Swan Garden Resort Hotel

Hotels
8 (655 reviews)
2, Jalan KSB 2, Taman Kota Syahbandar , Melaka , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Sticky floors
Parking issues
Noisy environment

Categories

Cleanliness
7.46
Some reviews mentioned sticky floors and issues with toilet paper quality.
Service
8.43
Friendly staff and generally positive service experiences reported.
Location
8.47
Convenient location with easy access to tourist spots and nearby restaurants.
Room Quality
7.92
Rooms are described as spacious and cozy, but could benefit from better maintenance.
Amenities
7.95
Amenities like the kids' pool were appreciated, though some guests suggested improvements.
Value for Money
7.91
Guests found the hotel to be a good value for money.
Food and Beverage
7.96
Food quality like the Kampung Fried Rice received positive mentions.
Overall Experience
7.93
Overall positive experiences emphasized, with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:28

Property Description

Luxurious Accommodation
Swan Garden Resort Hotel provides elegant and comfortable rooms for a relaxing stay. Each room is beautifully designed with modern amenities to ensure a pleasurable experience.

Gourmet Dining
Indulge in a culinary journey at the hotel's restaurant offering delectable French cuisine. From breakfast to dinner, savor mouth-watering dishes crafted by skilled chefs.

Convenient Location
Located within close proximity to popular attractions like Baba & Nyonya Heritage Museum and Cheng Hoon Teng Temple, Swan Garden Resort Hotel is the perfect choice for travellers seeking convenience and comfort.

Book your stay at Swan Garden Resort Hotel now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 655 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
M
Muhammed Zahid Hazim solo_traveller my
10
2026-08-30 via Nuitee
H
Hashimm solo_traveller my
10
Pros:

I like everything

Cons:

No comment. All ok

2026-08-28 via Nuitee
J
Jason Bobby solo_traveller sg
3
Pros:

Nothing

Cons:

My request did not go through

2026-08-10 via Nuitee
H
hafiz kadasallah solo_traveller my
4
Pros:

Nothing n will not repeat

Cons:

The room just feel like a rental room not a hotel

2026-08-10 via Nuitee
J
Josette family_with_children my
7
I would not mind staying here again.
Pros:

Convenient location for my visit to encore. Easy to find good nearby. Polite front desk and room service staff.

Cons:

Parking ramp was a bit cramp. Staff had accidentally checked someone in and had to wait quite a bit for staff to check with supervisor on other room availability. Lift was slow and on Saturday it took a long time to access our room to and from the lobby. On Saturday nights, can hear the Mat Rempits racing all night, even though we were on the 24th floor.

2026-08-10 via Nuitee
M
Mohamad Musa family_with_children my
6
2026-08-09 via Nuitee
F
FiQa solo_traveller my
9
2026-08-08 via Nuitee
M
Mohd couple my
10
2026-08-02 via Nuitee
Q
qingzhuo couple cn
9
前台很有耐心
Pros:

酒店前台

Cons:

2026-07-19 via Nuitee
D
Doraisamy solo_traveller sg
10
Pros:

No comments

Cons:

No comments

2026-07-08 via Nuitee
L
Lam solo_traveller my
8
2026-07-02 via Nuitee
S
Sourabh family_with_children in
7
Never book with buffet breakfast
Pros:

Spacious Room

Cons:

Poor breakfast spread and rude management

2026-06-29 via Nuitee
F
Farah couple my
4
U guys if nak buat services deco planning, pasti kan deco yg korg buat tu lebih cantik drpd 3rd party punya service. Ini
2026-06-14 via Nuitee
P
Poi Chun extended_group my
5
we had the worst stay as we had to move room due to inconsiderate neighbour (China) who started smok
Cons:

we had the worse stay as we had to move room at 5:50am as we had an inconsiderate neighbour who started smoking at 4 am . the entire room was engulf with smoke

2026-06-12 via Nuitee
A
amira couple my
8
2026-06-06 via Nuitee
S
Suhaila family_with_children my
8
2026-06-02 via Nuitee
S
Shela extended_group my
7
2026-06-02 via Nuitee
R
Rasilah solo_traveller my
8
Pros:

Reception counter was good

Cons:

No TV channel

2026-06-01 via Nuitee
D
Dato Roslan Ahmad solo_traveller my
10
Pros:

Convenient

2026-05-31 via Nuitee
A
Alice extended_group my
8
2026-05-27 via Nuitee