AC Hotel by Marriott Tenerife

Hotels
•
AC Hotels by Marriott
8.7 (2442 reviews)
Calle Candelaria 31 , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited food choices

Categories

Cleanliness
8.28
The cleanliness of the hotel was mentioned to be adequate but with issues around breakfast management and room servicing.
Service
9.25
Staff were friendly and made efforts to assist guests, though some were noted to be overwhelmed.
Location
9.79
The location received positive mentions for being central and convenient for travel.
Room Quality
8.74
Rooms were described as nice but with issues regarding noise and views depending on placement.
Amenities
8.27
The rooftop area had potential but was criticized for noise and lacking proper heating.
Value for Money
7.73
Reviews indicated some feeling that hotel pricing did not reflect the overall quality experienced.
Food and Beverage
8.28
Breakfast was appealing but criticized for the lack of staff and food availability.
Overall Experience
9.25
Generally a satisfactory stay though with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:19

Property Description

Luxurious Accommodation with Modern Amenities
AC Hotel by Marriott Tenerife, located in Santa Cruz de Tenerife, offers a premium experience with air-conditioned rooms, city views, and top-notch facilities like a fitness center and outdoor pool.

Delicious Dining Options
Indulge in a delightful culinary journey at the hotel's restaurant serving Mediterranean cuisine, with special dietary options available. Start your day with a scrumptious continental breakfast.

Convenient Location and Nearby Attractions
Explore popular attractions like Tenerife Espacio de las Artes and Auditorio de Tenerife, all within reach. With free bikes available, you can easily navigate the city and enjoy the beautiful Caleta de Negros Beach nearby.

Experience luxury and comfort at AC Hotel by Marriott Tenerife. Book now for an unforgettable stay in Santa Cruz de Tenerife!

Important information:

The pool and rooftop may be unavailable for private events. In that case we offer food service in the AC Lounge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 2442 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 9.25
J
Jose Pablo • couple • es
8
2026-06-20 • via Nuitee
H
Henry • solo_traveller • es
7
Buena estancia
Pros:

Localización y personal.

Cons:

Las planchas… una verdadera vergüenza que para un hotel de 5 estrellas no tengan una plancha decente

2026-06-20 • via Nuitee
S
Silvia • solo_traveller • it
9
2026-06-20 • via Nuitee
A
ANNA • solo_traveller • es
10
Excepcional
2026-06-19 • via Nuitee
E
EVA CRISTINA • solo_traveller • es
10
2026-06-15 • via Nuitee
B
Bernard • couple • es
10
Accueillant et simpatique
Pros:

Accueil,

2026-06-15 • via Nuitee
G
Geno • couple • es
9
2026-06-14 • via Nuitee
M
Maria • family_with_children • es
9
Agradable estancia
Pros:

Excelente ubicacion y el personal de recepción fue muy amable en todo momento, aunque llegamos un poco antes nos habilitaron una habitación para poder dejar el equipaje.

Cons:

El aire acondicionado no funcionaba bien , tuvimos que avisar varias veces y las habitaciones estaban incluso en plantas separadas, realmente la piscina es más una pequeña alberca en la terraza que una piscina de hotel

2026-06-14 • via Nuitee
B
Brigitte • couple • de
9
2026-06-14 • via Nuitee
J
JUAN MANUEL • couple • es
7
2026-06-14 • via Nuitee
C
Cesar • couple • es
10
2026-06-14 • via Nuitee
E
ERICA • couple • es
8
2026-06-14 • via Nuitee
A
Adriana • couple • it
10
Pros:

Bellissime camere dotate di ogni comfort. Posizione centralissima. Terrazzo con piscina e servizio bar per rilassarsi durante il soggiorno

2026-06-12 • via Nuitee
F
Fratti • solo_traveller • es
9
Muy buena elección
Pros:

Personal amable,ubicación céntrica ,habitación y cama muy comodas
Desayuno excelente

Cons:

Garaje solo por coches pequeños
Falta de cholas para los huéspedes

2026-06-12 • via Nuitee
M
María • couple • es
9
Pros:

Habitación amplia y muy cómoda. Ubicación fantástica para conocer la ciudad. Terraza con piscina muy apetecible

2026-06-10 • via Nuitee
G
Greta • family_with_children • es
8
Pros:

La habitación amplia y limpia. La ubicación perfecta.

Cons:

El buffet del desayuno algo escaso, pero como solo hemos estado un día no había problema. Para desayunar más de un día veo poca variedad. El parking estrecho. El personal de check-in me pareció algo serio y poco servicial.

2026-06-08 • via Nuitee
L
Lina • couple • lt
9
2026-06-07 • via Nuitee
E
Eddie • solo_traveller • gb
10
2026-06-07 • via Nuitee
E
Eddie • solo_traveller • gb
10
2026-06-07 • via Nuitee
J
Jose Francisco • solo_traveller • es
8
Pros:

El equipo de recepción y restaurante muy profesionales.

Cons:

Los amenities nos lo reponían y teníamos que pedirlos aún dejando los envases vacíos para que los repusieran

2026-06-06 • via Nuitee