The Xperience by g & Beach Club

Hotels
8.8 (224 reviews)
Avenida Camarón Sábalo #1518 , Mazatlán , mx

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
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Review Highlights

Pros:
Excellent location / close to beach and town
Friendly, helpful staff (housekeeping praised)
Clean facilities
Comfortable beds
Terrace with pleasant atmosphere
Good appearance in photos / appealing rooms (for some guests)
Cons:
Reception attention issues
Very small rooms in some cases / poor room view
Room amenities missing (no hangers, drawers, suitcase stand, limited seating)
Pool issues: small pools, cold water, rooftop pool not working
Room key/card problems
Incorrect online location causing Uber/transport problems
Stained bed sheets / maintenance concerns
Parking access/cards not functioning reliably

Categories

Cleanliness
8.4
Mostly praised as very clean (several guests mention 'instalaciones super limpias'), though isolated issues reported (stained bed sheets).
Service
9.2
Generally described as very friendly and helpful (housekeeping and staff praised), but some guests reported problems with reception attention and parking access/cards.
Location
9.4
Frequently highlighted as excellent — close to a nice beach and town — though some had issues with incorrect online location causing Uber drop-offs.
Room Quality
8
Mixed: some guests enjoyed spacious, comfortable rooms, but several complaints about very small rooms, poor view, lack of basic amenities (no hangers/drawers/suitcase stand/limited seating) and key/card problems; some maintenance issues noted.
Amenities
7.8
Pools and terrace are appealing, but multiple comments about small pools, cold pool water and one rooftop pool not working — maintenance/size issues lowered this score.
Value for Money
8.8
Described as 'Ok for the price' — acceptable value overall given positives like location and comfort, with some drawbacks balancing the assessment.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
10
Overall guest sentiment is very positive (several guests say they'd return, praise terrace, comfortable beds and cleanliness); negatives tend to be situational (maintenance, small pools, reception/parking glitches).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 22:09

Property Description

Avant-garde Concept and Unique Entertainment
Immerse yourself in the avant-garde concept of The Xperience by g. where unique entertainment meets the rich history of Mazatlán.

European Neoclassical Style Rooms
Experience luxury in one of the 50 European neoclassical style rooms, each intricately decorated to reflect the essence of Mazatlán.

Culinary Delights at Xlite Restaurant and Sereia Bar
Indulge in a culinary journey at Xlite Restaurant, offering the best of Mazatlán's natural flavors. Afterward, head to Sereia Bar, the heart of entertainment at the hotel, where music and signature mixology create an unforgettable atmosphere.

Book now to elevate your stay at The Xperience by g. and create lasting memories in Mazatlán!

Important information:

In the event that there is any cancellation (regardless of the reason), requested by the client, please consider that the hotel will charge 5% of the total charged for your reservation(s) for use of the collection gateway service according to your cancellation policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 224 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.4
Room Quality: 8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 10
E
ESAU • couple • mx
5
Pros:

Ubicación excelente.

Cons:

La atención de su personal de recepción.

2026-06-29 • via Nuitee
O
Omar • couple • mx
7
2026-05-21 • via Nuitee
A
Acevedo • solo_traveller • mx
10
2026-05-13 • via Nuitee
K
Kathya • couple • mx
9
La alberca de abajo pequeña pero linda
Pros:

Está cerca de una playa bonita y la atención del personal

Cons:

Habitación muy pequeña y la vista de nuestra habitación muy fea. La alberca de arriba muy pequeña

2026-05-04 • via Nuitee
• couple • ca
9
2026-04-30 • via Nuitee
T
Teresa • couple • ca
7
Ok for the price
Pros:

Proximity to beach and town

Cons:

Room amenities
No hangers
No drawers
No suitcase stands
Only 1 chair for two people

2026-04-30 • via Nuitee
R
Ramirez • solo_traveller • mx
7
Pros:

La alberca sola y la habitación

Cons:

Agua de la alberca super fría, no pude disfrutar de la terraza ya que había un evento el cual cubría toooda la terraza y la llave de habitación no servía

2026-04-30 • via Nuitee
V
virgen krystabel • couple • mx
10
Pros:

El personal muy amable, la señora de limpieza del primer piso super amable, las instalaciones suoer limpias, lejos del ruido y bullicio si lo que quieres es descansar, camas super cómodas, tienen una terraza que nos encantó subir a tomarnos unos drinks bien tranquilas, la verdad volveria, las habitaciones grandes

Cons:

Batallamos con uber con la dirección que esta marcado en Internet del hotel , nos dejaban muchi antes porque asi marcaba la ubicación directa , pero pudimos resolver con los chóferes, pero si la ubicación que pone uno al seleccionar el hotel nos mandaba a otro hotel

2026-04-06 • via Nuitee
S
Sarahi • couple • mx
9
Pros:

La comodidad de sus habitaciones son excelentes

Cons:

El estacionamiento además que está lejos
Tienes que estar avisando al personal para que vaya abrir la pluma porque las tarjetas que dan para eso no funcionan

2026-04-03 • via Nuitee
C
CARLOS EDUARDO • couple • mx
9
2026-04-01 • via Nuitee
V
Valeria • solo_traveller • mx
10
2026-03-06 • via Nuitee
D
Davide • couple • us
3
Pros:

Looked good in the pictures but was disappointing in person.

Cons:

Run down, bed sheets had stains on them. One of the pools on the roof was not working and everything looked poorly maintained.

2026-02-22 • via Nuitee
A
Acevedo • couple • mx
10
2026-01-20 • via Nuitee
M
Maria Veronica • couple • mx
9
Pros:

Todo estuvo bien. Me encantó la terraza de arriba.

Cons:

Que me pudieran $1500 pesos extras en efectivo como deposito por si rompía algo. Eso fue molesto. Me lo devolvieron cuando me iba a ir pero no me gustó ese detalle.
Sentí mucha desconfianza de la señora que nos recibió. Y eso es incómodo.
Creo que se basó en que vio que mi carro es pequeño.

2026-01-19 • via Nuitee
N
Nader • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Ana Brenda • couple • mx
10
Es hermosa la estancia el lugar lo mejor
Pros:

La alberca el hotel completo

Cons:

..

2026-01-19 • via Nuitee
P
Pauleguer93 • couple • mx
10
Personal amable
Pros:

El personal muy amable

2026-01-13 • via Nuitee
M
Martin • solo_traveller • ca
4
Motel pas propre
Pros:

Georges a l'accueil très sympathique,

Cons:

Tout sauf le service draps sales et manquants, douche très sale, cheveux long qui traînait, fenêtre brisée et très sale dans la douche beaucoup trop cher pour le prix

2026-01-11 • via Nuitee
A
Acevedo • solo_traveller • mx
10
Pros:

La tranquilidad del lugar

Cons:

El estacionamiento

2026-01-07 • via Nuitee
L
Ledezma • couple • mx
10
Perfecto
Pros:

El hotel contaba con un club de playa totalmente gratuito para los huéspedes del hotel, y ademas el costo de los alimentos era muy accesible en comparación con otros destinos turísticos.

2025-12-30 • via Nuitee