JAM Porto

Hotels
8.7 (2343 reviews)
Rua de Frei Heitor Pinto 67 , Porto , pt

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast management

Categories

Cleanliness
8.28
Some issues mentioned regarding cleanliness, such as crumbs on the floor and inadequate room整理.
Service
9.25
Consistently positive comments about staff being friendly and helpful.
Location
9.29
Great location with easy access to public transport and close to attractions.
Room Quality
8.24
Some concerns about room comfort and natural light, but still clean and comfortable.
Amenities
8.77
Amenities are good, but some were lacking (e.g., bar accessibility, breakfast management).
Value for Money
8.73
Generally good value, though some guests felt breakfast was overpriced.
Food and Beverage
8.28
Breakfast was mentioned positively but had issues with availability.
Overall Experience
8.75
Overall positive experiences but with some notable frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Experience luxury at Outsite Porto Mouco, a 4-star hotel in Porto offering air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with modern amenities including a flat-screen TV and a safety deposit box for your convenience.

Relaxing Outdoor Spaces
Unwind by our outdoor swimming pool or take a stroll in the tranquil garden and terrace. Enjoy the beautiful surroundings and soak up the sun in style during your stay with us.

Convenient Location
Conveniently located just 800 meters from Campanha Train Station, our hotel is easily accessible. Explore Porto with ease as Sao Bento Metro Station and Train Station are nearby. Book your stay at Outsite Porto Mouco for a memorable experience.

Important information:

Please note that parking is subject to availability upon arrival and cannot be reserved in advance. While we strive to accommodate all guests with parking-inclusive rates, spaces are allocated on a first-come, first-served basis.

The property is not liable for any damages, theft, fire, or other incidents involving vehicles parked on the premises. Guests park at their own risk, and we recommend securing your vehicle and valuables appropriately.

Any damage or loss to the property caused by guests will incur a charge that will be shared and agreed on during check-in up to €250. Damages will be charged to the credit card provided at the check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2343 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
C
Connor couple gb
10
2026-07-25 via Nuitee
C
Connor couple gb
10
2026-07-25 via Nuitee
P
Paulo couple pt
8
Agradável
Pros:

Da localização, da arquitetura e da piscina

Cons:

Chegamos às 17: 00 h, cerca de meia hora depois de termos feito a reserva; curiosamente, tivemos de esperar para aceder ao quarto, pois ainda não estava limpo . Se o checkout dos quartos é às 11:00h , não percebi porque razão o quarto não estava pronto.

2026-07-24 via Nuitee
M
Marijn solo_traveller nl
9
2026-07-22 via Nuitee
R
Randyulli couple pt
10
2026-07-21 via Nuitee
B
Brittany solo_traveller ca
9
Great vibes, friendly staff, cool neighbourhood and good food!
Pros:

Staff were super friendly, the breakfast was excellent and the hotel was beautiful! Had a great stay at JAM and would totally book their hotel again.

Cons:

I had trouble staying connected to the wifi, and the A/C control didn't work in my room so it was a bit hot at night but otherwise it was wonderful.

2026-07-21 via Nuitee
V
Vânia couple pt
10
Cons:

No pequeno almoço não existir pão fatiado e se os hóspedes a cortar

2026-07-20 via Nuitee
M
Marco extended_group pt
8
2026-07-20 via Nuitee
L
Laurence solo_traveller fr
7
2026-07-18 via Nuitee
R
Rebecca solo_traveller gb
9
A week away
Pros:

The room was large & comfortable, the bed especially.

Cons:

Nothing was poor/bad.

2026-07-18 via Nuitee
E
Espinosa Fernandez solo_traveller es
10
Atención personal de 10
Pros:

El Hotel muy bonito y cómodo, instalaciones hermosas con magníficas terrazas y zona verde,el personal súper amable y cualificado

Cons:

El hotel estaba en obras y como es normal cuando haces una obra estaba todo un poco desordenado.

2026-07-17 via Nuitee
F
frida couple se
9
2026-07-14 via Nuitee
F
Ferreira solo_traveller pt
10
2026-07-13 via Nuitee
M
Medeiros couple pt
10
Uma insperiencia incrível
Pros:

Todo, o quarto, a área da piscina…

Cons:

O simples facto de estar em obras mas isso é normal

2026-07-13 via Nuitee
D
Daniel solo_traveller se
9
2026-07-12 via Nuitee
I
Iolanda solo_traveller pt
9
2026-07-11 via Nuitee
E
Edgar solo_traveller pt
6
Cons:

Estava em obras com ruído logo de manhã cedo.

2026-07-10 via Nuitee
D
donna solo_traveller fr
8
Would stay again for sure.
Pros:

Loved the size of my room. Everything was clean and comfortable!

Cons:

The pool was a little small but I was grateful for it just the same. My daughter had a room as well and there was not consistency with kitchen items in rooms. She had cutlery, I had none. I had to ask for cutlery and glasses. After room service the next day they removed items again. But a minor complaint.

2026-07-10 via Nuitee
R
Ricardo couple pt
10
2026-07-06 via Nuitee
C
Cainzos Ares solo_traveller es
8
2026-07-06 via Nuitee