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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Solarium
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Hammam
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Golfing on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Rooftop garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation
Barceló La Nucía Palms in La Nucía is a haven of luxury, offering air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning pool views, ensuring a truly indulgent stay.
Top-Notch Facilities
Guests can enjoy the outdoor swimming pool, fitness centre, and beautiful garden, perfect for relaxation. The hotel also provides room service, a 24-hour front desk, and currency exchange for convenience.
Convenient Services and Activities
With bike and car hire available, exploring the picturesque surroundings is a breeze. Located near Terra Natura and Aqua Natura Park, there's no shortage of entertainment options.
Experience elegance and comfort at Barceló La Nucía Palms - book your stay now for an unforgettable getaway!
When booking 6 rooms or more, different policies and additional supplements may apply.
Children aged 16 and under are not allowed in the spa.
Beverages are not included in any meal plan.
Upon arrival, guests must check the opening hours and days, and the dress code of each of the bars and restaurants.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The hotel is a 5star with lovely rooms and the pools are great, but the staff are very slow serving you. The food was terrible we have had more choices at a 3 star hotel and it was always cold. Would stay at the hotel again but next time it would be room only
Instalaciones, piscina
Que el spa no esté incluido en el precio
Prachtig hotel met mooi zwembad.we kwamen hier voor 2 dgn rust nadat we al veel gewandeld hadden in de omgeving . Dus was helemaal perfect.
De lunch bij het zwembad was aan de dure kant en ook niet zo heel
Veel
Keus qua broodjes.
De bediening was ook wat traag.
Comodidad cama, las almohadas y el personal
La conexión WiFi
Mooie ruime en moderne kamers met goede voorzieningen, zwembad geweldig en ontbijt uitgebreid en vers
Geen Netflix
La cama super cómoda.
This is our honest review of a 5 star hotel
The Welcome
We arrived at 1am so were given our room key and told where our room was with no other information. We later found out that we could use the facilities at the sister hotel Barcelo Hills which was literally around the corner. It would have been nice to have been told on our first morning.
Rooms. Lovely decor with a comfortable bed and nice furnished balcony. Sweets and champagne on arrival in the room was a lovely touch. No kettle so we requested one from Reception. They knocked on the door with a kettle and some drinks sachets but no cups!? Had to go to Reception again to request cups which they seemed surprised at? How were we going to make a drink with no cups!?
Swimming pool. We went to the main pool on our first morning only to be told we had to walk back to reception to get cards to be able to get towels. Why not tell us this as part of our welcome our leave a note in our room?
Two days in and the main swimming pool was drained of water for repair work and cordoned off. We had booked a pool view room. Not what we were expecting. Again, a fellow holiday maker informed us that we could use the pool at Barcelo Hills. Why the hotel failed to tell us I really don’t know. No explanation at all.
Food
On our first evening we went to the buffet restaurant with was closed. We hadn’t been informed on arrival that food was either in the a la carte restaurant at Barcelo Palms or in the buffet restaurant in Barcelo Hills (we found out about the buffet on day 4 from someone staying in the hotel).
Breakfast was lovely with everything you need. Very impressed with this. Evening meals were a little disappointing. Food was cold and very basic, certainly not à la carte. It felt like the hotel was 1/5 full so maybe that was the issue?
The last time we used the restaurant we were served cold soup and pork that was raw. The waitress was very apologetic (not her fault). We did feel for her. The pudding was frozen cake with peanuts on the side. This was supposed to be chocolate mousse with almonds. À la carte? We were shocked to be charged for our two cokes after all we had only eaten some bread rolls out of 3 courses
Staff
The staff were excellent. I cannot fault them. Very polite and pleasant even when police arrived one evening and were outside our room for a few hours. No idea what that was all about. The staff really were excellent though - helping us order taxis etc.
Overall not a 5 star experience. Luckily the weather was kind and we had a great time exploring Valencia, Alicante and other local areas.
Tips: Visit Altea which is 15 minutes away. Stunning traditional quaint village. Our favourite evening out
Assistant manager Henry..I think 👏 brilliant polite ..friendly helpful also a young man ager who took us over to other hotel for dinner was professional and nice all girls on desk so nice ..the older man in breakfast room was so helpful and nice ..pool on roof was lovley
Disappointed pool was getting refurbished ..but ..slight hiccup in a wonder hotel
The service
Air conditioning could be better
Todo
Nada
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