The Grand Palace Hotel

Hotels
9.2 (821 reviews)
The Grand Palace Hotel Guinea Conakry St , Addis Ababa , et

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Room cleanliness issues
Limited amenities
Loudness from gym

Categories

Cleanliness
8.34
Room cleanliness was pointed out as an issue with some guests noting unclean areas.
Service
9.81
Staff were frequently described as friendly and professional, with good service noted.
Location
9.35
The location was generally appreciated for its convenience and access.
Room Quality
8.8
Rooms were described as needing improvement, with some complaints about the quality.
Amenities
8.83
While some amenities were appreciated, there were concerns about standard offerings in the rooms.
Value for Money
9.79
Guests felt the hotel offered good value, particularly considering location and service.
Food and Beverage
8.84
Breakfast options were noted as limited at times, though some guests enjoyed local cuisine.
Overall Experience
9.81
Overall, the experience was mostly positive with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:43

Property Description

Luxurious Accommodation
The Grand Palace Hotel in Addis Ababa offers 5-star accommodation with a spa center, ensuring a luxurious stay for all guests. Selected rooms even come equipped with a kitchenette and minibar, providing added convenience and comfort during your visit.

Top-Notch Amenities
From a fitness center and free private parking to a shared lounge and a restaurant, this hotel boasts a range of amenities to cater to your every need. Additionally, guests can enjoy a bar, sauna, hot tub, and free WiFi throughout the property, promising a truly relaxing and enjoyable stay.

Convenient Location
Conveniently located in the Kirkos district, The Grand Palace Hotel is just 600 meters from the UNECA Conference Center. With popular attractions like the UN Conference Centre Addis Ababa and Addis Ababa Museum nearby, this hotel is the perfect choice for travelers looking to explore the city.

Book your stay at The Grand Palace Hotel now for a memorable and comfortable experience in Addis Ababa.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 821 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 9.79
Food and Beverage: 8.84
Overall Experience: 9.81
T
Tarisai solo_traveller zw
9
Pros:

Very good service, clean comfortable, great value for money

2026-05-27 via Nuitee
E
Ebrahim46 couple sa
1
2026-05-27 via Nuitee
T
TOUMENI ABALO solo_traveller ch
8
Pros:

Bien

Cons:

RAS

2026-05-25 via Nuitee
H
hermelad2026 Couples
10
Stained Grand Palace Hotel in Ethiopia was great experience, Excellent Service we enjoyed staying in Grand Palace Hotel
Pros:

Stained Grand Palace Hotel in Ethiopia was great experience, Excellent Service we enjoyed staying in Grand Palace Hotel. Every staff member was a great experience
Thank you for your service. Hopefully, we'll see you again.

2026-05-24 via Tripadvisor
Y
Yirgalem solo_traveller us
8
2026-05-24 via Nuitee
A
Araya solo_traveller us
10
Pros:

The convince great customer service

Cons:

Nothing it was exceptional

2026-05-16 via Nuitee
D
Dag extended_group no
8
Pros:

The breakfast was good. Custom-made omelette was great! Service-minded staff on all levels. The bar was excellent, new and fresh - mush better since our last stay.

2026-05-16 via Nuitee
I
Ismael solo_traveller ne
7
Pros:

Location

Cons:

The girl at the reception was not honest with me regarding the exchange rate and my change after I paid my rooms. I could see the exchange rate from dollar to birr displayed somewhere but I was not given the exact amount (a difference of almost 10$) my change after I paid in dollars. That was not all. After I kept quiet for the first one, then I realised when I got into my room, the amount they gave me in birr as my change (12k birr equivalent to 80$ according to them which was actually less that 70$) was actually not complete. They gave me 10k instead of 12k. The next day when I saw her, I deliberately asked how she gave me the day before, she said 12k. Then I told her that it was actually 10k, she said yeah I didn't actually have enough so I gave you 10k which she admitted. She still didn't give me that balance at the moment and asked me to wait until the next day after my check out, knowing that she wont be around. After my check out I had to remind her colleague who witnessed our discussion the day before, to please give me my remaining balance. He finally gave me but after that I realised that it still wasn't complete.
The money was not much (around 15$) but I don't like dishonesty.

2026-05-13 via Nuitee
E
Eileen extended_group ca
8
We stayed on a stopover to Mozambique. The hotel was great. The hotel
Pros:

The location was great and the staff were wonderful.

