Crystalbrook Kingsley

Hotels
8.7 (4721 reviews)
282 King Street , Newcastle , au

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Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Parking issues
Limited food options

Categories

Cleanliness
8.56
Room was modern and clean, indicating good cleanliness, but some reviews expressed disappointment regarding pricing and overall experience.
Service
9.33
Staff were described as amazing and helpful, showcasing a strong service quality.
Location
9.37
Multiple reviews highlighted the great location, especially for accessibility to theatres and central attractions.
Room Quality
8.72
Rooms were generally noted as modern and nice, though some reviews mentioned issues with lighting controls for older guests.
Amenities
8.65
Amenities were well presented but some guests found certain options (like bars) unavailable during their stay.
Value for Money
8.31
Concerns were raised about pricing with respect to room size and amenities, indicating it's not seen as good value by all guests.
Food and Beverage
7.86
The restaurant was closed on a night guests expected it to be open, causing disappointment regarding dining options.
Overall Experience
8.83
While there were a few negative experiences, the majority of guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:57

Property Description

Luxurious Accommodation
Crystalbrook Kingsley, a 5-star hotel in Newcastle, offers a lavish stay just 1.7 km from Newcastle Beach. The air-conditioned rooms feature modern amenities like a coffee machine, minibar, and flat-screen TV. Some rooms even boast stunning city views, ensuring a memorable stay for every guest.

Top-Notch Facilities
Guests can indulge in the hotel's free bikes, terrace, and on-site restaurant, perfect for a relaxing evening. The 24-hour front desk, room service, and free WiFi add convenience to your stay. Additionally, the bar is ideal for unwinding after a day of exploring the city.

Prime Location
Conveniently located near popular attractions like Newcastle City Council and Newcastle City Hall, Crystalbrook Kingsley is the perfect base for your Newcastle adventures. Don't miss out on the chance to explore the city while enjoying a luxurious stay at our hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.7
Based on 4721 reviews
Cleanliness: 8.56
Service: 9.33
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
A
Atefeh • couple • au
6
2026-06-13 • via Nuitee
P
Peita • solo_traveller • au
8
2026-06-12 • via Nuitee
R
Ross • couple • au
8
2026-06-12 • via Nuitee
F
Francine • couple • au
5
2026-06-12 • via Nuitee
D
David • solo_traveller • au
10
excellent
Pros:

staff excellent, facilities excellent location excellent

Cons:

n/a

2026-06-12 • via Nuitee
S
Stearman • couple • au
10
2026-06-12 • via Nuitee
J
Jake • couple • au
9
The hotel was beautiful, the rooms are lovely and the staff there top notch
Pros:

The rooms are beautiful, loved the rain shower head

Cons:

Parking

2026-06-11 • via Nuitee
C
Christine • couple • au
8
2026-06-11 • via Nuitee
J
Jess • family_with_children • au
10
2026-06-11 • via Nuitee
K
Kerrie • extended_group • au
9
Pros:

Great location and lovely views

Cons:

Breakfast was expensive for what we got and service

2026-06-10 • via Nuitee
J
Joanne • couple • au
9
Lovely stay, great location and superior designed finish to rooms
Pros:

Location

Cons:

Prefer a bath also

2026-06-10 • via Nuitee
R
Richard • couple • au
9
2026-06-10 • via Nuitee
J
James • couple • au
6
Pros:

The breakfast was way over priced and cold.

Cons:

Breakfast

2026-06-10 • via Nuitee
D
Daniel • couple • au
8
Pleasant
Pros:

Location

Cons:

Beds where abit harder than usual and round rooms where abit much but every thing else was great

2026-06-10 • via Nuitee
S
Solai • couple • au
7
2026-06-10 • via Nuitee
M
michele • couple • au
5
2026-06-09 • via Nuitee
A
Antal • couple • au
10
Pros:

Its new , it's fresh , love the interior design

2026-06-09 • via Nuitee
P
Paul • couple • au
9
2026-06-08 • via Nuitee
E
ella • couple • au
10
It was a great experience and amazing staff
Pros:

I was close to everything

Cons:

N/A

2026-06-08 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Restaurant
View

Cons:

Mould in bathroom in a 600 plus dollar room

2026-06-08 • via Nuitee