Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and comfortable rooms
Good location
Cons:
High food prices
Breakfast quality could be improved

Categories

Cleanliness
8.63
Guests mentioned the hotel was very clean and tidy.
Service
9.1
The staff were incredibly helpful and attentive.
Location
9.14
Nice location near the sea and good restaurants.
Room Quality
9.09
Rooms were beautiful and welcoming.
Amenities
8.62
Good facilities including pools, but sauna temperature was an issue.
Value for Money
8.08
Food prices were noted as a concern.
Food and Beverage
8.13
Breakfast could be improved, missing fresh items.
Overall Experience
8.8
Overall, it was an excellent experience and guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:47

Property Description

Luxurious Amenities and Services

At Herbal Boutique Hotel & Spa, indulge in a range of luxurious amenities and services. From the on-site restaurant serving international cuisine to the three bars offering a variety of drinks, your culinary desires are sure to be satisfied.

Relaxation and Recreation

Unwind by the seasonal outdoor swimming pool or stay active at the fitness centre. For families, the hotel offers a children's playground and a kids' club, ensuring that guests of all ages have a memorable stay.

Comfortable Accommodation

Experience comfort in every corner of the hotel's rooms, each equipped with a private balcony, air conditioning, and a flat-screen TV. The en-suite bathrooms with showers and complimentary toiletries add a touch of luxury to your stay.

Book now to experience the perfect blend of relaxation and luxury at Herbal Boutique Hotel & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1759 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.8
O
Olivier • family_with_children • fr
9
2026-10-31 • via Nuitee
C
Claudia • family_with_children • cy
5
Pros:

Cleanliness, friendly staff and location.

Cons:

Requested a cot and got a cot without a mattress. Breakfast was 3* like and coffee was payable extra if we didnt take from the machine. Machine didnt have cold coffees.
Towels for beach were very old and worn out.
Bath slippers were very poor quality not 5*.
Street Cats going and sitting on the chairs and tables of the breakfast area.

2026-10-27 • via Nuitee
J
Javier • couple • es
10
2026-10-27 • via Nuitee
P
Polina • family_with_children • il
10
2026-10-25 • via Nuitee
S
Spyrou • family_with_children • cy
10
2026-10-24 • via Nuitee
I
Ian • couple • gb
8
Not a Five star ! more a 3+
Pros:

Location and staff

Cons:

Rotten fruit in the fruit bowl
The food in the buffet was luke warm no temperature

2026-10-24 • via Nuitee
H
HALYNA • family_with_children • ua
10
2026-10-23 • via Nuitee
R
ReSik13 • family_with_children • de
10
Pros:

Super Hotel. Frühstück sehr lecker. Pool top. Alles sehr schön gestaltet. Zimmer upgrade umsonst. Sektempfang.

Cons:

Sauna war defekt. Strand ist jetzt nicht der Hammer.

2026-10-23 • via Nuitee
A
Anatolii • couple • cy
5
Nice view and that's all. Not exactly the place to return again
Pros:

The room was good, clean, the bed was confy, sea view was nice indeed.

Ala-carte in the restaurant was amazing, big kudos to the Chef.

One of the pool bartenders makes pretty good coctails.

Cons:

Room service. Phone in my room was not working. I was calling by mobile using the external number, then redirected to room service which never responded, and I tried 3-4 times.

SPA facilities: sauna not working, hamam was total disaster: it's the first time when I got cold in hammam. Indoor pool was also cold.
Massage: definitely not the best one, let's say passable. Low season, only 1 girl working, not too bad.

The main disaster was the breakfast: there was something particularly wrong with the eggs, we were not able to specify what exactly with my wife. Either some of them were not fresh or the oil was several times reused, but we got an issues later on, the first day I was feeling bad, the other day my wife. It was like a delayed-action posoning.

