Pestana CR7 Gran Vía Madrid

Hotels
Pestana Hotel & Resorts
9.2 (7059 reviews)
29 Calle Gran Vía , Madrid , es

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Beach umbrellas
Free pool cabanas
Pool sun loungers
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Excellent location
Professional staff
Comfortable stay
Cons:
Cleanliness issues
Small bathrooms
Limited breakfast options

Categories

Cleanliness
8.59
Some mentions of cleanliness issues and small bathroom.
Service
9.99
Positive mentions of staff being professional and helpful.
Location
10
Repeated mentions of excellent location.
Room Quality
8.55
Some reviews mention issues with room quality and small size.
Amenities
9.08
Standard offerings but some noted dissatisfaction with breakfast choices.
Value for Money
9.54
Mostly positive, though some mentioned the rate was high for the quality.
Food and Beverage
8.09
Comments on breakfast being poor in variety and quality.
Overall Experience
9.78
Overall positive experiences highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:57

Property Description

Luxurious Accommodation
Pestana CR7 Gran Vía offers a blend of modern comfort and style in the heart of Madrid. The hotel boasts well-appointed rooms with top-notch amenities including air conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for every guest.

Exceptional Facilities
Indulge in the various facilities provided by the hotel such as a restaurant, fitness centre, and a bar. With a 24-hour front desk, room service, and free WiFi, your needs are always catered to at Pestana CR7 Gran Vía.

Breathtaking Views and Dining
Savor delicious meals at the hotel's restaurant, enjoy a cocktail overlooking panoramic views of Madrid, or unwind on the outdoor terrace. Don't miss the opportunity to experience the only rooftop offering multiple heights and 360° views of the city.

Book now and elevate your stay at Pestana CR7 Gran Vía Madrid!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 7059 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 8.55
Amenities: 9.08
Value for Money: 9.54
Food and Beverage: 8.09
Overall Experience: 9.78
M
Maritza solo_traveller pe
8
2026-06-13 via Nuitee
M
maria victoria solo_traveller ar
5
Hotel incomodo
Pros:

Lo mejor la ubicacion

Cons:

La atencion del chico de recepcion cuando llegue, antipatico, poco resuelto a ayudar.
La habitacion, me dieron una habitacion con baño para discapacitados y me decian que era comodo y la ducha estaba en el baño sin receptaculo, cuando te bañas mojas todo el piso, el inodoro es mas alto de lo normal.
Despues me dieron otra en donde no podes circular alrededor de la cama, estaba a 40 cm de la pared, tremendamente incomoda, sin lugar para abrir la valija, oscura, sin luz natural y poca luz artificial.
Es un hotel muy caro para lo incomodas de las habitaciones.
Las fotos no muestran la realidad de lo incomodas de las habitaciones.

2026-06-13 via Nuitee
C
Christian extended_group de
8
2026-06-13 via Nuitee
Özge extended_group tr
6
2026-06-13 via Nuitee
J
Jose Gregorio couple ve
10
2026-06-12 via Nuitee
A
Avelino family_with_children es
10
Marravillosa
Pros:

Muy bien

2026-06-12 via Nuitee
F
Francesca solo_traveller it
9
Pros:

Posizione staff pulizia piscina piccola ma carina

Cons:

Rooftop praticamente sempre chiuso.....dovrebbe osservare almeno gli stessi orari della piscina

2026-06-11 via Nuitee
L
Lucía Elizabeth couple ec
10
2026-06-11 via Nuitee
J
Jorge family_with_children pt
7
Pela Historia de um HOMEM de SUCESSO
Pros:

Espaços demasiado pequenos

Cons:

Serviço

2026-06-11 via Nuitee
Žaneta solo_traveller cz
9
2026-06-11 via Nuitee
M
Maria Eugenia couple ar
10
Excelente !!!
Pros:

La ubicación y la
Terraza

Cons:

Me
Gustó todo todo

2026-06-11 via Nuitee
J
Jacek couple pl
9
Hotel spełnił nasze oczekiwania .
Pros:

Położenie śniadania na tarasie z widokiem na Madryt.Wygodne łóżko.

2026-06-10 via Nuitee
N
NayZay solo_traveller be
8
Pros:

Locatie.

Cons:

Geen directe parkeer gelegenheid. Wat lastig met kids en koffers.

2026-06-09 via Nuitee
A
Angeles solo_traveller es
8
Pros:

Ben situat.

Cons:

Esperaba més qualitat.

2026-06-09 via Nuitee
L
Luiz couple br
9
2026-06-09 via Nuitee
A
Ana-Marija couple hr
10
2026-06-09 via Nuitee
L
Luiz couple br
10
2026-06-09 via Nuitee
C
Cyntia couple sk
5
Pros:

Csak a lokáció volt jó.

Cons:

Nagyon kicsi szobák, az ágy annyira közel volt a falhoz hogy éppen csak át lehetett férni a másik oldalra.
A fürdőszobában kb semmilyen felszerelés nem volt.. se egy fogkefe vagy esetleg papucs…
A szappan és sampon mint férfi illatú volt. A szobánk a szomszédra nézett rá közvetlen.
A medence olyan kicsi hogy nem is nevezném annak.. és jéghideg volt a víz.
Borzasztó volt főleg ennyi pénzért.

2026-06-08 via Nuitee
M
Moncayo Garcia family_with_children es
10
2026-06-08 via Nuitee
A
antonia couple es
10
Buena
Pros:

La Ubicación

2026-06-08 via Nuitee