AC Hotel by Marriott Tenerife

Hotels
•
AC Hotels by Marriott
8.7 (2575 reviews)
Calle Candelaria 31 , Santa Cruz de Tenerife , ES
+34 822 68 05 81

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited food choices

Categories

Cleanliness
8.28
The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.
Service
9.25
Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.
Location
9.79
The location received positive mentions for being central and convenient for travel.
Room Quality
8.74
Rooms were described as nice but with issues regarding noise and views depending on placement.
Amenities
8.27
The rooftop area had potential but was criticized for noise and lacking proper heating.
Value for Money
7.73
Reviews indicated some feeling that hotel pricing did not reflect the overall quality experienced.
Food and Beverage
8.28
Breakfast was appealing but criticized for the lack of staff and food availability.
Overall Experience
9.25
Generally a satisfactory stay though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:19

Property Description

Luxurious Accommodation with Modern Amenities
AC Hotel by Marriott Tenerife, located in Santa Cruz de Tenerife, offers a premium experience with air-conditioned rooms, city views, and top-notch facilities like a fitness center and outdoor pool.

Delicious Dining Options
Indulge in a delightful culinary journey at the hotel's restaurant serving Mediterranean cuisine, with special dietary options available. Start your day with a scrumptious continental breakfast.

Convenient Location and Nearby Attractions
Explore popular attractions like Tenerife Espacio de las Artes and Auditorio de Tenerife, all within reach. With free bikes available, you can easily navigate the city and enjoy the beautiful Caleta de Negros Beach nearby.

Experience luxury and comfort at AC Hotel by Marriott Tenerife. Book now for an unforgettable stay in Santa Cruz de Tenerife!

Important information:

The pool and rooftop may be unavailable for private events. In that case we offer food service in the AC Lounge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 2575 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 9.25
R
Rian • solo_traveller • br
10
Top
Pros:

Tudo

Cons:

Nada

2026-09-19 • via Nuitee
M
manuel • couple • pt
9
Muito boa
Pros:

Pequeno almoço e o pessoal

Cons:

Foi tudo bom

2026-09-19 • via Nuitee
J
Julia • couple • es
10
2026-09-18 • via Nuitee
J
Joel • couple • ch
8
Non ci tornerei.
Pros:

Posizione centrale per camminare sul lungo mare.

Cons:

Nell’atrio è fin troppo freddo, zona dove si fa anche colazione.

2026-09-17 • via Nuitee
O
Oliver • couple • ch
7
Pros:

Lage, Sauberkeit,

Cons:

Parkplatz eigentlich verfügbar, daher haben wir dieses halten ausgewählt. Vor Ort war es nicht möglich einen Parkplatz zu nutzen. Sind dann auf ein öffentliches Parkhaus ausgewichen.

2026-09-16 • via Nuitee
L
Laura • couple • es
10
Espectacular
Pros:

Sí

Cons:

Nada, estaba todo perfecto

2026-09-15 • via Nuitee
K
Kerstin • solo_traveller • de
8
Ok
Pros:

Der Pool und die Dachterrasse

Cons:

Personal beim Empfang, trotz hinterlegter Visa Karte forderte die Dame am Empfang die Zahlung am Anreisetag anstatt beim Checkout
Was darin resultierte das ich kein Frühstück oder Bar Getränke dazu buchte.
Normalerweise setzt man alles beim Aufenthalt auf eine Rechnung beim checkout
Kurz: die Dame am Anreisetag war unprofessionell und unangenehm!
Alle anderen vom Personal waren aber sehr nett u zuvorkommend .

2026-09-15 • via Nuitee
D
Diana • couple • pt
9
Pros:

The breakfast is very good.
The beds are comfortable.

Cons:

It’s not possible to park in the front of the hotel to drop the luggage.
The car park it’s not easy to find and it’s only suitable for small cars, which is not explained when you make the reservation.

2026-09-15 • via Nuitee
H
HELENE • solo_traveller • ve
10
2026-09-15 • via Nuitee
M
Mariska • solo_traveller • nl
8
2026-09-14 • via Nuitee
A
Alina • solo_traveller • ca
10
Clean, great stuff , good location .The only one thing-the breakfast served until 10:30, we came down @9:55 , everything
Cons:

The breakfast was cold ..
Everything including coffee

2026-09-14 • via Nuitee
P
Pablo • solo_traveller • es
10
2026-09-14 • via Nuitee
P
Paula • solo_traveller • es
8
2026-09-14 • via Nuitee
E
Elisabet • couple • es
10
2026-09-13 • via Nuitee
D
Diana • family_with_children • de
9
2026-09-13 • via Nuitee
N
Nuria • couple • es
9
Fin de semana perfecto
Pros:

La localización es perfecta. Ubicado en zona céntrica y con mucho ambiente . La terraza en el puso superior es ideal. El desayuno muy rico.

Cons:

Nada

2026-09-13 • via Nuitee
N
Natalia • solo_traveller • es
9
Pros:

El personal muy amable, la ubicación y el desayuno, la limpieza

Cons:

Nada, todo estuvo bien

2026-09-12 • via Nuitee
F
Fernando • solo_traveller • mz
8
2026-09-10 • via Nuitee
A
Annette • extended_group • gb
10
Fantastic Value for money, good hotel in great location
Pros:

Breakfast was good, rooftop bar was beautiful, location was good, stayed with two other friends and we have the three rooms on the ground floor which was fabulous

Cons:

nothing, couldnt fault it, possibly one of the receiptionists wasnt that friendly

2026-09-07 • via Nuitee
L
Luis Alan • couple • ar
8
Todo ok
Pros:

La ubicacion

Cons:

El parking

2026-09-07 • via Nuitee