Pestana CR7 Gran Vía Madrid

Hotels
•
Pestana Hotel & Resorts
9.2 (7263 reviews)
29 Calle Gran Vía , Madrid , ES
+34 917 71 02 40

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable stay
Cons:
Cleanliness issues
Small bathrooms
Limited breakfast options

Categories

Cleanliness
8.59
Some mentions of cleanliness issues and small bathroom.
Service
9.99
Positive mentions of staff being professional and helpful.
Location
10
Repeated mentions of excellent location.
Room Quality
8.55
Some reviews mention issues with room quality and small size.
Amenities
9.08
Standard offerings but some noted dissatisfaction with breakfast choices.
Value for Money
9.54
Mostly positive, though some mentioned the rate was high for the quality.
Food and Beverage
8.09
Comments on breakfast being poor in variety and quality.
Overall Experience
9.78
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:57

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 7263 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.09
Overall Experience: 9.78
M
Mariana • solo_traveller • uy
10
Pros:

El personal fue muy amable y dispuesto a prestar ayuda rápidamente. La cama es muy cómoda y las sábanas muy agradables. El desayuno es muy completo y de muy buenos productos. El roof del hotel es un hermoso espacio.

Cons:

Nada en particular.

2026-09-12 • via Nuitee
A
Ana Maria • solo_traveller • cl
8
Buena ubicaciones
Pros:

Me gusta su ubicación en la gran vía

Cons:

Cuando uno va con menores podrían entregar las habitaciones un poco antes de la hora.
Las habitación son bastantes pequeñas

2026-09-12 • via Nuitee
L
LARISA & MARCELO GABRIEL • solo_traveller • il
10
Pros:

החדר שבחרנו עם נוף לגראן ויה,היה מצויין,גדול מספיק ונוח. זאת לא השהייה הראשונה שלנו במלון ובטח לא האחרונה.

Cons:

בכניסה למלון אין גישה לעלות עם מזוודות וקשה לעלות במדרגות

2026-09-12 • via Nuitee
N
Nari10 • couple • ar
10
Pros:

excelente el hotel y sobre todo la atencion de la gente, el desayuno muy bueno, te guardan las valijas antes de tu llegada si necesitas dejarlas, eso es excelente ya que no lo hace ningun hotel, pero hay q destacar la buena onda y atencion de la gente del hotel es la tercera vez q voy y siempre un 10

Cons:

nada

2026-09-11 • via Nuitee
S
SULAIMAN • couple • kw
10
2026-09-10 • via Nuitee
J
Joseph • solo_traveller • fr
8
2026-09-10 • via Nuitee
F
Fayez • extended_group • sa
6
2026-09-09 • via Nuitee
Y
Yousef Y Y S A • couple • kw
10
Warm welcome from very professional staff
2026-09-09 • via Nuitee
G
georgina • couple • ve
10
EXTRAORDINARIA SUS AMBIENTES COMIDA Y CONFORT
Pros:

SU UBICACION ES PERFECTA

2026-09-08 • via Nuitee
S
Sara • solo_traveller • ae
7
2026-09-08 • via Nuitee
B
Besmir • solo_traveller • de
10
2026-09-07 • via Nuitee
S
Sara • solo_traveller • ae
8
Pros:

Everything

Cons:

Better breakfast options and bigger size of the room

2026-09-07 • via Nuitee
M
María Elena • couple • pa
9
Pros:

Las camas, insonorización

2026-09-07 • via Nuitee
Z
Zdzislaw • solo_traveller • pl
10
2026-09-07 • via Nuitee
F
Frederico • couple • br
7
Custo-benefício ruim. A impressão é que o alto valor da diária é somente pelo nome do hotel.
Pros:

Somente da localização e exclusivamente para fazer compras.

Cons:

Poucos elevadores para a movimentação do hotel, recepção fica longe da entrada, limpeza do piso e carpete do quarto deixa a desejar, acabamentos do chuveiro são de baixa qualidade, frigobar vazio e não há vending machine no hotel.

2026-09-07 • via Nuitee
P
PS • couple • ar
8
Cons:

GIMNASIO MUY CHICO.

2026-09-07 • via Nuitee
H
Hussain • couple • kw
8
2026-09-06 • via Nuitee
R
RAYFORD • solo_traveller • cr
9
Pros:

La ubicación

Cons:

Las camas que en la habitación son camas individuales aunque se peguen no se duerme igual y menos si vas en pareja

2026-09-06 • via Nuitee
J
João • couple • pt
10
2026-09-06 • via Nuitee
Q
qadri • couple • il
10
Cons:

החדר היה קטן מידי

2026-09-06 • via Nuitee