Le Mersenne Zanzibar, Autograph Collection

المسبح خيالي

As a Marriott Titanium Elite member, I’ve visited Marriott properties across the world. Our two night stay at Le Mersenne for my 60th birthday and our 38th anniversary was fantastic and special. We were upgraded to a Karibu Villa , and when we walked in the bed was decorated with flowers saying happy 60th birthday. The staff—Marianne who answered my e-mails Mbasha head of guest relaitons, Vanessa and Edson who greeted us when we arrived and were always there to help us, Cosmos Shubani in the dining room, the pool staff and especially Chef Aggrey went above and beyond to make our stay special and make us feel like they were there especially to provide us with a memorable experience. We keep kosher, and Chef Aggrey ensured we had specialized meals prepared for us with special attention to all the details to ensure we had gourmet kosher meals. The highlights were friday night when Chef Aggrey and the staff came out singing happy birthday to me with a special desert prepared for us after a wonderful meal, then followed by an unbelievable saturday night 38th anniversary 5 course kosher meal dinner prepared for us by Chef Aggrey and his staff which was served under a canopy with a backdrop of a heart made of flowers in addition to flowers on the sand making a heart, and flower decorated palm trees and a swing around the canopy..

The boat staff especially captain Haji and Farida were extremely nice and took us to a beach and snorkeling. They made sure everyone got a personalized experience.

If you want a memorable vacation on a beautiful beach with unbelievable staff the Le Merssenne in Zanzibar is the place for your vaction

Very cool area

All good

As part of our Zanzibar familiarization trip, we had the opportunity to stay one night at Le Mersenne Zanzibar and complete a site inspection the following morning.
One thing we really appreciated about this property is that it caters to different budgets. Whether you're looking for a comfortable room or a private villa with its own pool, Le Mersenne offers options that make a luxury-style stay much more accessible than many other resorts. For travelers looking for great value without sacrificing comfort, it's definitely worth considering.
The resort operates on a bed & breakfast basis, with additional meal plan options available for guests who prefer more inclusive packages. One unique perk we loved is that guests also receive a complimentary sandbank excursion, which is a fantastic added value and a wonderful way to experience Zanzibar's beautiful coastline.
The atmosphere throughout the resort is peaceful and relaxing, making it an ideal choice for couples, honeymooners, and travelers looking to unwind at a slower pace. If you're looking for a quiet escape where you can disconnect and simply enjoy the island, this property delivers that experience well.
We were especially impressed by the hospitality of the team. Although we can't remember the name of the wonderful lady who conducted our site inspection, her warmth, professionalism, and genuine passion for the property really stood out. Experiences like that remind us that exceptional service can leave a lasting impression, and the staff truly made us feel welcome.
As for the dining, while we found some meals weren't quite to our personal taste, we appreciate that food preferences are highly subjective and may vary from guest to guest. We always encourage travelers to experience it for themselves.
As a Marriott Bonvoy property, Le Mersenne offers the consistency and reliability many Marriott guests value, making it a great option for travelers who enjoy staying within the Bonvoy portfolio while exploring Zanzibar.
Overall, Le Mersenne Zanzibar is a solid choice for travelers seeking a relaxing, budget-friendly luxury experience with spacious accommodations, beautiful surroundings, and excellent hospitality. While every traveler has different preferences when choosing a resort, we can certainly see this property being a wonderful fit for those looking for comfort, tranquility, and great value.
Would we recommend it? Absolutely—for the right traveler. 🤍

The welcome was excellent and the staff is very kind 🤗

Location and facilities

We are not breakfast people :) however, we did have breakfast on our last morning there, at the recommendation of the chef. Given the dietary restrictions we have, we were able to have a satiable meal before departing. though it was a 10/10 for a couple vacation. The villa... the private pool that was cleaned and re-chlorinated daily.... the peace and quiet .. 10/10. The chef was particularly attentive. Highly recommend.

The staff and their availability

Gostei de tudo

Hello,

I am writing to file a formal complaint regarding my stay at this hotel and to request compensation for the significant inconvenience, distress, and financial losses I suffered.

Booking Confirmation Number: 6699208439

The conditions at the hotel were completely unacceptable and far below the standards advertised on Booking.com.

Throughout my stay, the electricity was constantly failing. Power would cut out approximately every five minutes, return briefly, and then fail again. This occurred repeatedly and made it impossible to rest, work, or enjoy even the most basic level of comfort expected from a hotel stay.

In addition, there was a persistent unpleasant smell in the room, the overall condition of the accommodation was poor, and the level of service was inadequate. There appeared to be a serious lack of staff, with the same employees working at reception, serving in the restaurant, and handling other hotel operations simultaneously. As a result, service was slow, disorganized, and far below acceptable standards.

I also experienced continuous problems with the room door and security system. The door was unreliable and created ongoing concerns regarding safety and security, which added further stress during my stay.

The combination of these issues made my stay unbearable. The situation became so serious that I was forced to leave the hotel three days before my scheduled departure date. I was unable to continue my stay under such conditions.

As a direct consequence, I had to change my travel arrangements and purchase an additional flight, resulting in expenses of approximately USD 3,500, on top of the accommodation costs already paid. These expenses would not have been incurred had the hotel provided the basic standards of service, safety, and habitability that were advertised and expected.

I booked this accommodation through Booking.com in good faith and relied on the information provided on your platform.

I had a great experience in this hotel,
Their staffs are the absolute best, very polite and friendly…there’s this particular staff by name JUNE, she was amazing… I absolutely thank her and looking forward to seeing her again.