Crystalbrook Kingsley

Hotels
8.7 (4889 reviews)
282 King Street , Newcastle , AU
+61 2 4928 8600

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Parking issues
Limited food options

Categories

Cleanliness
8.56
Room was modern and clean, indicating good cleanliness, but some reviews expressed disappointment regarding pricing and overall experience.
Service
9.33
Staff were described as amazing and helpful, showcasing a strong service quality.
Location
9.37
Multiple reviews highlighted the great location, especially for accessibility to theatres and central attractions.
Room Quality
8.72
Rooms were generally noted as modern and nice, though some reviews mentioned issues with lighting controls for older guests.
Amenities
8.65
Amenities were well presented but some guests found certain options (like bars) unavailable during their stay.
Value for Money
8.31
Concerns were raised about pricing with respect to room size and amenities, indicating it's not seen as good value by all guests.
Food and Beverage
7.86
The restaurant was closed on a night guests expected it to be open, causing disappointment regarding dining options.
Overall Experience
8.83
While there were a few negative experiences, the majority of guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:57

Property Description

Luxurious Accommodation
Crystalbrook Kingsley, a 5-star hotel in Newcastle, offers a lavish stay just 1.7 km from Newcastle Beach. The air-conditioned rooms feature modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast stunning city views, ensuring a memorable stay for every guest.

Top-Notch Facilities
Guests can indulge in the hotel's free bikes, terrace, and on-site restaurant, perfect for a relaxing evening. The 24-hour front desk, room service, and free WiFi add convenience to your stay. Additionally, the bar is ideal for unwinding after a day of exploring the city.

Prime Location
Conveniently located near popular attractions like Newcastle City Council and Newcastle City Hall, Crystalbrook Kingsley is the perfect base for your Newcastle adventures. Don't miss out on the chance to explore the city while enjoying a luxurious stay at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.7
Based on 4889 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
R
Rodrick • couple • au
8
It was good.
Pros:

It was clean, smelt nice.

Cons:

I didn’t like that all their cosmetics were mint flavoured. They could also work on presenting their food better.

2026-09-19 • via Nuitee
S
Snezana • couple • au
10
2026-09-18 • via Nuitee
G
Ghimire • couple • au
10
2026-09-18 • via Nuitee
T
Tal • couple • au
9
אהבנו את העיר והמלון
Pros:

ארוחת הבוקר היתה מעולה

Cons:

לא הזמנו חדר לנכים
המקלחת לא היתה נוחה

2026-09-18 • via Nuitee
C
Cara • solo_traveller • au
10
2026-09-17 • via Nuitee
T
Tetiana • couple • au
10
2026-09-17 • via Nuitee
D
Danelle • couple • au
10
2026-09-16 • via Nuitee
S
Shannon • couple • au
9
2026-09-16 • via Nuitee
S
Sofia • couple • au
9
Pleasantly surprised.
Pros:

Location & restaurant. Great view.

Cons:

Arrival & check-in parking. Although staff were helpful, better signage on where to park when checking in for first time visitors as it’s confusing.

2026-09-13 • via Nuitee
M
Mia • couple • au
8
2026-09-13 • via Nuitee
J
Jaymie • couple • au
8
Weekend away celebrating mum.
Pros:

Location and view with breakfast

Cons:

No mirror in the main room area

2026-09-13 • via Nuitee
C
Clare • couple • au
10
2026-09-11 • via Nuitee
J
Jian • extended_group • au
8
2026-09-11 • via Nuitee
C
Cox • couple • au
10
Everything you need
Pros:

Funky, classy, convenient

Cons:

Nothing!

2026-09-11 • via Nuitee
S
Stephanie • solo_traveller • au
10
Relaxing, comforting luxury
Pros:

I loved staying here. Very central and the most beautiful room. Great for work and had the most relaxing down time after. Enjoyed a knock off drink at the bar on the roof top and loved the movies and extra large bed.

Cons:

Would have liked a swim in a pool but just went to the beach

2026-09-11 • via Nuitee
J
Jordan • couple • au
10
2026-09-10 • via Nuitee
S
Sharon • couple • au
10
2026-09-10 • via Nuitee
R
Ros • couple • au
9
Pros:

Convenient to the civic

2026-09-09 • via Nuitee
M
Melanie • couple • au
9
I’d book again for the convenience of the where it’s located and comfort level of the bed
Pros:

The bed

Cons:

Breakfast was average compared to the last time we visited and what we expected. Not a single wait staff came to our table and offered us a paid coffee like was said to us when we arrived. The added cost of car parking and having to book was annoying, I’d rather a free car parking and having then a free breakfast. Dinner was delicious and service was great. Reception ladies were beautiful and helpful especially checking in as my husband usually does it, and it was a first for me.

2026-09-09 • via Nuitee
D
Dennis • couple • au
10
Pros:

Great location, Great Service, close to all amenaties and a great view

Cons:

$50 to park the car

2026-09-07 • via Nuitee