readiness of our room and the lobby bathroom. Service did not meet expectations with the exception of the house car driver.

2026-07-27 • via Tripadvisor
8
888jonathanw • NONE
10
Best First time Experience
Pros:

Had an excellent time at the Thompson Savannah. About a 10-minute walk from the Historic District. We had an amazing experience and great customer service the whole time. The family and I will definitely be staying here when we go back.

2026-07-26 • via Tripadvisor
E
erikpH9102EP • NONE
10
Great new modern hotel in Savannah
Pros:

New and impressive hotel. My wife and I stayed a night to break up a road trip. As a Hyatt member, we received a free room upgrade and waived fees. The elevators were fast and efficient. The rooms were incredibly clean with modern finishes. Julian bar rooftop has great cocktails and a solid pizza. 10 min walking distance to dozens of bars and restaurants in historic downtown. Honestly nothing negative to say about this hotel. Highly recommend.

2026-07-25 • via Tripadvisor
R
Raymond • solo_traveller • us
8
Much too expensive!
2026-07-25 • via Nuitee