Le Mersenne Zanzibar, Autograph Collection

Hotels
•
Marriott
8.8 (78 reviews)
Michamvi Rd, Dongwe, Unguja South Region , Dongwe , TZ
255-774 192 513

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Facilities

Fitness facilities
Proposal/romance packages available
Express check-out
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cons:
Leaking bathrooms
Overpriced

Categories

Cleanliness
8.3
Several reviews mentioned maintenance and cleanliness issues, particularly with leaking bathrooms.
Service
9.8
The staff were consistently kind, helpful, and welcoming, providing above and beyond customer service.
Location
9.3
The resort offers beautiful views and a lovely environment, contributing positively to the overall experience.
Room Quality
8.8
Rooms were described as beautiful and comfortable but had some concerns about maintenance.
Amenities
8.8
Amenities included a great pool area, but issues with the private pool and limited views were noted.
Value for Money
7.8
Many reviews mentioned the high price relative to the experience and amenities provided.
Food and Beverage
8.3
Food was often served cold and described as average for the price.
Overall Experience
9.3
Overall, experiences varied, but many enjoyed the staff and some aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:17

Property Description

Recreational Amenities: Immerse yourself in leisure with a health club and an outdoor pool.
Dining Options: Indulge in a restaurant meal or enjoy snacks at the coffee shop; cap off your day with a drink at the bar.
Luxurious Accommodations: Relax in individually decorated guestrooms with a Select Comfort bed, Egyptian cotton sheets, and Smart TVs.
When you stay at Le Mersenne Zanzibar, Autograph Collection in Dongwe, you'll be on the beach, within a 5-minute drive of Pingwe Beach and Dongwe Beach. Book now to experience luxury on the beachfront.

Important information:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

8.8
Based on 78 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 9.3
P
Patrik • solo_traveller • se
10
Pros:

The staff and their availability

Cons:

Our room was too cold on arrival and water leaking in from the balcony door when it rained.

2026-06-18 • via Nuitee
K
Katarina • couple • ke
7
2026-06-16 • via Nuitee
J
Julio • solo_traveller • ao
9
Pros:

Gostei de tudo

Cons:

Senti a falta de Jet ski no hotel

2026-06-14 • via Nuitee
S
soukaina • couple • ae
1
I have been traveling for 39 years and have stayed in many different hotels and accommodations around the world. I can h
Pros:

Hello,

I am writing to file a formal complaint regarding my stay at this hotel and to request compensation for the significant inconvenience, distress, and financial losses I suffered.

Booking Confirmation Number: 6699208439

The conditions at the hotel were completely unacceptable and far below the standards advertised on Booking.com.

Throughout my stay, the electricity was constantly failing. Power would cut out approximately every five minutes, return briefly, and then fail again. This occurred repeatedly and made it impossible to rest, work, or enjoy even the most basic level of comfort expected from a hotel stay.

In addition, there was a persistent unpleasant smell in the room, the overall condition of the accommodation was poor, and the level of service was inadequate. There appeared to be a serious lack of staff, with the same employees working at reception, serving in the restaurant, and handling other hotel operations simultaneously. As a result, service was slow, disorganized, and far below acceptable standards.

I also experienced continuous problems with the room door and security system. The door was unreliable and created ongoing concerns regarding safety and security, which added further stress during my stay.

The combination of these issues made my stay unbearable. The situation became so serious that I was forced to leave the hotel three days before my scheduled departure date. I was unable to continue my stay under such conditions.

As a direct consequence, I had to change my travel arrangements and purchase an additional flight, resulting in expenses of approximately USD 3,500, on top of the accommodation costs already paid. These expenses would not have been incurred had the hotel provided the basic standards of service, safety, and habitability that were advertised and expected.

I booked this accommodation through Booking.com in good faith and relied on the information provided on your platform.

Cons:

Hello,

I am writing to file a formal complaint regarding my stay at this hotel and to request compensation for the significant inconvenience, distress, and financial losses I suffered.

Booking Confirmation Number: 6699208439

The conditions at the hotel were completely unacceptable and far below the standards advertised on Booking.com.

