ibis London Sutton Point

Hotels
•
ibis
8.2 (2393 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , gb

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Children allowed

Facilities

Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2393 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
S
Soner • family_with_children • tr
7
Cons:

Havlu eksik

2026-05-30 • via Nuitee
M
Maria • solo_traveller • gb
10
2026-05-30 • via Nuitee
B
Bielecki • extended_group • gb
8
I'd stay again.
Pros:

Great location.
Room at back of hotel, away from the ring road, do nice and quiet.

2026-05-29 • via Nuitee
A
annette • couple • fr
8
Hôtel calme et très proche de l'autoroute. La gare est toute proche pour rejoindre le centre .
Pros:

l'hôtel est très bien situé , tout proche de la gare avec parking . Très complet pour un breakfast anglais !

Cons:

la douche est très glissante ! Il manque un peu d'ingrédients pour un petit déjeuner classique ( confiture, miel , viennoiseries...)

2026-05-27 • via Nuitee
J
Jeff • couple • gb
8
A very comfortable stay and clean hotel.
Pros:

The hotel was nice with a straightforward check in process. The restaurant was comfortable and food and drink was good. Room was quiet and the air conditioning worked well.

Cons:

It would have been nice to have been told we were in a disabled room because the mirrors were lower, and the shower was quite slippery. We could not adequately use the mirror in the bathroom, and the mirror in the room was dark due to lighting.

2026-05-26 • via Nuitee
C
César • solo_traveller • pe
10
Pros:

La.atencion

Cons:

Todo bien

2026-05-26 • via Nuitee
A
Ahmed • solo_traveller • gb
9
2026-05-25 • via Nuitee
J
Jill • couple • gb
4
Disappointing compared with previous Ibis.
Cons:

The air con in the room wasn’t working properly on the hottest day of the year. And no windows could be opened! Also I had to ask reception for breakfast tea bags and a hand towel .

2026-05-25 • via Nuitee
S
Stephen • couple • gb
8
2026-05-25 • via Nuitee
D
Daniele • solo_traveller • it
9
2026-05-24 • via Nuitee
K
Karen • couple • gb
10
2026-05-24 • via Nuitee
I
Ishmael • couple • gb
1
2026-05-23 • via Nuitee
F
Fabiane • couple • gb
1
2026-05-22 • via Nuitee
J
JC • solo_traveller • gb
9
Pros:

Clean room. Very helpful staff parking easy.

Cons:

Room was very cold when we arrived

2026-05-21 • via Nuitee
T
TURAÇ • couple • gb
8
2026-05-18 • via Nuitee
B
Bozena • solo_traveller • pl
9
2026-05-18 • via Nuitee
L
Lisa • solo_traveller • gb
10
2026-05-18 • via Nuitee
L
Lorraine • couple • gb
6
Cons:

Better lighting in the rooms and corridors.

2026-05-17 • via Nuitee
S
Sarah • solo_traveller • gb
6
2026-05-15 • via Nuitee
M
Myriam • couple • fr
9
2026-05-13 • via Nuitee