ibis London Sutton Point

Hotels
•
ibis
8.2 (2509 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2509 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
E
E • couple • gb
1
Receptionist was being discriminatory and also if there is a£100 deposit to stay. You should at least tell someone befor
Pros:

Nothing

Cons:

Nothing

2026-10-15 • via Nuitee
M
Mohammad • solo_traveller • us
8
Pros:

Nice rooms. Nice hotel staff.

Cons:

Just wish there was a fridge in the rooms.

2026-10-14 • via Nuitee
A
Alkhaldi • couple • kw
10
2026-10-14 • via Nuitee
J
Jonathan Clayton1978 • solo_traveller • gb
7
Pros:

cheap and easy check in

Cons:

restaurant menu and lack of facilities

2026-10-14 • via Nuitee
J
John • couple • us
7
2026-10-14 • via Nuitee
A
Amandine • family_with_children • fr
1
Pros:

Ils ne sont pas du tout commerçant ,pas agreable, je devais passé la nuit avec ma fille mais j'ai fini a l'hôpital pr cette dernière et ils m'ont tout de même prélever la nuit. C'est inadmissible.de plus on doit payer seulement en carte de crédit alors que nous avions seulement du cash

2026-10-14 • via Nuitee
A
Abhy_mjee • solo_traveller • in
10
Pros:

What really sets this Ibis hotel apart is its staff. From arrival to departure, every single team member was professional, courteous, and eager to assist.

Nothing was ever too much trouble—whether it was accommodating a late check-in, answering questions about transport, or ensuring breakfast was fresh and pleasant. Their warm hospitality added so much value to my stay. A huge thank you to the entire team for making my visit so comfortable!

2026-10-13 • via Nuitee
J
Jeroen • couple • nl
8
Helemaal prima.
Pros:

Prima kamers, schoon ruim

Cons:

Eigenlijk niets

2026-10-13 • via Nuitee
W
Wajihuddin Ahmed • solo_traveller • de
10
2026-10-13 • via Nuitee
L
Līga • extended_group • lv
10
2026-10-12 • via Nuitee
R
Rebecca • couple • gb
7
Excellent location for a night away
Pros:

Clean and comfortable room. Good nights sleep. Even though you’re in the city centre you can’t hear a lot of noise as the windows have good sound proofing. Location is great. Right next to Sutton train station and all the shops in the street.

Cons:

£15 for parking seems a lot, and there are only a limited number of spaces above ground.

2026-10-12 • via Nuitee
T
Tobias • solo_traveller • de
8
Pros:

Zimmer personal

Cons:

Kühlschrank fehlt

2026-10-11 • via Nuitee
M
Matthew • family_with_children • gb
8
2026-10-10 • via Nuitee
F
frya • couple • gb
10
2026-10-10 • via Nuitee
S
Sam • couple • gb
10
2026-10-09 • via Nuitee
E
Emma Howes • solo_traveller • ie
8
2026-10-09 • via Nuitee
R
Rodrigo • couple • pt
8
2026-10-09 • via Nuitee
S
Sanela • couple • gb
3
Not good.
Pros:

The food was nice.

Cons:

The rooms and facilities. Nothing worked how it was supposed to; even when I upgraded the room it was worse actually.

2026-10-08 • via Nuitee
T
Ticia007 • solo_traveller • gb
8
2026-10-07 • via Nuitee
B
Brian • solo_traveller • gb
10
Good value for money
Pros:

Very cosy room and comfortable and was very clean.

Cons:

The TV was very small for the size of the wall.

2026-10-07 • via Nuitee