Zensus Eco Boutique Hotel

Hotels
•
Independent
9.4 (68 reviews)
Costera 11, Bacalar, QROO, 77930 , Bacalar , MX
52-983-1369501

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Free self parking
Free cooked-to-order breakfast

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food

Categories

Cleanliness
9.31
The place is clean and well-maintained, according to multiple guests.
Service
9.78
Staff like Jose Luis, Laura, and Ines received high praise for their service.
Location
9.32
Location is convenient and accessible, as noted by several guests.
Room Quality
9.27
Rooms are comfortable and well-equipped for a pleasant stay.
Amenities
9.3
Amenities meet expectations for the quality of the hotel.
Value for Money
9.26
Overall good value for the quality offered, as highlighted by guests.
Food and Beverage
9.31
Food received positive feedback for being enjoyable.
Overall Experience
9.68
Guests express feeling at home and highly recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:28

Property Description

Experience a serene escape at Zensus Eco Boutique Hotel, where eco-friendly luxury meets natural beauty.

Recreational Bliss
Dive into relaxation with our outdoor pool surrounded by lush landscapes. Enjoy complimentary wireless internet access throughout the hotel for easy connectivity.

Culinary Delights
Savor every moment with a satisfying meal at our restaurant, and unwind with your favorite drink at our inviting bar/lounge. Start your day with a complimentary cooked-to-order breakfast, served daily.

Comfortable Accommodations
Retreat to one of our ten cozy guest rooms featuring modern conveniences, including safes and daily housekeeping. Irons and ironing boards are available upon request to keep you looking sharp.

Book your stay at Zensus Eco Boutique Hotel now for an unforgettable getaway!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 68 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
S
Stefan • couple • de
8
Schnuckelige Anlage
Pros:

Kleine Bungalows im Dschungel mit einem kleinen erfrischenden Pool. Das Frühstück kann von einer Karte gewählt werden, schmeckte aber immer gut. Jorge spricht englisch und berät einem gut bei Ausflügen. Wir haben uns wohl gefühlt.

Cons:

Die Bungalows könnten etwas mehr Ablagen für nasse Sachen oder Handtücher haben. Leider sind im Zimmer kein Safe oder eine Minibar (kann man an Rezeption aufbewahren).
Die Sitzgarnitur vor dem Bungalow war schon etwas alt und rostig. Die kaputten und rostigen Liegen am Pool sollten getauscht werden.

2026-04-13 • via Nuitee
M
Mohamed • couple • fr
10
Parfait pour visiter Bacalar et la lagune des sept couleurs
Pros:

Très bel endroit. Les lodges sont séparés , entourés de végétation tropicale et très calme. Belle piscine .
Très bon petit déjeuner . personnel accueillant attentionné et souriant. Bref que de bons moments

Cons:

Ras

2026-04-01 • via Nuitee
R
Rick • couple • nl
10
Pros:

Het was een erg mooi en volgens mij net opgeknapt hotel! Het personeel was heel erg vriendelijk en behulpzaam! Wat leuk was aan het ontbijt is dat je elke dag een ander ontbijt keuze kon maken. Verder was er een heerlijk zwembad waar je vanaf je cabine gelijk in kan springen als je wilt :) Wij hebben erg genoten.

Cons:

Het enige minpuntje als ik al iets moet noemen is de locatie. Het is 35 min lopen naar het centrum maar voor 70 pesos (3,45 euro) ben je in 5 min in het centrum!

2026-03-19 • via Nuitee
C
charlène • couple • fr
9
Pros:

Super emplacement, personnel très sympathique et attentionné. RAS, je recommande.

2026-03-18 • via Nuitee
D
David • couple • fr
9
Très bien
Pros:

La proximité du centre ville
La mise à disposition d un parking

Cons:

Rien

2026-03-17 • via Nuitee
C
Corrie • couple • us
10
Pros:

Beautiful kept ground and wonderful location. Very charming bungalows and a delicious breakfast to start your day. I hope to be back!!

