Aston Gorontalo Hotel & Convention Center

Hotels
•
Aston
9.2 (62 reviews)
Jl. Manggis No. 88, Kel. Libuo, Kec. Dungingi, Kota Gorontalo , Gorontalo , ID
+62 435 8538888

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Free

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good room size
Nice swimming pool
Great location
Cons:
Slow service in dining
Cleanliness issues in shared facilities
Expensive for area standards

Categories

Cleanliness
8.3
The common showers were reported as dirty, indicating a cleanliness issue.
Service
9.8
Friendly staff were mentioned, but there were complaints about slow service in the dining room.
Location
9.8
Near the city center, making it a convenient choice for many guests.
Room Quality
8.8
Rooms were rated good in size; however, there were specific issues about bathroom accessibility.
Amenities
8.8
Facilities were acceptable, but the fitness area was described as very small, indicating room for improvement.
Value for Money
9.3
Although some guests found the price high compared to Sulawesi's standards, the overall quality was still appreciated.
Food and Beverage
8.8
Breakfast was positively received, but dining service was slow.
Overall Experience
10
General feedback was very positive, highlighting the luxurious feel and good features of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:58

Property Description

Luxurious 4-Star Accommodation:
Escape to ASTON Gorontalo Hotel & Villas for a luxurious stay in Gorontalo. Indulge in our 4-star accommodation featuring an outdoor swimming pool, fitness center, and a delectable restaurant.

Convenience at Your Fingertips:
Experience convenience like never before with our concierge service, sun terrace, room service, and a 24-hour front desk. Leave your worries behind with our luggage storage service.

Comfortable and Well-Equipped Rooms:
Relax in our air-conditioned rooms equipped with modern amenities such as a wardrobe, kettle, safety deposit box, flat-screen TV, and a private bathroom with a refreshing shower. Enjoy a restful night's sleep with our quality bed linen and fluffy towels.

Book now for an unforgettable stay at ASTON Gorontalo Hotel & Villas.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 62 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 10
A
ANDRII • couple • ua
8
2026-03-21 • via Nuitee
J
Julian • couple • de
10
2026-03-12 • via Nuitee
P
Pierre • extended_group • fr
8
Une étape agréable !
Pros:

La propreté, l’accueil… sont irréprochables !

2026-03-11 • via Nuitee
T
Ted • solo_traveller • nl
4
Teleurgesteld
Pros:

De lokatie

Cons:

Je kan niet in je badpak zwemmen
Ontbijt was teleurstellend
Personeel in t restaurant was zeer traag
Restaurant was teleurstellend

2026-03-04 • via Nuitee
S
Stefanie • couple • at
7
Kurz aber gut
Pros:

Konnten ohne Probleme sehr spät anreisen, personal war sehr freundlich

2026-02-10 • via Nuitee
D
Dave • couple • gb
10
Delightful stay, super comfy room and beautifully upgraded and refurbished hotel,
Pros:

We left too early to benefit from the breakfast, unfortunately.

Cons:

Packed breakfast for those catching early flights.

2026-01-30 • via Nuitee
O
Otto • couple • nl
9
Mooi hotel, maar in een afgelegen straat.
Pros:

Het ontbijt, de kamer.

Cons:

Water liep niet door, douche putje verstopt. Ligging in afgelegen straat.

2026-01-21 • via Nuitee
M
Marjolijn • couple • nl
10
Excellent stay in Gorontalo
Pros:

Very comfortabel, clean and quiet room with good working AC and hot shower. Also good dinner. The staff is very friendly and helpful. Specially to mention receptionist Ichsan, The hotel was very responsive after we got a smoking room confirmed and re allocated us to a non smoking room.

2026-01-14 • via Nuitee
F
Fydianissa
8
Pros:

Ok

2025-12-28 • via Nuitee
W
Wendy • solo_traveller • gb
7
Rooms good, Good position. Service in the dining room for dinner was very lengthy.
Pros:

Rooms a good size. Bathrooms very small and the door is tricky to open when you are in the bathroom

Cons:

Bathroom door difficult to open when in the bathroom. The service for dinner was too long we waited for over one hour and 20 minutes for one of our ordered dishes which was Indonesian fried rice. Each dish came out separately which meant each person in our group ate by themselves. Three people ordered fried rice and instead of all three coming gout together they came out separately? Pillows much to big and high, you cannot sleep with them without hurting your neck.

2025-12-24 • via Nuitee
I
Izzaldin Soerono • solo_traveller • id
9
2025-11-24 • via Nuitee
F
FRANCOIS • extended_group • ch
9
Pros:

Personnel compétent et respectueux

2025-10-15 • via Nuitee
L
Leni • couple • nl
7
2025-10-13 • via Nuitee
H
HRAKESH • couple • au
7
2025-10-07 • via Nuitee
C
Clhoé • couple • fr
6
Bof
Pros:

L'emplacement n'est pas trop mal
Le petit déjeuner

Cons:

La piscine : pas de coin à l'ombre pour s'allonger ou se reposer au bord de la piscine.
Nous étions au deuxième étage, juste au-dessus de la salle de conférence. Impossible de se reposer l'après-midi dans la chambre à cause du bruit.
Par rapport au tarif des hébergements qu'on peut trouver a Sulawesi, je le trouve cher pour les prestations.
La chambre n'était pas faite pendant le séjour.
La salle de fitness est vraiment très petite.
Les douches communes étaient sales, avec le gel douche et shampoing cassé.

2025-10-02 • via Nuitee
J
James • solo_traveller • gb
10
2025-08-21 • via Nuitee
J
Jean-Yann • extended_group • fr
9
Pros:

Confort, prestations

Cons:

Early check in difficile à obtenir

2025-08-16 • via Nuitee
E
egbert • couple • nl
9
Pros:

Nice cozy room. Very friendly staff. Good breakfast. Very nice swimming pool.

Cons:

everything is good.

2025-08-15 • via Nuitee
H
Harsono • couple • id
8
Saran jangan dipakai lahi handuk yg sdh tidak layak utk hotel sekelas aston
Pros:

Overall good specially room Size and view

Cons:

Handuk sudah tidak layak masih dipakai
Kondisi kusam dan sdh sedikit sobek
Saat sya minta ganti mereka ganti dgn handuk baru

2025-08-14 • via Nuitee
A
Aurore • couple • fr
9
2025-08-11 • via Nuitee