The Grand Palace Hotel

Hotels
9.2 (844 reviews)
The Grand Palace Hotel Guinea Conakry St , Addis Ababa , et

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Room cleanliness issues
Limited amenities
Loudness from gym

Categories

Cleanliness
8.34
Room cleanliness was pointed out as an issue with some guests noting unclean areas.
Service
9.81
Staff were frequently described as friendly and professional, with good service noted.
Location
9.35
The location was generally appreciated for its convenience and access.
Room Quality
8.8
Rooms were described as needing improvement, with some complaints about the quality.
Amenities
8.83
While some amenities were appreciated, there were concerns about standard offerings in the rooms.
Value for Money
9.79
Guests felt the hotel offered good value, particularly considering location and service.
Food and Beverage
8.84
Breakfast options were noted as limited at times, though some guests enjoyed local cuisine.
Overall Experience
9.81
Overall, the experience was mostly positive with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:43

Property Description

Luxurious Accommodation
The Grand Palace Hotel in Addis Ababa offers 5-star accommodation with a spa center, ensuring a luxurious stay for all guests. Selected rooms even come equipped with a kitchenette and minibar, providing added convenience and comfort during your visit.

Top-Notch Amenities
From a fitness center and free private parking to a shared lounge and a restaurant, this hotel boasts a range of amenities to cater to your every need. Additionally, guests can enjoy a bar, sauna, hot tub, and free WiFi throughout the property, promising a truly relaxing and enjoyable stay.

Convenient Location
Conveniently located in the Kirkos district, The Grand Palace Hotel is just 600 meters from the UNECA Conference Center. With popular attractions like the UN Conference Centre Addis Ababa and Addis Ababa Museum nearby, this hotel is the perfect choice for travelers looking to explore the city.

Book your stay at The Grand Palace Hotel now for a memorable and comfortable experience in Addis Ababa.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 844 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.79
Food and Beverage: 8.84
Overall Experience: 9.81
L
Lindizga solo_traveller ch
8
Addis...
Pros:

The staff were friendly and the hotel was clean

Cons:

N/A

2026-06-18 via Nuitee
T
Timothy solo_traveller ke
10
excellent
Pros:

excellent

Cons:

beer from outside not allowed

2026-06-15 via Nuitee
A
Amu couple de
2
Pros:

No aircon in a 5 star Resort? I ask 3 times to fixe the problem and no response!

Cons:

No swimming pool available ☹️

2026-06-09 via Nuitee
P
Peter Mwangangi extended_group ke
8
I booked the hotel for my colleagues and they were happy with the facility
2026-06-08 via Nuitee
M
May Ann solo_traveller ph
8
Good place to stay in Addis Ababa
Pros:

The staff were very kind and welcoming and breakfast was delicious. The bed was comfortable and the bathroom and bedroom were clean. Wifi connection was fast and reliable. Location was near major sights and good restaurants, and there is a small shop nearby where you can buy essentials if needed.

Cons:

It would be nice to have a proper table and chair in the room where I could have done some of my work, but this was not a very big issue -- I mainly worked from the bed or downstairs if I had a virtual meeting.

2026-06-03 via Nuitee
M
Mabika couple zw
2
Horrible
Cons:

The shower was not draining and someone had to come to clean it everytime i wanted to shower.

I had specifically requested for a room with good airflow and no carpet because of sinuses…and as you may have it, i was given a room without a window and asked to pay $100 extra to upgrade into a room with a window.

2026-06-02 via Nuitee
A
Amy extended_group ae
10
Pros:

Staff were so friendly and helpful. Breakfast had a good variety.

2026-06-02 via Nuitee
C
Camilly solo_traveller zw
10
2026-05-31 via Nuitee
D
Duku extended_group zw
7
I enjoyed my stay.
Pros:

The location was convenient for my engagements

Cons:

Room lighting was a bit dim without the bed side lamps.

2026-05-31 via Nuitee
D
Duku extended_group zw
7
My stay was a good experience.
Pros:

The location is convenient and secure.

Cons:

I did not have any bad experience.

2026-05-31 via Nuitee
E
Ebrahim46 couple sa
1
2026-05-27 via Nuitee
T
Tarisai solo_traveller zw
9
Pros:

Very good service, clean comfortable, great value for money

2026-05-27 via Nuitee
T
TOUMENI ABALO solo_traveller ch
8
Pros:

Bien

Cons:

RAS

2026-05-25 via Nuitee
H
hermelad2026 Couples
10
Stained Grand Palace Hotel in Ethiopia was great experience, Excellent Service we enjoyed staying in Grand Palace Hotel
Pros:

Stained Grand Palace Hotel in Ethiopia was great experience, Excellent Service we enjoyed staying in Grand Palace Hotel. Every staff member was a great experience
Thank you for your service. Hopefully, we'll see you again.

2026-05-24 via Tripadvisor
Y
Yirgalem solo_traveller us
8
2026-05-24 via Nuitee
A
Araya solo_traveller us
10
Pros:

The convince great customer service

Cons:

Nothing it was exceptional

2026-05-16 via Nuitee
D
Dag extended_group no
8
Pros:

The breakfast was good. Custom-made omelette was great! Service-minded staff on all levels. The bar was excellent, new and fresh - mush better since our last stay.

2026-05-16 via Nuitee
E
Eileen extended_group ca
8
We stayed on a stopover to Mozambique. The hotel was great. The hotel
Pros:

The location was great and the staff were wonderful.

2026-05-13 via Nuitee
I
Ismael solo_traveller ne
7
Pros:

Location

Cons:

The girl at the reception was not honest with me regarding the exchange rate and my change after I paid my rooms. I could see the exchange rate from dollar to birr displayed somewhere but I was not given the exact amount (a difference of almost 10$) my change after I paid in dollars. That was not all. After I kept quiet for the first one, then I realised when I got into my room, the amount they gave me in birr as my change (12k birr equivalent to 80$ according to them which was actually less that 70$) was actually not complete. They gave me 10k instead of 12k. The next day when I saw her, I deliberately asked how she gave me the day before, she said 12k. Then I told her that it was actually 10k, she said yeah I didn't actually have enough so I gave you 10k which she admitted. She still didn't give me that balance at the moment and asked me to wait until the next day after my check out, knowing that she wont be around. After my check out I had to remind her colleague who witnessed our discussion the day before, to please give me my remaining balance. He finally gave me but after that I realised that it still wasn't complete.
The money was not much (around 15$) but I don't like dishonesty.

2026-05-13 via Nuitee
C
cheikhmouhamedfadelk Business
10
Good faire breakfast Good and spa
Pros:

Good stay in the hôtel very fait Good breakfast and spa room are good

2026-05-09 via Tripadvisor