3 Coffee machines, no milk in any of them: getting the cappuchino with water..

2026-10-22 • via Nuitee
B
Beata • family_with_children • pl
10
Było miło
Pros:

Bardzo udany pobyt! Pokoje były przestronne, z pięknym widokiem na morze, a śniadania bardzo pyszne i różnorodne. Hotel godny polecenia, chętnie wrócilibyśmy ponownie! 😊

Cons:

Jedyny drobny minus to kawa na śniadaniu, dostępna była tylko kawa z ekspresu rozpuszczalna. Nie była najgorsza, ale jednak w hotelu 5-gwiazdkowym można oczekiwać dobrej kawy ziarnistej. 😉☕

2026-10-21 • via Nuitee
K
Katrin • couple • de
7
2026-10-21 • via Nuitee
P
Petar • couple • bg
10
2026-10-21 • via Nuitee
K
Kiran • couple • bh
4
Not quite the Five-star experience we expected
Pros:

The hotel benefits from strong management. Our room was spacious, and well-sized for our stay. I was particularly impressed by Ms. Agata, who was responsive, professional and ensured that my concerns were escalated promptly. The owner, Ms. Tatyani, also took the time to personally address the issues we raised, listen to our feedback and offer a sincere apology, which was greatly appreciated.

The hotel clearly has potential, and I understand refurbishment and improvement works are planned. With its facilities, spa and commitment from management to guest satisfaction, it has the foundations to be an excellent property.

Cons:

As a 5* hotel and spa with such consistently positive reviews on Booking.com, we arrived with high expectations. Unfortunately, we felt that several aspects of the property did not fully reflect the standards typically associated with a five-star establishment. Our initial impression was impacted by the reception area, which was frequently very dimly lit and lacked the welcoming atmosphere one would expect from a luxury hotel. During our stay, we also encountered several maintenance issues, including problems with both the room safe and telephone. While the safe was eventually replaced, the handling of the issue initially raised some concerns.

Housekeeping standards were inconsistent throughout our stay. Certain areas of the hotel appeared to require more thorough cleaning and maintenance, while in our room, the bathroom was poorly cleaned for a few days until I raised the issue. Room servicing often felt rushed, with beds not always made to a high standard and cleaning falling below the level we anticipated. The bar facilities were also somewhat limited, both in terms of operating hours and the range of beverages available. As a result, the hotel lacked the comfortable lounge and social atmosphere often found in comparable luxury properties.

Whilst some staff were courteous and professional, some interactions at reception left us feeling that our concerns were not fully acknowledged. A more proactive, empathetic and solution-focused approach would have enhanced the overall guest experience.

Overall, we enjoyed our time in Protaras, particularly the beautiful coastal walks and surrounding area. The hotel itself did not meet the expectations we had based on its excellent reviews. That said, we found the management team genuinely committed to guest satisfaction and continuous improvement. With the planned refurbishment works and a greater focus on housekeeping, maintenance and service consistency, we believe the hotel has the potential to deliver 5* experience.

2026-10-20 • via Nuitee
A
Antzela • couple • gr
10
2026-10-19 • via Nuitee
M
Maciej • couple • pl
10
2026-10-18 • via Nuitee
B
Barbara • couple • it
10
2026-10-17 • via Nuitee
L
LUCIAN • couple • ro
9
2026-10-17 • via Nuitee
L
Lorna • couple • gb
7
Pros:

The staff are lovely and helpful, reception area nice and spa lady was exceptionally helpful and friendly. Good gym and spa

Cons:

The standard rooms are small and need updating , especially bathrooms, not a 5* would probably rate 4*. Also lots of building work going on in area. Breakfast was average.

2026-10-16 • via Nuitee
T
Theodoros Tsiolakis • family_with_children • cy
10
2026-10-16 • via Nuitee
L
LINA • extended_group • it
10
Viaggio a Cipro
Pros:

Colazione ottima, varia con cibi dolci e salati ben posizionati in modo coreografico sul buffet.
Pulizia perfetta, staff molto gentile e premuroso. Bella la piscina.

Cons:

Tutto perfetto

2026-10-15 • via Nuitee