GOOD 9 HOTEL - Cahaya Kota Puteri

Hotels
8 (276 reviews)
39, Jalan Kota 2, Taman Cahaya Kota Puteri , Pasir Gudang , MY

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Lift / Elevator
Private check-in/check-out
Daily housekeeping
Street parking
See all facilities

Review Highlights

Pros:
Location
Affordable price
Friendly staff
Clean toilet
Cons:
Poor cleanliness
Unfriendly service
Unpleasant room smell

Categories

Cleanliness
6.14
Numerous complaints about dirty bed sheets and room conditions.
Service
8.11
Mixed reviews with some staff perceived as rude; however, some positive comments on friendliness.
Location
9.65
Location receives positive remarks, enhancing the overall experience.
Room Quality
5.6
Described as having stains and unpleasant smells, contributing to disappointment.
Amenities
8.63
Basic amenities met expectations, though some lacks were noted.
Value for Money
9.09
Affordability highlighted, which enhances perceived value.
Food and Beverage
8.64
Standard quality for this hotel tier.
Overall Experience
8.11
Mixed feedback creates a less favorable overall recollection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Convenient Location

  • Close proximity to Singapore Zoo, Night Safari, Holland Village and popular shopping destinations like ION Orchard Mall and Lucky Plaza.

Comfortable Rooms

  • Well-equipped rooms with air conditioning, flat-screen TV, and private bathrooms, ensuring a relaxing stay.

Great Services

  • Enjoy room service and a 24-hour front desk for any assistance during your stay.

Ready to experience a comfortable and convenient stay? Book your room at GOOD 9 HOTEL - Cahaya Kota Puteri now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 276 reviews
Cleanliness: 6.14
Service: 8.11
Location: 9.65
Room Quality: 5.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 8.11
K
Kevin • solo_traveller • my
8
2026-09-16 • via Nuitee
H
Hasan • solo_traveller • my
4
2026-09-13 • via Nuitee
Y
Yee • family_with_children • my
10
2026-09-13 • via Nuitee
C
Chen Chuan • couple • my
8
2026-08-31 • via Nuitee
A
Ann • solo_traveller • sg
10
2026-08-12 • via Nuitee
N
NUR AIN • solo_traveller • my
10
2026-08-02 • via Nuitee
H
Hawa Nabilah • couple • my
7
2026-07-13 • via Nuitee
I
Izzat fauzi • solo_traveller • my
1
2026-06-25 • via Nuitee
T
Tao • couple • sg
2
2026-06-05 • via Nuitee
P
Puvenindran • couple • my
9
2026-06-05 • via Nuitee
V
Vincent Jose Stansilaus • solo_traveller • my
8
Can be improved
Pros:

Helpful staffs. Spacious room and bathroom. Walking distance to eatery places. Clean.

Cons:

Noise from the nearby main roads. WiFi very bad. Towel stained.

2026-06-03 • via Nuitee
O
onn shen • couple • my
10
2026-05-30 • via Nuitee
A
Anpalagi • family_with_children • my
10
2026-02-11 • via Nuitee
Q
Qaisar • family_with_children • pk
10
2026-01-12 • via Nuitee
X
Xuan • couple • my
6
2026-01-07 • via Nuitee
R
Rizman • family_with_children • my
10
2025-12-26 • via Nuitee
N
Nurzalinda • couple • my
1
Bad experience.
Pros:

Location and aircond.

Cons:

Firstly, it took almost 30 minutes to settle just one customer during check-in. It was a Malay uncle wearing glasses, and he served poorly. We assume he might have been stressed due to work pressure because he didn’t smile and didn’t apologize for making us wait while attending to the previous customer. Or maybe, since he sees us as young and possibly unmarried, and because we are Malay, he might think we’re doing something wrong.

Secondly, the room was so-so. There were a few stains on the bed sheets, which you can refer to in the photos. The management should come down to check the hotel. The walls also had stains. When we were lying down, our bodies started to itch everywhere. We’re not sure when the bed sheets and pillowcases were last changed. We stayed for two nights. On the second day, we asked them to clean our room, but they only took out the rubbish, changed the towels, topped up mineral water, and swept. The bed sheets and pillowcases were still the same as the previous day. The cleanliness was very poor.

Thirdly, at check-out, a lady attended to us. Maybe we checked out a bit early, around 10:30 AM, but her facial expressions seemed double-edged. Overall, guys, think carefully before choosing to stay here.

2025-12-21 • via Nuitee
M
mohd feroz • couple • my
9
Good and awesome stay
Pros:

Affordable price

Cons:

The smell of the room..

2025-12-16 • via Nuitee
M
MUHAMMAD ALIFF • extended_group • my
9
2025-12-12 • via Nuitee
M
Muhamad • solo_traveller • my
8
2025-11-23 • via Nuitee