Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Rude staff
Dirty sheets
Poor service at times

Categories

Cleanliness
8.25
There were mentions of dirty sheets and no cleaning service, indicating a problem with cleanliness.
Service
9.25
The service received mixed reviews; some staff were described as rude while others were friendly.
Location
9.75
The location was consistently highlighted as a positive aspect in multiple reviews.
Room Quality
8.75
Rooms were spacious and comfortable but had issues such as dirty air filters and broken shower heads.
Amenities
8.75
Amenities received positive comments, though there were mentions of issues like closed pool facilities.
Value for Money
9.25
Guests felt the pricing was reasonable given the overall quality, though some found it lacking for a 4-star.
Food and Beverage
8.75
The bar service was great, but there were issues with kitchen service hours.
Overall Experience
9.25
Overall positive experiences were noted, despite several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:41

Property Description

Luxury Stay in the Heart of New Orleans

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a fitness center during your stay at Virgin Hotels New Orleans. The hotel also offers room service, a restaurant, and a 24-hour front desk for your convenience.

Relaxation and Entertainment: Unwind at the sun terrace or explore the on-site nightclub for a fun evening. With an ATM available and popular attractions like Union Station and Mercedes-Benz Superdome nearby, your stay will be both relaxing and entertaining.

Comfortable Accommodations: Each room features a wardrobe, safety deposit box, and cozy bed linen. Upgrade to a room with a balcony for a picturesque view of the city. Start your day right with a delicious American breakfast served every morning.

Experience the best of New Orleans at Virgin Hotels. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1165 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
T
Tamir • family_with_children • il
10
2026-07-20 • via Nuitee
D
Dakshini • family_with_children • au
9
2026-07-20 • via Nuitee
C
Cor • solo_traveller • be
9
2026-07-20 • via Nuitee
M
Manon • solo_traveller • fr
10
Au-dela de mes attentes ! Meilleur hôtel à Nola
Pros:

J’ai été très agréablement surprise des mon arrivée à l’hôtel : design très chouette avec une vraie personnalité, propre et confortable - chanvre hyper calme. Tout pour passer un très agréable séjour. Chambre bien au-delà de mes attentes.
En plus le restaurant est très bon ! (Et je suis picky).
Je reviendrai sans hésiter !

Cons:

Seul regret : que la piscine soit si petite mais j’étais prévenue à la lecture des commentaires précédents.

2026-07-18 • via Nuitee
G
Gabriela • solo_traveller • nl
10
2026-07-15 • via Nuitee
J
Jami • family_with_children • us
8
2026-07-14 • via Nuitee
L
Leandrea • solo_traveller • us
8
I would definitely recommend and visit again.
Pros:

The esthetics of the hotel were beautiful. Definitely will be visiting again. The Bellman was very generous and polite he made me feel welcomed even showed me where everything was “ Kenya” thanks for your professionalism and hospitality ❤️

Cons:

Bathroom was pretty tight poor air circulation

2026-07-13 • via Nuitee
L
Lauren • couple • us
3
I won’t be back
Pros:

The room, and the pool

Cons:

Overpriced parking tickets
Overpriced food and drinks
And unnecessary charges on my card

2026-07-13 • via Nuitee
H
Harvey • solo_traveller • us
10
Pros:

I love the esthetics of the room and the amenities.

2026-07-10 • via Nuitee
K
Karen • couple • us
9
Our new go to hotel in New Orleans
Pros:

It was quiet, especially for the Fourth of July. We couldn’t hear the fireworks from our room. This is going to be our go to hotel for New Orleans.
We loved how we were greeted and the service was really good. The room was so spacious. I love that the bathroom is separate from the bedroom. Everything was clean. There was a kettle in the room to steep coffee which was way better than a Keurig. It was quiet, especially for the Fourth of July. We couldn’t hear the fireworks from our room. This is going to be or go to hotel for New Orleans.

Cons:

The mini fridge was full with mini bar drinks, so there was no room for our stuff. And we couldn’t use it. The pool is very small, but we don’t go to New Orleans to hang out at the pool.

2026-07-09 • via Nuitee
B
Bryanisha • couple • us
9
2026-07-07 • via Nuitee
J
Jasmine • couple • us
10
2026-07-07 • via Nuitee
Y
Yolanda • couple • us
10
Great service, location and vibes!
Pros:

Great service, decor, cocktails, vibe and entertainment!

Cons:

We loved everything! It would be nice to have a area outside on the corner of the property for smoking (cigars, cigarettes).

2026-07-06 • via Nuitee
J
John • couple • us
10
2026-07-06 • via Nuitee
B
Bryanisha • couple • us
10
2026-07-02 • via Nuitee
K
kaleigh • couple • us
7
2026-06-29 • via Nuitee
J
Julien • couple • ch
9
2026-06-26 • via Nuitee
J
Jakary • couple • us
10
2026-06-23 • via Nuitee
C
Carolyn Whiting • solo_traveller • ca
9
Pros:

Great decor and excellent staff

2026-06-21 • via Nuitee
C
Carl • solo_traveller • us
10
2026-06-20 • via Nuitee