MUZE Hotel Dusseldorf - Handwritten Collection

Hotels
Handwritten Collection
9 (836 reviews)
126 Prinz-Georg-Straße , Düsseldorf , de

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable amenities
Cons:
Room size
Breakfast selection
Check-in delays

Categories

Cleanliness
8.58
Most reviews highlighted cleanliness positively; however, some indicated issues with the preparation of rooms.
Service
9.55
Staff was described as friendly and accommodating, despite some delays during check-in.
Location
9.59
The hotel location was frequently praised for its proximity to key areas.
Room Quality
8.54
Room sizes were noted as small, but comfort level was generally high.
Amenities
9.07
Amenities like the Japanese toilet and coffee machine received positive comments.
Value for Money
9.03
Mixed reviews on breakfast value, but overall costs were considered fair.
Food and Beverage
8.08
Breakfast selection received criticism, impacting overall perception.
Overall Experience
9.55
Overall positive experiences were recorded, with some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:39

Property Description

Luxurious Accommodation

Muze Hotel in Düsseldorf offers a luxurious stay with modern amenities. The rooms feature flat-screen TVs, air conditioning, and private bathrooms, ensuring a comfortable experience for guests. Some rooms even come with a balcony for a touch of outdoor relaxation.

Convenient Facilities

Guests can enjoy free WiFi throughout the property, room service, and a 24-hour front desk for any assistance they may need. The hotel also provides luggage storage, making travel arrangements hassle-free for visitors.

Prime Location

Located near popular attractions like Koe-Bogen and Theater an der Kö, Muze Hotel is the perfect choice for travelers interested in exploring the cultural scene of Düsseldorf. Book your stay now and experience the best of what the city has to offer.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 836 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
E
Erik solo_traveller se
8
2026-05-27 via Nuitee
C
Christoph Jüngling solo_traveller de
7
Es ist sehr fast luxuriöse Hotel
Pros:

+ Straßenbahn kann zu D-Schloß Jägerhof neben MUZE-Hotel hinfahren.
+ Zimmer und Badezimmer sehen so schön aus.
+ Toiletten hat auch Popodusche dabei.
+ Sessel, Safe und Kühlschrank sind dabei.
+ Im Bett hat gut geschlafen.
+ Frühstück haben alles gut Essen. Aber...
+ Klimagerät hat schön abkühlen. Draußen war Hitze.
+ Fernsehen läuft gut an. Aber....
+ Wasserspende neben Haupttor noch verfügbar.

Cons:

-Frühstück: Rührei ist nicht frisch Eier, sondern Vollei
- Kein Bacon dabei.
- Gekochte Eier ist durch. Ich brauche 6 minütige Eier, drin Eigelb ist schön weich.
- Kein heiß Kaba.
- Fernsehen: Netflix und Prime müssen selber Konto anmelden. Das ist blöd, wer hat kein Konto für App dabei.
- Fernsehen hat kein Untertitel dabei.
- Badezimmer: Kleine Spiegel mit Vergrößern ist defekt oder Batterie schon gebraucht.

2026-05-25 via Nuitee
A
Adam solo_traveller cz
9
Pros:

Cleanliness, comfort, everything very nice

2026-05-25 via Nuitee
M
Mehrzad solo_traveller dk
5
Good location, friendly staff, fair stay for a couple of nights stay. But I would not go there again.
Pros:

The location

Cons:

No toiletries, no slippers, no iron, sheets were not clean. Poor breakfast and coffee. Very noisy at nights with all the sirens going off.

2026-05-20 via Nuitee
Ярило solo_traveller ua
10
2026-05-20 via Nuitee
Дамянова solo_traveller de
9
Pros:

Локацията е отлична,посрещнаха ни с усмивка, камериерката беше на ниво,изпратиха ни въпреки ранния час

2026-05-18 via Nuitee
L
Lisa couple de
6
Gutes Hotel, was aber an der Klimatisierung der Zimmer arbeiten sollte.
Pros:

Das war die zweite Buchung dieses Hotels, welches von der Lage sehr gut passt. Die Zimmer sind klein aber sehr schön ausgesattet, das ganze Hotel ist im Retro Look gehalten.
Das Frühstück bei der ersten Übernachtung war sehr gut!

Cons:

Die Klimaanlagen leißen sich bei beiden Übernachtungen nichst steuern: Beim ersten Mal viel zu warm, beim zweiten Mal haben wir gefrohren, weil es so kalt im Zimmer war. Antwort der Rezeption, weil sich das Panel nicht bedienen ließ: Ausschalten/ Regulieren geht nicht, bitte die Zimmerkarte nicht einstecken, was auch nur bedingt geholfen hat.
Keine Zimmerkarten einstecken heißt aber auch, dass es keinen Strom zum Laden gibt, nicht so gut, wenn man z.B. auf den Handy-Wecker für den frühen Flug angewiesen ist.

2026-05-12 via Nuitee
F
Frans couple be
10
Het was uitstekend en ook vlak bij de groene zone én kort bij het stadscentrum
Pros:

Uitstekend ontbijt, vriendelijk en behulpzaam personeel, rustige kamer

Cons:

Niets, alles perfect

2026-05-07 via Nuitee
M
Marko solo_traveller de
8
2026-05-05 via Nuitee
S
Shahidi solo_traveller de
7
2026-05-01 via Nuitee
S
Stroetmann solo_traveller de
8
2026-04-29 via Nuitee
M
Michael family_with_children de
10
2026-04-27 via Nuitee
T
Timur solo_traveller tr
1
2026-04-26 via Nuitee
T
Thierry solo_traveller fr
8
2026-04-26 via Nuitee
C
Chris couple nl
7
2026-04-25 via Nuitee
D
Dirk solo_traveller de
9
2026-04-25 via Nuitee
U
Ugur Engin extended_group tr
9
Cons:

slippers would be nice

2026-04-20 via Nuitee
A
Alice solo_traveller nl
9
Pros:

Goede ligging en uitstekende faciliteiten

Cons:

Wel prijzig!

2026-04-20 via Nuitee
S
Stella extended_group be
1
Disgraceful and sub-par, definitely won't come back or recommend this hotel.
Pros:

Interior was nice and rooms seemed fairly clean.

Cons:

The rooms were about 29°C hot in mid-April with no air con which other guests had also complained about to no avail. The amenities were sub-par: no kettle, clothes rail right above the coffee machine in the closet and no hooks or anything to hang items longer than 20 cm, cheap hairdryer drilled to the wall. No cotton pads, no slippers, no body lotion, no robe. The hotel staff was incredibly rude and unhelpful.

2026-04-20 via Nuitee
C
Christophe St. solo_traveller lu
9
2026-04-19 via Nuitee