Hyatt House Columbus OSU Short North

Hotels
Hyatt House
8.9 (867 reviews)
633 West 5th Avenue , Columbus , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Variety of breakfast options
Cons:
Mold in shower
Extra charges for amenities
No daily maid service
Inconsistent service response

Categories

Cleanliness
7.94
Issues with mold in the shower and lack of housekeeping services were noted, affecting cleanliness.
Service
9.41
Staff was friendly and helpful, enhancing the service experience despite some complaints.
Location
9.45
The location was favored for its proximity to local attractions and convenience for events.
Room Quality
8.9
The room was spacious and upgraded, contributing positively to room quality.
Amenities
8.93
Good amenities noted, including a pool and breakfast options, but some dissatisfaction about the indoor pool chemicals.
Value for Money
8.39
Some guests felt the hotel was overpriced given certain services like daily maid service were lacking.
Food and Beverage
8.94
Breakfast was positively mentioned, although there were some complaints about availability.
Overall Experience
9.21
Mixed experiences overall, with some positive notes offset by significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:17

Property Description

Modern Comfort and Convenience

Located just 2.2 km from Italian Village, Hyatt House Columbus OSU Short North provides a convenient and comfortable stay. The property offers free bikes, a fitness centre, and a garden for guests to enjoy. With amenities like a restaurant, room service, and 24-hour front desk, your needs are always met.

Stylish Rooms and Delicious Dining

Each room at Hyatt House Columbus OSU Short North is thoughtfully designed with a desk, TV, and air conditioning. Some rooms even feature a cozy seating area for relaxation. Guests can start their day with a buffet or American breakfast before exploring the city.

Relaxing Atmosphere and Nearby Attractions

Unwind on the terrace or explore Columbus with the complimentary bike rentals. Visit nearby attractions like BalletMet and Ohio Theater, just a few kilometers away. Don't miss the chance to experience comfort and convenience at Hyatt House Columbus OSU Short North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

8.9
Based on 867 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.21
L
LaJuanna family_with_children us
4
Fix stuff
Pros:

The refrigerator did not work was told it could not be fixed or replaced and to bring my food downstairs for them to put in their refrigerator. We had food leftover from restaurant that we had to throw out. Front desk was never at the front desk. Had to 20 minutes twice to ask questions about room and to checkout. Was told I would get a room credit for inconvenience it never happened

Cons:

Refrigerator did not work. Staff not available

2026-08-27 via Nuitee
G
Gloria couple us
3
Never again
Pros:

Location

Cons:

Breakfast
AC problem
Dog defecation in lobby

2026-08-22 via Nuitee
L
Lon family_with_children us
6
We stayed at two Holiday Inn Express & Suites on our trip that were heads much, much nicer.
Pros:

Location was good. Parking was easy.

Cons:

Carpets in front of elevator and in hallways were dirty.
Only one elevator was in service.
The breakfast was horrible. Cold eggs & breakfast potatoes. Bacon was raw.
Front desk staff was more interested in her phone than in taking care of checking us in.

2026-08-12 via Nuitee
C
Charlene family_with_children us
6
It was okay, I don’t think we would choose this hotel again.
Pros:

The location was nice and the size of the room was great

Cons:

It was dirty. The room wasn’t properly cleaned and they offered nothing due to this.

2026-08-10 via Nuitee
L
Lisa couple us
8
2026-08-09 via Nuitee
S
Samantha family_with_children us
8
All in all, a good stay. Just some minor details that would have made it perfect!
Pros:

Nice location and beds were comfortable. Nice layout. Breakfast was nice and the staff were very friendly and welcoming.

Cons:

We struggled getting the tv to work and the hotel bar out of a lot of things. No exhaust in the bathroom kinda sucked too.

2026-08-09 via Nuitee
B
Brianna family_with_children us
9
It was a great place to stay. Worth every buck
Pros:

The space and cleanliness

Cons:

The elevators kept acting up

2026-08-09 via Nuitee
A
ANTONIO extended_group ec
9
CHEVERE
Pros:

MUY BIEN TODO

Cons:

NADA

2026-08-06 via Nuitee
C
Colleen S family_with_children us
9
Very nice
Pros:

Staff was wonderful.

Cons:

I did not like the bedding too short to pull up and cover you

2026-08-05 via Nuitee
T
tracy solo_traveller us
10
My stay was amazing hotel was clean and very comfortable
Pros:

I didn’t eat the breakfast

Cons:

Everything was fine

2026-07-23 via Nuitee
A
Anttwon extended_group us
5
Pros:

well the room was night but the automatic blinds didn't work went to the bar computers didn't work

2026-07-23 via Nuitee
C
Catherine solo_traveller us
9
Pros:

The staff was very pleasant. Nice and clean. Breakfast had a lot of choices, it's was delicious.

Cons:

The toilet didn't always flush properly. We came in late from a concert, and there was no parking. Not just for us, but also others who came in behind us. We had to park at the front entrance in a line.

2026-07-21 via Nuitee
J
Jason couple us
10
Pros:

Beds were a little hard, but everything else was great.

Cons:

Beds were hard.

2026-07-21 via Nuitee
H
Holden couple us
10
Pros:

Great location, rooms are spacious and clean

2026-07-20 via Nuitee
C
Courtney solo_traveller us
10
2026-07-17 via Nuitee
T
Tammy solo_traveller us
10
I felt safe and cozy.
Pros:

I was staying there because my son is an intensive care at ross heart. So comfy and cozy
The breakfast is the best around. And the location was perfect.

Cons:

Nothing

2026-07-12 via Nuitee
R
Rebekah family_with_children us
7
The staff was friendly but the sleep wasnt good because of the noise and closeness of everyone.
Pros:

The breakfast was good but there wasn't enough food out for all the people at breakfast.

Cons:

When I booked the room it said the beds were in their own rooms and it was like a studio. Everything was in one room. Not what I booked. And the AC unit made noise all night.

2026-07-07 via Nuitee
M
Mallory family_with_children us
9
Pros:

Location was great

Cons:

It was a little less than clean and the pool has a leak but the gentleman taking care of it was fantastic!

2026-07-06 via Nuitee
N
N7065YCmelissaf Business
10
Stay here!
Pros:

Great place to stay! Clean, quiet, and had a good breakfast.

2026-07-01 via Tripadvisor
R
RTZ2 Couples Naples, Florida
4
Hotel used to be good but has gone downhill
Pros:

Leftover Food in microwave.
Lightbulb is out in closet.
HVAC system hard to set and air smells stale.
Front desk receptionists not look happy.
Ice machines do not work.
Staff mentions rumor that machines will be fixed after hotel is sold.

2026-06-29 via Tripadvisor