2026-01-30 • via Nuitee
A
Ashri • couple • il
5
2026-01-29 • via Nuitee
J
Jakub • couple • pl
9
Świetne 3 dni w Bacalar
Pros:

Dobre śniadanie, miły Pan właściciel, dobrze utrzymane domki. Kameralny obiekt, na uboczu.

2026-01-27 • via Nuitee
C
Christoph • solo_traveller • de
9
2026-01-25 • via Nuitee
K
KATIA • couple • mx
10
Cabañas muy lindas y cómodas
Pros:

Las cabañas están super lindas, frescas y muy cómoda. La cama también es muy comoda.
la alberca esta muy agusto. en realidad todas las instalaciones. muy practico que tenga estacionamiento. No es beach front pero esta caminable a clubs de playa. El desayuno que incluía también estuvo muy rico y bien servido

Cons:

a nosotros no nos tocó el bar pero no se si fue por temporada baja.

2026-01-19 • via Nuitee
J
Jackie • solo_traveller • gb
10
Pros:

Staff were brilliant, couldn't do enough for us, very warm, exceptionally friendly, professional & very welcoming. Ines was especially wonderful.

Cabins were beautifully decorated & almost everything you needed for a short stay..

Clean, attention to detail with the daily housekeeping & generally well maintained property at least from what we could see.

Daily water

Cons:

Coffee/ tea in the room would be very welcomed.

Bit more variety/ choice at breakfast., as vegetarians we were a bit more limited.

Would be good if there were big size refillable bottles of body wash/ shampoo etc in the bathroom rather than lots of tiny bottles & proper barista coffee/teas with plant milk available.. minor things.

2026-01-18 • via Nuitee
X
Xavier • couple • fr
10
2026-01-16 • via Nuitee
M
Mariasilvia • couple • it
9
A nice place and a welcoming host, near to interesting spots
Pros:

The breakfast was good and abundant, the owner is super-nice and available to provide informations about Bacalar and sorroundings. The place is nice and tranquil. there is a private parking.
The place is in a good position to reach Bacalar town centre and a couple of good spots like Los Rapidos or Cenote Cocalito, both good places to see the stromatolites.

Cons:

can't really find something that I did not like.

2026-01-16 • via Nuitee
L
lucile • couple • fr
10
Merveilleux ❤️
Pros:

Jose-Luis, le propriétaire, est aux petits soins ! Le petit déjeuner est délicieux et notre hôte nous a aidés à trouver un tour de la lagune et des taxis. Merci José-Luis !

Cons:

Ce n’est pas quelque chose que nous n’avons pas aimé mais une chose à noter : l’hôtel ne donne pas sur la lagune. Il est n’est pas non plus au centre de la ville. Ce n’était pas un problème pour nous mais je préfère préciser.

2026-01-14 • via Nuitee
B
BIANCA AMARAL • couple • br
10
Pros:

Os dias na Zensus Boutique foram espetaculares!
O Anfitrião Jose Luiz nos recebeu maravilhosa bem!
O Café da manhã preparado por ele, é uma delícia!
Super recomendamos a Zensus Hotel.
Muito educado e nos deu excelentes dicas para passeios.

2026-01-13 • via Nuitee
A
Antony • couple • fr
10
Pros:

Mon coup de coeur ! Cadre magnifique, chambre confortable, petit déjeuner excellent, hôte adorable.
Je recommande à 100 %

2026-01-13 • via Nuitee
M
Mario • couple • ch
8
2026-01-13 • via Nuitee
C
Catherine • couple • it
6
Pros:

Il potenziale c'è, il concetto di bungalow è molto carino, anche se sicuramente non è il tipo di struttura che fa per me.

Cons:

Prezzo eccessivo e colazione piuttosto scarsa (anche se buona).

2026-01-11 • via Nuitee
L
laura • couple • fr
10
2026-01-11 • via Nuitee
F
Francesco • couple • it
10
Bellissimo e rilassante
Pros:

Tutto

2026-01-08 • via Nuitee