CIVILIAN Hotel

Hotels
8.7 (6025 reviews)
305 West 48th Street , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:

Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorised on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.7
Based on 6025 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
R
Romano • couple • ch
10
2026-06-13 • via Nuitee
J
Jill • couple • us
2
Never coming back!
Pros:

Clean, great location

Cons:

The room was very tiny. They advertised as a queen bed but it was only double. No place to unpack clothes. Room so small, we could only open 1 suitcase at a time. We left after 1 night. No coffee pot in room.

2026-06-12 • via Nuitee
O
Okunaga • couple • jp
5
ロケーションとして止む無し
Pros:

ロケーション

Cons:

椅子と机が無い
シャワーが固定

2026-06-12 • via Nuitee
J
Jessica • solo_traveller • de
8
Pros:

Lage, Aussicht

Cons:

Größe des Zimmers: Es war sehr klein und daher sehr umständlich, die Koffer zu öffnen.

Eine Kakerlake im Badezimmer war sehr unangenehm.

2026-06-11 • via Nuitee
K
Katrijn • solo_traveller • be
9
2026-06-11 • via Nuitee
D
David • couple • gb
8
Pros:

Great location

Cons:

May seem like a small thing but clothes storage for 2 people sharing a room is limited and no coffee making facilities in the room or on our floor.

As I say to some this may be being picky but it’s my observation however it would not stop me booking another stay.

2026-06-11 • via Nuitee
L
Loretta • couple • ch
10
2026-06-11 • via Nuitee
B
Barry • couple • gb
8
Great hotel in a good location
Pros:

Location and cleanliness

Cons:

Nothing

2026-06-10 • via Nuitee
M
Milena Aylen • couple • it
10
2026-06-08 • via Nuitee
M
Moshe • solo_traveller • il
9
A place to come back and forth
Pros:

Location . Stuff , view

Cons:

Rooms a bit small

2026-06-08 • via Nuitee
A
Amelia • extended_group • gb
10
A special hotel with a great vibe, perfect for an NYC trip
Pros:

Amazing location, and the staff were wonderful throughout our stay. Room was clean and housekeeping service was thorough every day. We didn't try the breakfast, but food and drinks at the onsite bars and restaurant were fantastic. Great views from the rooftop bar.

2026-06-06 • via Nuitee
W
Walsh • solo_traveller • gb
8
2026-06-04 • via Nuitee
S
Serdar • family_with_children • us
9
2026-06-04 • via Nuitee
S
Samantha • couple • us
10
2026-06-04 • via Nuitee
E
Edoardo • couple • it
10
Pros:

Posizione comodissima, a pochi minuti a piedi dalle attrazioni principali della città e alle fermate della metro. Camera con una bellissima vista e bagno spazioso e dotato di tutto. Letto molto comodo. Staff molto gentile e disponibile.

2026-06-04 • via Nuitee
G
Genton Martin • couple • fr
9
Pros:

La localisation était idéale, la vue magnifique et le style de l'hotel très charmant.

Cons:

Le lit était très mou et un peu déformé.

2026-06-04 • via Nuitee
L
Laura • couple • it
10
Pros:

Camera molto piccola ma organizzata benissimo . Nei corridoio sono presenti anche i dispenser per l acqua .

Cons:

Un suggerimento mettere degli asciugacapelli un po più potenti .

2026-06-03 • via Nuitee
T
Tõnu • couple • ee
8
2026-06-03 • via Nuitee
A
Andrea • couple • es
9
Cons:

Breakfast is very reduced

2026-06-02 • via Nuitee
A
Antonio • extended_group • it
2
Costa una fucilata per uno spazio e dei servizi risibili
Pros:

La stanza è bella da vedere, in foto. Quando arrivi di persona ti rendi conto che neanche un hobbit ci può dormire comodo.
Sei nel centro, però 360 dollari a notte, una roba da non credere.

Cons:

Stanza così piccola da non poter camminare attorno al letto.
No frigo, bagno imbarazzante, colazione gestita da persone incompetenti, sembravano tutti rimbambiti.
Neanche un vetro o una tenda per chiudere la doccia, sono dei barbari...
Materasso inclinato verso la finestra, che dista 10cm. Praticamente sei appeso nel vuoto.

2026-06-02 • via Nuitee