Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotels
Radisson Individuals Americas
9.8 (423 reviews)
Calle del Cuartel #36 - 16 , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Beautifully decorated hotel
Cons:
Poor service
Mediocre breakfast

Categories

Cleanliness
9.5
Repeated mentions of leakage and maintenance issues in rooms point to cleanliness concerns.
Service
9.99
Mixed reviews on service, with some positive remarks but significant issues noted.
Location
10
Consistently praised for its excellent location, close to central attractions yet quiet.
Room Quality
9.96
Mention of dark rooms and noise issues affects overall perception of room quality.
Amenities
10
Good amenities but some like the swimming pool were perceived as decorative rather than functional.
Value for Money
8.97
Significant complaints about a mismatch between price and quality of experience.
Food and Beverage
10
Breakfast quality noted as mediocre; however, the restaurant received some positive feedback.
Overall Experience
10
General sentiment ranges positively, but concerns about service and value impact the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:37

Property Description

Luxurious Amenities and Services

Hotel Casa Don Luis by Faranda Boutique offers a range of luxurious amenities, including air-conditioned rooms, free bikes, and a refreshing outdoor swimming pool. Indulge in room service, dine at the on-site restaurant, or unwind on the terrace. The hot tub and 24-hour front desk add convenience and relaxation to your stay.

Comfortable Accommodations

Relax in the well-appointed guest rooms equipped with a TV with cable channels and a safety deposit box. Enjoy a peaceful night's sleep and wake up refreshed to explore the beautiful city of Cartagena de Indias.

Prime Location and Nearby Attractions

Conveniently situated near Marbella Beach, Bocagrande Beach, and San Felipe de Barajas Castle, Hotel Casa Don Luis is the perfect base for exploring the city's popular attractions. Don't miss out on the opportunity to experience the best of Cartagena during your stay at this exquisite hotel.

Important information:

Please note that only assistance dogs, guide dogs, service dogs or one emotional support animal are allowed at no additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$28 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 423 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.96
Amenities: 10
Value for Money: 8.97
Food and Beverage: 10
Overall Experience: 10
L
Leticia couple us
10
2026-06-09 via Nuitee
L
Leticia couple us
10
Excelente hotel en el casco antiguo de Cartagena
Pros:

El hotel está muy bien ubicado en el casco antiguo de Cartagena. El personal es excelente desde que uno llega están pendientes de todo.
Desde que ingresas a la recepción todo el hermoso. La decoración la ambientación etc.
Tiene un restorán italiano muy bueno también

2026-06-09 via Nuitee
A
Alejandro couple es
10
Increible
Pros:

Todo

Cons:

Nada

2026-06-03 via Nuitee
N
Nefeli family_with_children gr
10
Definitely recommend
Pros:

Exceptional location, amazing and very helpful staff, great facilities and breakfast, very clean and comfortable rooms.

Cons:

-

2026-06-02 via Nuitee
A
Aline Fernanda couple br
10
2026-05-31 via Nuitee
U
Uroš solo_traveller si
10
2026-05-23 via Nuitee
J
Julian couple co
9
2026-05-18 via Nuitee
C
Christian Fernando couple co
9
Cómodo y amable pero algo costoso
Pros:

Buen sitio, acceso fácil a diferentes áreas del centro, cómodo y muy amables en la atención

Cons:

Aunque el hotel tiene buenas instalaciones y todo estaba muy ordenado el precio es algo elevado

2026-05-18 via Nuitee
I
Isabella couple dk
7
Pros:

Terrassen og selve hotellet var smukt. Beliggenheden var ideel på en stille gade i den gamle bydel, og man kunne nyde en smuk solnedgang fra terrassen.

Cons:

Værelserne er meget mørke, og det første værelse vi fik tildelt havde kun et meget lille vindue, selvom der var en fransk altan på billederne. Gulvene var ikke helt rengjorte, og morgenmaden svingede meget, og nogle dage var udvalget ret begrænset.

2026-05-11 via Nuitee
S
santiago couple co
10
Excelente servicio, muy cómodo.
Pros:

La atención

2026-05-10 via Nuitee
D
Diego couple br
10
2026-05-01 via Nuitee
A
anorth52 Couples New York City, New York
10
Absolute gem
Pros:

Beautiful building, comfortable bed, clean room. The breakfast service is exceptional. The in-house restaurant (separate business so you can't charge to your room) is outstanding both for service and food. The hotel is situated on a quiet street in the middle of the historic old town.

2026-04-29 via Tripadvisor
S
shanti couple fr
10
2026-04-23 via Nuitee
A
Aristides solo_traveller pa
9
Trabajando con Placer
Pros:

Cenar en el restaurante es una super experiencia.

Cons:

no comments.

2026-04-23 via Nuitee
C
Cristina couple it
7
ok
Pros:

posizione e struttura stupende, personale favoloso

Cons:

la stanza ( 404) king size era senza finestra ( e anche il bagno), solo un piccolo punto luce non apribile, molto faticoso stare chiusi cosi

2026-04-22 via Nuitee
P
Paula Orozco family_with_children us
10
Cons:

Room was very dark

2026-04-22 via Nuitee
M
Marta couple es
10
2026-04-21 via Nuitee
J
JUAN GUILLERMO solo_traveller co
9
2026-04-20 via Nuitee
K
Kuran solo_traveller us
10
Pros:

Beautiful hotel with beautiful and helpful people. Thank you so much for the hospitality.

2026-04-17 via Nuitee
S
Silvia mercedes couple co
10
2026-04-17 via Nuitee