CIVILIAN Hotel

Hotels
8.7 (6111 reviews)
305 West 48th Street , New York , us
+1 646-692-8012

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorised on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 6111 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
J
Justine • couple • fr
10
2026-08-29 • via Nuitee
H
havana33 • solo_traveller • de
9
Preis Leistung Verhältnis passt!
Pros:

Ein Hotel mit Charme in einer phantastischen Lage. Den Times Square erreicht man innerhalb von ein paar Minuten zu Fuß. Zentraler geht es nicht.
Das Zimmer klein aber sehr gemütlich.
Es wird jeden Tag gereinigt.
Die Temperatur und der Druck des Wassers in der Dusche im 15 Stock einwandfrei.
Man bekommt beim einchecken für jeden Tag einen Voucher, dafür kann man jeden Tag z.B. kostenlos im Hotel frühstücken.

Cons:

Es gibt keinen Kleiderschrank, darauf muss man sich einstellen.
Das Frühstücksbüffee ist sehr monoton und die Auswahl ist sehr klein. Aber das ist meckern auf hohem Niveau, entweder frühstückt man jeden Tag um sonst das gleiche oder man geht teuer außerhalb essen.

2026-08-29 • via Nuitee
F
Francesca • couple • it
9
2026-08-28 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
2026-08-27 • via Nuitee
G
Georgia • solo_traveller • lu
9
2026-08-27 • via Nuitee
J
Julia • extended_group • pl
8
Udany!
Pros:

Fajna lokalizacja, super widok z okna. Codzienne sprzątanie pokoju (wymiana ręczników i pościeli). Bardzo sprawnie działająca klimatyzacja i możliwość uchylenia okna. Dobra prędkość internetu. Fajnie, że przyznano kupony na kilka śniadań, które jak na amerykańskie standardy było bardzo w porządku. Hotel ma super klimat.

Cons:

Pokoje są bardzo małe i ciasne. Brak szafy. Krótka szyba prysznicowa, szkoda, że nie ma słuchawki prysznicowej i jest tylko deszczownica.

2026-08-26 • via Nuitee
R
Riyoko • extended_group • jp
9
2026-08-26 • via Nuitee
E
Elena • solo_traveller • it
10
2026-08-25 • via Nuitee
E
Esthefani • couple • us
10
2026-08-25 • via Nuitee
E
Esthefani • couple • us
10
2026-08-25 • via Nuitee
V
virginie • solo_traveller • fr
1
2026-08-23 • via Nuitee
E
Erick • family_with_children • us
9
Pros:

We loved the location in lively Hell’s kitchen because of the youthful and beautiful crowd. You truly feel the unique NY vibe. Times Square is not far. Bar and restaurants abound. The hotel had a restaurant and a rooftop bar. We spent sometime in the rooftop but then went on to explore the neighborhood. The hotel is clean and has a great vibe. We wished we spent more time in it. The room was small but clean and quiet. We were at a top floor and enjoyed a great view of New York.

Cons:

We liked everything

2026-08-22 • via Nuitee
R
Roman • couple • ca
9
2026-08-22 • via Nuitee
E
Erick • couple • us
6
Pros:

The room was clean and the host was very responsive and willing to accommodate.

Cons:

The apartment is in an older building that would some work. The building is located outside of the central, more lively part of the city, up a small hill. The shower door needs to be repaired as it makes a lot of noise when sliding it. The bed screeches when you move so if you’re a light sleeper, that could be a problem.

2026-08-22 • via Nuitee
S
Sandra • family_with_children • de
10
Das Hotel war für uns einer der absolute Highlights in New York
Pros:

Das Hotel ist ein Traum!!!! Wunderschön eingerichtet! Ein fantastischer Ausblick auf die Skyline! Sehr freundliches Personal und eine top Lage!

Cons:

Es war alles perfekt!

2026-08-22 • via Nuitee
A
Arnaud • couple • fr
9
Tip top
Pros:

Nous avons aimé la localisation centrale, le style de l’hôtel et l’ensemble du personnel

Cons:

Le petit déjeuner, pas trop varié, mais c’est un détail

2026-08-22 • via Nuitee
K
Krzysztof • family_with_children • pl
9
2026-08-20 • via Nuitee
H
Handan • solo_traveller • us
9
All good
Pros:

Clean and friendly

Cons:

Common area to hang out

2026-08-20 • via Nuitee
G
Giulia • extended_group • it
8
2026-08-20 • via Nuitee
L
Lisa • extended_group • us
8
Great location, great little boutique hotel with charm.
Pros:

The breakfast was nice and the room
Is lovely. Glad there was coffee available at 7 because I prefer coffee in my room but it worked out ok. Nice lounge at night as well. Room had what I needed. The blackout curtains didn’t completely cover the window so defeating the purpose of having them. It was a nice room though with a big bathroom.

Cons:

The room would have been too small for 2 people but it was fine for me alone.

2026-08-19 • via Nuitee