CIVILIAN Hotel

Hotels
8.7 (5990 reviews)
305 West 48th Street , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Room size can be small
Extra charges applicable
Limited in-room amenities

Categories

Cleanliness
8.71
Generally clean but some mentions of issues with room cleaning.
Service
9.38
Friendly and helpful staff were frequently noted in the reviews.
Location
9.42
Excellent location with many positive comments on convenience.
Room Quality
8.37
Rooms were often described as small but comfortable.
Amenities
7.9
Some amenities were lacking, such as drink-making facilities.
Value for Money
8.36
Extra charges reported, impacting perceived value.
Food and Beverage
8.41
Good options but some guests desired more facilities in-room.
Overall Experience
9.08
Overall, guests expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:49

Property Description

Luxurious Amenities

CIVILIAN Hotel in the heart of New York offers a blend of comfort and style with its terrace, restaurant, and bar. The 4-star hotel provides a seamless experience with free WiFi, luggage storage, and a concierge service.

Chic Accommodations

Each guest room at CIVILIAN Hotel is thoughtfully designed with a spacious seating area and a safety deposit box for your convenience. The multilingual staff, fluent in Greek, English, Spanish, and French, ensures a warm welcome and round-the-clock assistance at the 24-hour front desk.

Prime Location

Conveniently located just 800 meters from Radio City Music Hall, CIVILIAN Hotel is surrounded by iconic landmarks like Broadway Theatre, Carnegie Hall, and Rockefeller Center. Book now to experience the best of New York City at CIVILIAN Hotel.

Important information:


Please note that, all dogs are welcome, at a maximum of 100lbs. A $50 Pet fee will be accessed for each stay. Any dog exceeding 40 lbs must be booked in Spacious Queen, King, or Double room types.

This property does not charge facility fees.

Pool and Fitness Center are located at a separate location off site.

There's flat fee of $200 will be authorised on the guests credit card when they arrive at the hotel. This is for any incidentals charged at the property during their stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Guest Reviews

8.7
Based on 5990 reviews
Cleanliness: 8.71
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.08
D
Daelene • couple • gb
9
Great for a very short stay.
Pros:

The atmosphere, the location and facilities avb.

Cons:

There was no room to unpack anything.

2026-05-30 • via Nuitee
J
John • couple • us
10
2026-05-30 • via Nuitee
D
Doris • couple • at
10
2026-05-29 • via Nuitee
E
Errol • solo_traveller • us
10
The Civilian Hotel is the BEST place to stay in New York City
Pros:

The location of the hotel could not have been better for me as it is so close to most Broadway theaters, lots and lots of restaurants, and there are subway stations for various lines close by. The bed was really comfortable and I had the best sleep I have ever had in New York. I also liked how quiet it was in my room when the window was closed but that I could also open the window for fresh air and the sounds of the city.

Cons:

I would have liked to have had a mini refrigerator in the room.

2026-05-29 • via Nuitee
M
Michelle • solo_traveller • ch
8
2026-05-29 • via Nuitee
S
samantha • couple • gb
10
2026-05-28 • via Nuitee
A
Alexander • family_with_children • bg
10
Amazing place!
Pros:

The location was great. Near Times Square and near metro stations that could get you anywhere in NYC. 😉

2026-05-27 • via Nuitee
L
Liu • solo_traveller • cn
6
2026-05-27 • via Nuitee
F
francesco • couple • it
10
2026-05-27 • via Nuitee
A
Abdullokh • couple • us
10
2026-05-27 • via Nuitee
M
maria natalia • extended_group • ar
9
Perfecto para descansar después de recorrer Manhattan
Pros:

Habitacion pequeña pero preciosa y con todo lo que uno puede llegar a necesitar.

2026-05-26 • via Nuitee
M
Mari • solo_traveller • us
9
2026-05-26 • via Nuitee
E
Erica • solo_traveller • it
8
2026-05-26 • via Nuitee
M
marie • family_with_children • fr
9
2026-05-25 • via Nuitee
H
Hilmar • couple • is
8
All in all good but expensive
Pros:

Location was good. Rooms were nicely cleaned. Rooms didn’t have carpets which is a huge plus.

Cons:

Breakfast was really limited and not very well stocked.

2026-05-24 • via Nuitee
J
Jack • solo_traveller • gb
10
2026-05-24 • via Nuitee
J
James • couple • us
9
Would definitely stay again
Pros:

Friendly staff

Cons:

Central located easy to get around town. Pleasant continental breakfast and coffee on second floor with outside area.

2026-05-23 • via Nuitee
O
Olga • couple • ua
10
2026-05-22 • via Nuitee
M
Maximilian • couple • de
8
- Lage, Ausstattung und Personal des Hotels sind Top!
Pros:

Die Lage und Sauberkeit

Cons:

Wenig Platz, kaum Bewegungsfreiheit
Frühstück kaum bis gar keine Auswahl

2026-05-22 • via Nuitee
M
Moshe • solo_traveller • il
9
A place to come back again and again
Pros:

Clean friendly and location

Cons:

Nothing

2026-05-22 • via Nuitee