Hampton Inn & Suites Benton Harbor, MI

Hotels
•
Hampton Inn
1921 Pipestone Rd , Benton Harbor , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast options
Cons:
Unpleasant check-out experience
Noise disturbances
Challenges with booking service

Categories

Cleanliness
8.5
The reviews indicate the rooms were mostly clean, but there were complaints about cleanliness in public areas.
Service
9
Mixed reviews on service, with some positive remarks, but instances of unpleasant interactions noted.
Location
8.5
Location had some positive feedback but mentioned construction and difficulties finding the hotel.
Room Quality
9
Rooms were described as comfortable and spacious, mostly positive sentiments.
Amenities
9.5
Amenities generally received good feedback, though specific issues like pool temperature were noted.
Value for Money
9.5
Overall, guests felt it was a good deal for the quality provided.
Food and Beverage
9
Positive remarks on the breakfast options, although some guests did not utilize this service.
Overall Experience
9
Overall experience mixed due to service and noise issues, despite positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:13

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, free WiFi, and cozy beds.

Leisure Facilities: Take a dip in the indoor pool or explore Benton Harbor with cycling activities.

Concierge Service: Let our knowledgeable staff guide you through the area for a memorable stay.

Book your stay at Hampton Inn & Suites Benton Harbor, MI for a delightful experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.5
Service: 9
Location: 8.5
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
L
Linda • family_with_children • us
10
Welcoming, restful, peaceful.
Pros:

This hotel was easily accessible and the staff were very friendly and accommodating. The room was spacious and welcoming with comfortable beds and all the amenities we needed.The breakfast was plentiful and satisfying.

Cons:

We have no complaints at all.

2026-09-15 • via Nuitee
M
Miranda • solo_traveller • us
10
2026-09-14 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

Good breakfast, good working nooks, clean, and great gym.

2026-09-12 • via Nuitee
G
Gardewine • couple • us
9
2026-09-10 • via Nuitee
H
Hielko • solo_traveller • nl
9
Pros:

Schoon en ruime kamers

Cons:

Niets

2026-09-09 • via Nuitee
R
Ryan • solo_traveller • us
9
Really excellent hotel experience
Pros:

Excellent staff, spacious and clean room, temperature controls were great, very comfortable bed (I had a king), quiet floor (I was at one end of the 4th floor), and little things like the scrolling "Welcome (personalized name)" was a nice touch! Breakfast included was also pretty good. Also the coffee was among the better hotel coffees I've enjoyed.

Cons:

The location, while good for my purposes (business) was in a bit of a sketchy area that had homeless and dodgy folks milling about in the immediate vicinity of the hotel. Also, a minor thing...the bathroom had a few dents in the walls that are in need of repair.

2026-09-09 • via Nuitee
L
Lora • solo_traveller • us
1
2026-09-08 • via Nuitee
L
Laura • solo_traveller • ca
10
2026-09-06 • via Nuitee
S
Sherita • solo_traveller • us
9
2026-09-06 • via Nuitee
M
Monica • family_with_children • us
4
Won’t be back.
Pros:

Pool was refreshing.

Cons:

Cleanliness failed!
Used condom under mattress. We checked for bed bugs and found that instead!

2026-09-01 • via Nuitee
S
Sherry • couple • us
10
it was very pleasant and very clean hotel !
Pros:

It was a nice breakfast area to eat your free breakfast the next day .

Cons:

i wish it had a hot tub with the swimming pool.

2026-08-31 • via Nuitee
J
Julie • solo_traveller • us
9
Pros:

Nice staff at breakfast and desk. Pool was fun.

Cons:

No breakfast in bed option.

2026-08-30 • via Nuitee
R
Rick • couple • us
10
Pros:

Location

Cons:

Cost

2026-08-27 • via Nuitee
S
Sharon • couple • us
10
Even though my stay was short, I enjoyed it and will be back in the future.
Pros:

The staff was very friendly and helpful. The property was clean and well organized.

Cons:

I did not find anything to write about to my dissatisfaction.

2026-08-25 • via Nuitee
L
Lucas • family_with_children • us
10
2026-08-24 • via Nuitee
T
Tequila • solo_traveller • us
6
Uncomfortable
Pros:

Breakfast and staff

Cons:

Wasn't clean sink stopped up

2026-08-20 • via Nuitee
D
Douglas • couple • us
9
Turned out ok. We slept really good when we got home
Cons:

The air conditioning unit was very loud and made a cyclical noise for two to three minutes each time it came on. Very long night!!! I think there might be a homeless camp behind the hotel in the woods. There were sketchy people with backpacks and shopping bags in the parking lot at night near our car… another worry that we didn’t need.

2026-08-20 • via Nuitee
G
Grace • solo_traveller • us
10
2026-08-15 • via Nuitee
V
Veronica • family_with_children • us
6
Hotel was good. Location was not great.
Pros:

Hotel staff were very friendly and accommodating. Overall the hotel was nice!

Cons:

Location was not what I expected. Breakfast did not have a lot of options and appeared there needed to be more staff to assist with breakfast.

We were asked for money in the parking lot from someone who told us he lived outside. We would see people coming out of the woods. Appearing to live there. We didn't feel safe at night with our kids.

2026-08-12 • via Nuitee
C
Christine • solo_traveller • us
10
2026-08-06 • via Nuitee