2026-05-13 via Nuitee
C
cheikhmouhamedfadelk Business
10
Good faire breakfast Good and spa
Pros:

Good stay in the hôtel very fait Good breakfast and spa room are good

2026-05-09 via Tripadvisor
J
Joseph solo_traveller ng
10
Beautiful welcoming and exciting.
Pros:

I liked your staff attitude: one I remember vividly was Mr Ayele Wallel.... (sorry I don't remember his full name). From my first day until I left, all the times we met, his cheerfulness created a really friendly environment for me... given that I am a rather shy person. Also, the one young man (whose name i unfortunately forgot to ask), who attended to us during complementary breakfast sessions; He was an excellent person on that job, especially towards strangers. He introduced me to "marketo coffee". He is a very young man, dark in complexion, with a good smile. These persons left a good impression on my concerning your facility and I can think of no other place to stay next time I am in Addis. Your entire staff were amazing, and I am sure all receptionist and breakfast attendants will remember Joseph in 616... 😃

Cons:

I loved everything.

2026-05-09 via Nuitee
N
neemao359 Business
10
Would visit again!
Pros:

Lovely place and pleasant experience

2026-05-08 via Tripadvisor
B
bettinagU802AA Solo travel
10
An exceptional hotel !
Pros:

I had an exceptional stay at this hotel with truly kind and attentive staff, from security to reception, breakfast, and housekeeping. Everyone was extremely helpful.
Regarding the room, it was spacious, clean with a beautiful view of them at Addis.
I highly recommend this charming hotel and thank you again to all the staff !

Bettina

2026-05-08 via Tripadvisor
J
josephmomohv Solo travel
10
Most serene hotel I have stayed at.
Pros:

In all, I've had the best experiences so far hospitality. The staff in your facility were the most amazing... especially the ones attending the breakfast table. Their services were topnotch. The location and cleanliness of your hotel and rooms are great. Please give a big kudos to your cleaners. They deserve great commendation.
I can't itemise my experiences, but trust me that I did not get any negative vibe while at the Grand Palace hotels.
Good job.

2026-05-08 via Tripadvisor
F
foreveronward Couples Prophetstown, Illinois
8
Authentic Experience!
Pros:

We really enjoyed our stay in this hotel in a local neighborhood. It is not for people that want the Hyatt, Hilton, or Sheraton - it is people who want to feel the culture. We happened to be staying there on my husband’s birthday and they upgraded us to a suite and had a dessert with candle at breakfast. The staff is superb - kind, nice and very accommodating. The included transfer to the airport was a nice perk. Since the hotel is more local you need to expect that level of comfort. The AC was not working - I am not 100% sure they have any? While it was cooler outside due to the elevation - our room was stuffy. They gave us a fan to use to draw in air from the outside - it rattled so loud we could not use it at night. We had to ask for towels one night since they forgot - the carpet had several spots - but all of this did not diminish our wonderful stay. We would go back! Thank-you!

2026-05-07 via Tripadvisor
B
Ben Chiekh solo_traveller tn
7
2026-05-07 via Nuitee
A
Amged B Shwehdy solo_traveller ly
8
2026-05-05 via Nuitee
2
2023RoamIfIWantTo Solo travel Milwaukee, Wisconsin
10
The Best In Addis Ababa
Pros:

I stayed twice at The Grand Palace Hotel in Addis Ababa. The staff is above and beyond polite and courteous without being stuffy, and with a sense of humor. The rooms are spacious and comfortable with the King Deluxe Rooms offering unparalleled panoramic views of the Addis Ababa skyline (just be warned there is no air conditioning, but with the cooler climate of Addis Ababa, air conditioning isn’t really a necessity). The restaurant in the hotel makes a delicious feast. Thank you most kindly and graciously to the wonderful staff of The Grand Palace Hotel in Addis Ababa, Eithiopia!🫶🏻🇪🇹

2026-05-03 via Tripadvisor
E
ELIE solo_traveller lb
7
Pros:

nice staff

Cons:

the is no AC in The ROOM

2026-05-03 via Nuitee
N
Ncube solo_traveller zw
8
I had a pleasant stay
Pros:

Everything was great , staff was friendly and helpful. I also like their complementary gym and sauna

Cons:

None

2026-05-03 via Nuitee