Throughout my stay, the electricity was constantly failing. Power would cut out approximately every five minutes, return briefly, and then fail again. This occurred repeatedly and made it impossible to rest, work, or enjoy even the most basic level of comfort expected from a hotel stay.

In addition, there was a persistent unpleasant smell in the room, the overall condition of the accommodation was poor, and the level of service was inadequate. There appeared to be a serious lack of staff, with the same employees working at reception, serving in the restaurant, and handling other hotel operations simultaneously. As a result, service was slow, disorganized, and far below acceptable standards.

I also experienced continuous problems with the room door and security system. The door was unreliable and created ongoing concerns regarding safety and security, which added further stress during my stay.

The combination of these issues made my stay unbearable. The situation became so serious that I was forced to leave the hotel three days before my scheduled departure date. I was unable to continue my stay under such conditions.

As a direct consequence, I had to change my travel arrangements and purchase an additional flight, resulting in expenses of approximately USD 3,500, on top of the accommodation costs already paid. These expenses would not have been incurred had the hotel provided the basic standards of service, safety, and habitability that were advertised and expected.

I booked this accommodation through Booking.com in good faith and relied on the information provided on your platform.

2026-06-08 • via Nuitee
B
Beauty • couple • ng
10
2026-06-03 • via Nuitee
C
Conrad • couple • au
10
2026-05-26 • via Nuitee
O
Oumaima • extended_group • ae
9
2026-05-22 • via Nuitee
L
Lerato • couple • za
10
Excellent top notch
Pros:

Everything about the account food , hospitality spec cake for my birthday it as beautiful excellent service rendered by staff thank you so much you made my birthday week ❤️ .

Cons:

None

2026-05-20 • via Nuitee
S
Sohila • couple • qa
9
Loved every second of it.
Pros:

It’s quite , it’s clean , it’s amazing , we had an upgrade to the villa with a private pool which was just perfect to chill and relax infront of an amazing view.
Comparing to other resort in Zanzibar they have the insects thing under control, the swimming pool is so nice and big with a breathtaking view.
The staff are so warm and welcoming, Petha is super sweet and helpful.
Perfect for a couple for gataway and I think it would be suitable for children as well considering the play area there , we enjoyed the massage facility also.
It’s away from all the noise which makes it so calming , you just don’t want to leave the hotel.

Cons:

Very poor food selection 🥲I wish if there were more options (for the breakfast) it’s not really a buffet it’s more like small selection of salad , fruits , cereal and cold meat then you have to choose from the ala cart menu if you want any to have eggs or protein option,
Also be mindful that it is far from the touristic areas (which was fine by us ) but it can take you like 1 hour 20 minutes to reach stone town , the rock restaurant is a walking distance though, also the hotel can provide you with a taxi with affordable rates.
The beach is not swimmable due to the tides but that’s applicable everywhere.

2026-05-20 • via Nuitee
M
Mubarak • solo_traveller • sa
10
2026-05-11 • via Nuitee
E
Erick • solo_traveller • tz
9
2026-05-03 • via Nuitee
A
André • couple • de
9
2026-05-01 • via Nuitee
S
Shanice • solo_traveller • gb
10
2026-04-28 • via Nuitee
D
Dewa • couple • cm
10
2026-04-26 • via Nuitee
I
Issack • family_with_children • tz
10
2026-04-07 • via Nuitee
H
Happy • extended_group • ug
10
Pros:

I loved everthinh

Cons:

I liked everything

2026-03-25 • via Nuitee
M
Murielle • couple • ca
8
Great place to rest and reset
Pros:

Friendly staff and very helpful, nice views, great pool, quality and tasteful food.

Cons:

Presence of cockroaches in the room but the staff was very helpful to trying to eliminate them…

2026-03-23 • via Nuitee
T
tobias • solo_traveller • ch
10
2026-03-14 • via Nuitee
R
Rita • solo_traveller • za
10
Pros:

I loved everything about this place 10/10

2026-03-14 • via Nuitee
A
Alain • family_with_children • fr
10
2026-03-13 • via Nuitee