ibis London Sutton Point

Hotels
•
ibis
8.2 (2509 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 2509 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
O
Oliver A • solo_traveller • de
4
Cons:

Die Gänge in den Stockwerken waren sehr dreckig, mit vielen Flecken auf dem Boden und gleichzeitig waren überall Krümel, zumindest auf dem Stock, auf dem ich war, dem fünften Stock, aber auch dem dritten Stock, wo ich zuerst eingecheckt war. Das erste Zimmer konnte ich nicht nehmen, da das Badezimmer zwischen den Fliesen Schimmel hatte. Das Zimmer war generell etwas stehende feuchte Luft und hatte einen entfeuchter hinter dem Vorhang stehen. Es liegt vermutlich daran, dass die Fenster nicht offenbar sind. Nach einer kurzen Beschwerde habe ich anstandslos ein neues Zimmer bekommen. Dieses hat ein offenbares Fenster. Allerdings war im Badezimmer ebenfalls leichter Schimmel zu erkennen, das hab ich allerdings erst am nächsten Morgen gesehen. Ich war immer entfernen von diesem Hotel, es scheint mir allerdings, dass es relativ wenig Investment in die Instandhaltung getätigt wird. Schade!

2026-08-08 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

Rooms clean and good size. Bed comfortable, blackout curtains worked well. Very quiet.
Bathroom clean and good size ,as was the shower.
Towels supplied. Rooms cleaned in the mornings.
Overall a good place to stay.

Cons:

Nothing to complain about. Out stay was comfortable.

2026-08-08 • via Nuitee
N
Nathan • solo_traveller • ca
3
2026-08-07 • via Nuitee
K
Karsten • solo_traveller • de
8
Pros:

Frühstücksraum mit Ausblick

Cons:

Farblose dunkle Zimmer und Einrichtung, unser Zimmer hatte keinen Ausblick 2m zur betonwand

2026-08-06 • via Nuitee
M
Maeve • solo_traveller • gb
10
2026-08-05 • via Nuitee
D
David • couple • gb
9
2026-08-05 • via Nuitee
S
Suzanne • solo_traveller • gb
8
2026-08-04 • via Nuitee
P
Peter • solo_traveller • gb
1
Will avoid at all costs - will never stay here again
Pros:

Nothing

Cons:

I had no pre-paid so I was not allowed into my room on the 2nd night despite me working 16 hours. My credit card did not work. I could have sorted this the first night I checked in but was not told about this issue

2026-08-04 • via Nuitee
A
Alexandra • couple • gb
9
2026-08-03 • via Nuitee
K
Kelly • couple • gb
8
2026-08-03 • via Nuitee
L
Laura • solo_traveller • gb
9
Pros:

Comfy bed and nice room

2026-08-03 • via Nuitee
C
Coleby • solo_traveller • gb
9
The staff were brilliant, polite, helpful and friendly
Pros:

Close to station, eating places, and town

Cons:

Clean beds clean and comfortable

2026-08-02 • via Nuitee
T
Tracey • solo_traveller • gb
9
Family time within easy reach
Pros:

Location

Cons:

Carpets are worn in corridors and give a lower feel for the whole building

2026-07-25 • via Nuitee
A
Adam • couple • gb
4
Cons:

Window didn’t open no air con very hot

2026-07-24 • via Nuitee
S
Sue • couple • gb
8
Just what we expected and needed after a stressful day.
Pros:

Breakfast area a bit cramped. Selection was good, staff were helpful.
(That's all, I'm not going to add superfluous words just to satisfy your AI's requirements)

Cons:

No sky visible from our room. That's OK for 1 night, and daylight did come in.

2026-07-24 • via Nuitee
M
mariona • couple • es
8
Muy correcto
Pros:

Un hotel muy correcto, cama muy cómoda y todo muy limpio. La zona nos iba bien para visitar a un familiar. El desayuno muy completo y correcto.

Cons:

Falta de toallas y de gel de ducha.

2026-07-23 • via Nuitee
D
Dennis • solo_traveller • gb
7
Pros:

The breakfast was good.

Cons:

The bed isn't comfortable at all. It makes my back hurt.

2026-07-19 • via Nuitee
A
Anduena • couple • ch
7
Nice place also the breakfast option was good.
Pros:

The furniture was quite nice.

Cons:

The bathroom cannot be locked.

2026-07-19 • via Nuitee
S
Sahar • extended_group • sa
2
2026-07-18 • via Nuitee
K
KIN • solo_traveller • gb
8
2026-07-18 • via Nuitee