Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Cons:
Rude staff
Dirty sheets
Poor service at times

Categories

Cleanliness
8.25
There were mentions of dirty sheets and no cleaning service, indicating a problem with cleanliness.
Service
9.25
The service received mixed reviews; some staff were described as rude while others were friendly.
Location
9.75
The location was consistently highlighted as a positive aspect in multiple reviews.
Room Quality
8.75
Rooms were spacious and comfortable but had issues such as dirty air filters and broken shower heads.
Amenities
8.75
Amenities received positive comments, though there were mentions of issues like closed pool facilities.
Value for Money
9.25
Guests felt the pricing was reasonable given the overall quality, though some found it lacking for a 4-star.
Food and Beverage
8.75
The bar service was great, but there were issues with kitchen service hours.
Overall Experience
9.25
Overall positive experiences were noted, despite several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:41

Property Description

Luxury Stay in the Heart of New Orleans

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a fitness center during your stay at Virgin Hotels New Orleans. The hotel also offers room service, a restaurant, and a 24-hour front desk for your convenience.

Relaxation and Entertainment: Unwind at the sun terrace or explore the on-site nightclub for a fun evening. With an ATM available and popular attractions like Union Station and Mercedes-Benz Superdome nearby, your stay will be both relaxing and entertaining.

Comfortable Accommodations: Each room features a wardrobe, safety deposit box, and cozy bed linen. Upgrade to a room with a balcony for a picturesque view of the city. Start your day right with a delicious American breakfast served every morning.

Experience the best of New Orleans at Virgin Hotels. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1165 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
B
Bryanisha • couple • us
10
2026-07-02 • via Nuitee
K
kaleigh • couple • us
7
2026-06-29 • via Nuitee
J
Julien • couple • ch
9
2026-06-26 • via Nuitee
J
Jakary • couple • us
10
2026-06-23 • via Nuitee
C
Carolyn Whiting • solo_traveller • ca
9
Pros:

Great decor and excellent staff

2026-06-21 • via Nuitee
C
Carl • solo_traveller • us
10
2026-06-20 • via Nuitee
J
Jamesia • solo_traveller • us
10
2026-06-18 • via Nuitee
A
Argentina Taylor • couple • us
10
2026-06-15 • via Nuitee
Y
Y.F • family_with_children • de
10
Wir kommen wieder
2026-06-14 • via Nuitee
S
Stefan • couple • de
7
ok, aber für den Preis kein gutes Leistungsverhältnis
Pros:

Style

Cons:

Pool ist mickrig, Gym wenig ansprechend/klein, Klimaanlage ist veraltet/laut

2026-06-07 • via Nuitee
H
Halshka • solo_traveller • ch
8
Fun and vibrant hotel close to downtown
Pros:

Fun and vibrant

Cons:

Expensive for what it is. Tiny pool.

2026-06-04 • via Nuitee
F
fairley • couple • us
10
I wish I would’ve booked a longer stay we loved it
Pros:

From TikTok

Cons:

The rooms in mostly the rooftop pool in views

2026-06-04 • via Nuitee
Q
Quan • extended_group • us
9
Virgin Hotel New Orleans is my go to hotel in New Orleans for solo getaways, family stays, or spouse
Pros:

Large room compared to other New Orleans hotel rooms. Beautiful, decorative rooms.

Cons:

NA

2026-06-03 • via Nuitee
Y
Yrving1 • couple • br
8
Pros:

da arquitetura e da decoração

Cons:

o colchão muito ruim

2026-05-23 • via Nuitee
R
Rosemary • couple • us
10
This was a great escape with one of the most comfortable beds. I’ve slept on it at a hotel. The ROOM team Design allows
Pros:

I absolutely love the Virgin Hotels. I love the design and the comfortable beds. The whole theme of being on an airliner is fantastic. The hotel lobby and the restaurants are well decorated and appointed to give it a very fun vibe and a mental getaway.

Cons:

I can’t think of anything I don’t like about the property. Everything is very well pointed for this space that is provided parking is valet only but that is nothing new for a lot of hotels with limited space and parking options. The valet worked really hard to get everyone’s car back in a timely manner, and I had no complaints about that either.

2026-05-17 • via Nuitee
E
Emma Jane • couple • fr
9
Definitely groovy, comfy pillows and a good vibe
Pros:

Really great designed establishment with a very cool
Downstairs bar.

Cons:

I booked it for the pool but it seemed more like a bath and with all the Saturday feet dipped around the edge I didn't want to get in! But a fun vibe nevertheless! Also the coffee area was kind of left a mess - seems no staff to clean up.

2026-05-17 • via Nuitee
G
Glenn • solo_traveller • gb
10
Lovely Hotel
Pros:

Hotel was in a great location just outside all of the noise but not too far to walk to the main areas.
Bed was very comfortable, like sleeping on a marshmallow.
The hotel was very well looked after and the Staff were really friendly.

Cons:

Our flight home was late afternoon so we had a chill day by the rooftop pool. We would have liked an area to change properly and to shower.

2026-05-07 • via Nuitee
M
Mary • couple • nz
10
2026-05-07 • via Nuitee
M
Marcia • solo_traveller • us
9
Lively, well designed property in a great location for attending Jazzfest. Fantastic room design, good gym and fun rooft
Pros:

Very practical room design made for a comfortable stay for multiple people sharing the space.

Cons:

Staff was not properly trained in basic hotel etiquette.

2026-04-30 • via Nuitee
M
Molly • solo_traveller • us
10
I really enjoyed my conference time staying at Virgin
Pros:

Just the R&R I needed during a busy conference. Loved everything about the hotel specifically and the neighborhood was quiet and safe. Most conveniently of all was the grocer 50yds away.

Cons:

There was nothing at all I didn't like. Everything was great. Looking to stay again in June, different location. I'm a new fan. Not sure why this needs to be so long.

2026-04-28 • via Nuitee