ibis London Sutton Point

Hotels
•
ibis
8.2 (2441 reviews)
8 Sutton Plaza Sutton Ct Road Sutton , Sutton , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Maintenance issues in rooms
Service quality concerns

Categories

Cleanliness
7.84
Room is clean and comfortable, but issues with maintenance were noted.
Service
8.31
Some staff were friendly; however, there were concerns about service quality during restaurant visits.
Location
9.35
Excellent location near train stations and city center, very convenient.
Room Quality
7.8
Rooms were comfortable but noticeable signs of aging and thin walls.
Amenities
8.33
Basic amenities are available, but additional features like a fridge were lacking.
Value for Money
8.79
Good price for the service and location, generally aligns with expectations.
Food and Beverage
6.84
Concerns about food quality and service encountered in the restaurant.
Overall Experience
8.31
Generally good experience though there are areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Convenient Location
Located in the heart of London, ibis London Sutton Point offers easy access to top attractions such as The All England Lawn Tennis Club Centre Court and Crystal Palace Park. With the nearest airport just 22 km away, exploring the city is a breeze.

Comfortable Accommodation
Each room at ibis London Sutton Point features a private bathroom, ensuring a relaxing and convenient stay for every guest. The non-smoking property provides a comfortable environment for travelers to unwind after a day of sightseeing.

Helpful Services
The reception staff is dedicated to enhancing your stay by offering valuable tips for navigating the area. Whether it's recommendations for local dining spots or guidance on transportation, count on us to make your visit memorable.

Book your stay at ibis London Sutton Point now for a memorable and convenient London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2441 reviews
Cleanliness: 7.84
Service: 8.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 6.84
Overall Experience: 8.31
S
Sinde • couple • gb
10
2026-06-27 • via Nuitee
G
Gemma • solo_traveller • gb
7
Park elsewhere. Still get fined even if pay!.
Pros:

Hotel and staff lovely, be nice if music for bit more atmosphere in bar area. Room clean

Cons:

Parking! Paid £15 for parking, as a blue badge holder told to park in disabled yellow bay. To which I did. To arrive home to a parking fine! For obstructive parking!!??. £100 fine. Not good. Have contacted the hotel via message. Nothing from them appealed the fine. They say still stands. Not very good!!. £115 to park for one night! .

2026-06-26 • via Nuitee
G
Gemma • solo_traveller • gb
7
PARKING FINE. BE WARY
Pros:

The hotel and staff were lovely, be nice if a bit more going on in the hotel, music in bar..was very quiet when we were there, not much atmosphere.

Cons:

Paying £15 pound a night to park!. Also as a blue badge holder, being told to park in yellow disabled bay and my registration was taken. To still get a parking fine of £100 pounds!!. I have appealed, and they say it still stands?????. . Not very good. Would advise not to park in Hotel try one of the private car parks close by.

2026-06-26 • via Nuitee
C
Christine • couple • nz
7
Pros:

Close to airport.

Cons:

Good location for airport but bit out the way for anything else.

2026-06-23 • via Nuitee
N
Noble • solo_traveller • gb
4
2026-06-22 • via Nuitee
B
Bruce • family_with_children • gb
10
Fabulous
2026-06-22 • via Nuitee
M
Milenko • family_with_children • cy
9
Nice stay
Pros:

Location and service

2026-06-18 • via Nuitee
J
Jenny • solo_traveller • cy
6
Не удобно
Pros:

The shower was very uncomfortable

Cons:

Очень не удобный душ. Все намокло. Шторки/стекла не было, кошмар.
А умывальник тоже ужас. Вода не стирала, собиралась

2026-06-18 • via Nuitee
S
Sarah • extended_group • gb
7
2026-06-18 • via Nuitee
S
sheila • solo_traveller • ie
9
2026-06-18 • via Nuitee
A
Angie • couple • gb
10
2026-06-17 • via Nuitee
M
Mick • solo_traveller • gb
8
2026-06-16 • via Nuitee
C
Clare • couple • gb
8
Great location, good Ibis hotel
Pros:

Location is great, and staff friendly and helpful. Was as you’d expect from an Ibis.

Cons:

Our room was the darkest hotel room I’ve ever stayed in. Needs a proper overhead light fitted!

2026-06-16 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-06-16 • via Nuitee
C
Carole • couple • gb
8
It was a basic stay but good value for money. Breakfast was a good addition.
Pros:

Central location

Cons:

Dark corridors with strange smell

2026-06-15 • via Nuitee
J
José • couple • br
8
Cons:

missing refrigerator

2026-06-14 • via Nuitee
A
Alice Chui May • solo_traveller • gb
7
2026-06-14 • via Nuitee
D
Denys • couple • gb
10
2026-06-14 • via Nuitee
T
Trevor • solo_traveller • za
10
Great location and value for money
Pros:

It’s has all necessary features and great location next to the station for easy access for travel.

2026-06-14 • via Nuitee
C
Carolina • couple • pt
9
Pros:

Very confortable. Good breakfast.

2026-06-13 • via Nuitee